Several theoretical models of organizational communication and their discussion

The identity of organizational communication and interpersonal communication lies in the fact that (+)a+, both organizational communication and interpersonal communication rely on face-to-face communication+b

The main body of organizational communication is the organization. The subject of human-to-human communication is people. Organizations are, of course, made up of individual people.

However, people in a collective are different from people who are at ease in an individual, and they have different results in various areas such as perception, judgment, emotion, and behavior. The key difference between organizational communication and interpersonal communication is that the former is a structured communication relationship, and the latter is an unstructured communication relationship. That is, the organizational structure sets "rules" for the dissemination of members of the organization, and these rules are stable, clear, and clear.

Interpersonal communication, on the other hand, is carried out in unstructured relationships, and in the encounter between people, it is generally based on common sense or personal prejudices as the rules of communication, rather than the rules provided by the organization. The rules of interpersonal communication are erratic, unclear, and unclear. Of course, there are also types of intimate and unfamiliar relationships that can be used in interpersonal communication.

Differences: The objects of communication are different, and the objects of organizational communication are generally determined; The information channels are different, and the organization has three directions: up and down, and parallel, while the group is generally one-way; The purpose of dissemination is different.

For details, you can take a look at Guo Qingguang's "Communication Course", you go to the bookstore next to the school to see the relevant chapters, and you will have the answer after standing and reading for 10 minutes.

Group communication refers to the communication activities of the general group outside the organization, the information exchange activities between the group and the members, and between the members, and the process of connecting and realizing the common goals and cooperation intentions of the group.

Organizational communication, also known as group communication, refers to the act of exchanging information between members of an organization or between organizations. The purpose of organizational communication is to stabilize and close the relationship between the members of the organization, coordinate actions, reduce friction, maintain and develop the vitality of the organization, dredge the internal and external channels of the organization, and cope with changes in the external environment. Its characteristics are:

The communicator speaks in the name of an organization or group; The message is mostly prescriptive, didactic, and persuasive; Specific activities are carried out in an organized and led manner; There is a certain scale of communication activities.

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Judgment) Organizational dissemination should be based on democracy as the supreme principle.

a.That's right. b.Mistake.

Answer: B Answer Analysis:

The so-called organizational communication is the exchange and communication of information between the members of the organization and between the internal institutions of the organization. Specifically, organizational communication is the process of creating and exchanging information in response to the uncertainty of the external environment through a network of various interdependent relationships. Its fundamental task is to clear or reduce the uncertainty of the organization and its members about their own environment, and to communicate the connections within the organization.

The role of organizational communication:

In modern society, almost everyone works and lives within a certain organization, from state organs to mass organizations. Organizational communication is one of the most important conditions for dredging internal and external channels of the organization, strengthening the relationship between the members of the organization and the organization, and completing the organizational tasks. Organizational communications are part of public relations work.

Through good organizational communication, it can promote the recognition of the common purpose, interests, and values of the organization, and work together to complete the set tasks.

Organizational communication plays an important role in stabilizing the members of the organization, coping with the external environment, seeking unity internally and developing externally, and maintaining and promoting the survival and development of the organization. The mutual exchange of ideas, ideas, information, news and emotions through organizational communication is also a way for members of the organization to seek common understanding and mutual cooperation.

In modern society, how well organizational communication is carried out will have a direct impact on the realization of the organization's established goals and its development, and organizational communication is the source of organizational activities. Actively and effectively carrying out organizational communication activities can make the various mechanisms of the organization function normally and maintain vitality.

At the same time, organizational communication is the "glue" of organizational relationships"Its direct purpose is to stabilize the internal members of the organization, coordinate the relationship between the organization and the members of the organization, adapt to various environments, and maintain their own survival and development.

The function of organizational communication is to coordinate employees' various understandings and actions internally to optimize management efficiency; Externally, it is to coordinate and strengthen the connection or activities with multiple related organizations, obtain target information, and influence the society's perception of the organization. The communication function inside and outside the organization takes place to achieve the organization's goals.