Samsung note2It s just that the outer screen is broken, and after going to the after sales service,

My mobile phone is the outer screen is broken, I think it costs 100 yuan to change a set, and I can't get it, so I went to other private repair shops, ran a lot of people, and spent 300 yuan to replace an external screen.

Mobile phone screen shattering protection service (6 months) is for accidental drops, accidental collisions, accidental squeezing, or external objects that cause the screen (including the display or touch screen) to be damaged, Samsung Electronics will provide 1 screen broken repair service within 6 months from the customer's purchase (subject to the invoice purchase date), and the customer only needs to bear the repair cost of 100 yuan when enjoying the service.

1.Service period: After successful registration, within 6 months from 0:00 on the next day of registration, enjoy 1 screen broken protection service (when enjoying the service, customers only need to pay 100 yuan for maintenance).

2.Warranty Coverage:

1) During the service period of the broken screen, Samsung Electronics is responsible for providing a repair or replacement service for the screen of the covered mobile phone (only for the main unit) due to accidental dropping, accidental collision, accidental crushing, or damage to external objects.

2) Mobile phone screen shattering protection service (6 months) is only applicable to ** mobile phones purchased in the People's Republic of China (excluding Hong Kong, Macao, Taiwan and other overseas regions).

1.What to do if the inner screen of your Samsung phone is broken.

How to deal with a broken Samsung screen:

In the first case, there is a problem with the inner screen, such as not showing up after falling, blurred screen, discoloration, broken wire, or not touching. In this case, the only way to do this is to replace the screen.

Clause. In the second case, the mirror surface of the outer screen is broken, and the touch function and LCD display are completely normal. It just doesn't show an abnormality or touch an abnormality. In this case, the external screen can be replaced separately. But the difficulty is that after-sales is not helpful.

Replace the outer screen separately, because taking into account all factors, it is necessary to return to the Samsung factory to have this processing technology. Therefore, for the sake of convenience and speed, the user can only replace the assembly. But the assembly is really expensive, so a lot of machines.

The Lord is struggling again.

That. In fact, as long as you meet the touch function and the LCD display is completely normal, you can replace the original outer screen separately. The original exterior screen is Gorilla Glass produced by Corning technology in the United States. Looking at it as a whole, you can think of the screen as a whole.

The body is understandable, its structure is mainly the mirror surface of the outer screen, then the touch layer, and then the liquid crystal layer. We regard touch and LCD as a whole, which is the inner screen that belongs to it. The mirror surface of the outer screen is fully laminated by professional glue, due to.

This separation requires specialized equipment and technology. Therefore, the after-sales service is not replaced, due to the cost and time constraints, the after-sales can only be returned to the factory. Therefore, for the sake of convenience and speed, only the assembly can be replaced. The so-called assembly, that is.

The finished product that has been processed into the outer screen and the inner screen is the integration of the inner and outer screens, which can be directly installed and used.

Summary. Hello, usually, if the damage to the inner screen is due to human reasons, such as falling or improper use, etc., then the warranty may not apply. However, the specific warranty policy depends on the regulations of the mobile phone manufacturer and sales channel, you can contact the mobile phone manufacturer or seller to consult the warranty in order to get more accurate answers and help.

I just bought a Samsung phone, the inner screen is broken, can I get a warranty?

Hello, under normal circumstances, if the damage to the inner screen is caused by man-made reasons, such as falling or improper use, then the warranty may not apply. However, the specific warranty policy depends on the regulations of the mobile phone manufacturer and sales channel, you can contact the mobile phone manufacturer or seller to consult the warranty in order to get more accurate answers and help.

Okay, according to Samsung's warranty policy, if you buy a new machine and it is within the warranty period, then you can enjoy free repairs if there is a failure that is not caused by human causes (such as the problem or problem of the part itself). However, if there is man-made damage (such as falling, flooding, etc.), then additional repair costs will be required. If you choose additional insurance services when you purchase your phone, you may be able to enjoy more comprehensive coverage for the bundle, please see the insurance service agreement for specific terms and conditions.

The inner screen is broken because it is not a quality problem and is not covered by the warranty. However, before buying a Samsung mobile phone, the salesperson will recommend a broken screen insurance, and if you do, you can warrant it.

Samsung mobile phone three-pack policy:

1. Within 7 days from the date of sale, if the product fails in performance, the consumer can choose to return, exchange or repair. When returning the goods, the seller shall refund the payment at one time according to the invoice, and then recover from the producer and supplier according to the law or handle it according to the purchase and sale contract.

2. Within 15 days from the date of sale, if the product fails to perform, the consumer can choose to replace or repair it. When exchanging goods, the seller shall exchange the product of the same model and specification for the consumer free of charge, and then recover from the producer or supplier in accordance with the law or handle it according to the purchase and sale contract.

3. During the validity period of the three guarantees, the product that is repaired twice and still cannot be used normally shall be replaced by the seller with the repair record and certificate provided by the repairer, and the seller shall be responsible for replacing the product of the same model and specification for the consumer free of charge or returning the product in accordance with the provisions of Article 13 of these regulations, and then recovering from the producer and supplier in accordance with the law or handling it according to the purchase and sale contract.

Outside the scope of the three guarantees:

1. Damage caused by improper use, maintenance and storage of consumers;

2. The damage is caused by the dismantling of the person who does not undertake the three-pack repair;

3. There is no three-guarantee certificate and valid invoice;

4. The model of the three-guarantee certificate is inconsistent with the model of the repaired product or altered;

5. Damage caused by force majeure.

Hello: For mobile phone repair**, you can:

1.Consult your local Samsung service center for repair costs: Send your phone to the nearest Samsung service center, and the engineer will determine the specific repair of the machine based on the product test results**.

2.Visit Samsung's official website to check the reference benchmark for out-of-warranty maintenance costs and spare parts reference**.

After logging in to the webpage, click on the left side of the "Warranty Out-of-warranty Maintenance Cost Basis" to query.

Note: If you can't open the link, this situation may be related to the mobile browser, it is recommended to click on the "computer version homepage" below to enter the Samsung official website - after-sales service - service policy or spare parts reference **query, click to view).