The property in the community stopped the water without permission to find a complaint from the depa

If the property management company threatens the owner with water and power outages, the owner can go to the relevant water supply company and power supply company to report the situation, or go to the real estate administrative department at or above the county level to complain. They also have the right to file a lawsuit with the people's court in accordance with the law for property losses directly caused by water and power outages.

According to the Property Management Ordinance:

Article 44.

In the property management area, units such as water supply, power supply, gas supply, heat supply, communications, and cable television shall collect relevant fees from end users. Where a property management service enterprise accepts the entrustment to collect money and fees on its behalf, it shall not charge the owner additional fees such as handling fees.

It can be seen that the property management company is only entrusted to collect water and electricity and other fees. When the owner fails to pay the water and electricity bills, the property management company can stop the water and electricity supply to the owner according to the authorization of the water supply, power supply and other units**. However, it is limited to the situation where the owner has not paid the utility bill, and it has nothing to do with whether the property fee has been paid or not.

At present, some property management companies cannot accurately locate in the process of property management, and often threaten to cut off water and electricity when dealing with disputes with owners, resulting in complaints from owners and even intensifying conflicts.

Legally speaking, property management and water supply and power supply are three different legal relationships, and the property company is only entrusted by the developer or owner to implement the necessary management of the property. The property management company cannot cut off the water and electricity to the owner without authorization because the owner fails to pay or refuses to pay the property fee, otherwise it will constitute an infringement on the owner.

With regard to disputes over arrears of property fees, the property management company shall resolve the dispute through legal means in accordance with the property contract signed with the owner, and shall not threaten to cut off water and electricity at every turn.

Complaints to the street housing management department or ** community office, housing authority property department and other departments, due to the relatively long time cycle for the establishment of the owners' committee, some new real estate communities have not been established in time, so it is necessary to complain to the relevant departments, in order to urge the property to solve the problem to the owner.

Legal analysis: Contact the property in the community to inquire about the reason for the water outage, or complain to the water company. The property service provider shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, green and manage the common parts of the owners in the property service area, maintain the basic order in the property service area, and take reasonable measures to protect the personal and property safety of the owners.

Legal basis: Civil Code of the People's Republic of China

Article 942: Property service providers shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest, and manage the common parts of the property management service area, maintain the basic order in the property management service area, and take reasonable measures to protect the personal and property safety of the property owners.

For violations of laws and regulations related to public security, environmental protection, fire protection and other laws and regulations in the property management service area, the property service provider shall promptly take reasonable measures to stop it, report to the relevant administrative department and assist in handling it.

Article 943: Property service providers shall regularly disclose to the owners the matters of service, the persons in charge, the quality requirements, the items to be charged, the standards for fees, the performance conditions, as well as the use of maintenance funds, and the operation and income of the common part of the owners to the owners in a reasonable manner, and report to the owners' general meeting and the owners' committee.

Legal analysis: First, the direct administrative department of the property management company is the local real estate administrative department, such as the local housing authority; If you want to complain about the property management company, go to the local real estate administrative department;

Second: If the complaint doesn't work, go through legal channels, and court litigation can also be resolved, and the lawsuit can usually be won.

Legal basis: Electricity Law of the People's Republic of China

Article 29 Power supply enterprises shall, under the condition that the power generation and power supply systems are normal, supply electricity to users continuously and without interruption。 When it is necessary to interrupt the power supply due to the maintenance of power supply facilities, power rationing in accordance with the law, or the illegal use of electricity by the user, the power supply enterprise shall notify the user in advance in accordance with the relevant provisions of the state.

Article 65 Where a consumer of electricity violates the regulations, endangers the safety of power supply or electricity use, or disrupts the order of power supply or use, and the circumstances are serious, or where the power administration department refuses to make corrections after being ordered to make corrections, the power supply may be suspended。

The property stops the water at will, who to complain to.

If the property has a water outage at will, you can take the following avenues to make a complaint:1Property Management Office:

First of all, you can contact the property management office of the community where you are inspecting and report the problem to them. Generally, the property management office will be responsible for dealing with water-related issues. 2.

Water company: If the property management office is unable to resolve the issue, you can contact the water company. The water company is responsible for the proper functioning of the water supply and may assist in investigating and resolving issues.

If water supply issues persist, you can also contact your community or residents' committee for help. Community or residents' committees are usually responsible for coordinating and resolving issues in residents' lives. 4.

Department: You can also file a complaint with the relevant local department. For example, you can report the problem to the City Authority or the Housing and Urban-Rural Development Bureau, who will supervise and manage the property management.

5.If other avenues don't solve the problem, you can also consider reporting the problem to your local TV, newspaper, or the Internet.

Sometimes it can lead to a faster resolution of the problem. When making a complaint, please provide detailed information, including the time and place of the problem, the name of the property involved, etc., so that the relevant departments can better understand the problem and take appropriate action. At the same time, be patient and communicate so that questions can get to you.