Lenovo A368T mobile phone signal in the yard has a signal to go back to the house is gone, how to go

Hello. We apologize for the inconvenience!

According to the situation you described, it may be caused by the unstable network environment around the house, it is recommended that you restart the observation, go to other areas for comparison, or make a simple comparison with nearby users, if the signal is poor for a long time, it is recommended to follow the steps below for simple troubleshooting:

1.It is recommended that you change the SIM card for comparison, if the individual SIM card appears, it is recommended that you contact the operator for further processing;

2.If it occurs recently, it is recommended that you can back up the fuselage data to try to restore factory settings, and the path of the factory reset menu is: Settings - Reset and Backup - Factory Reset;

3.Usually the latest version will be optimized for the previous version, it is recommended that you connect your phone to the Internet, go to Settings - About the phone - System Upgrade to observe the mobile phone system after upgrading;

5.If the above operations cannot be improved, please send them to the repair site for testing and processing in time. Inquire about authorized maintenance sites on the official website.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

Have you tried to change to another phone?

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, and the stations will be slightly adjusted according to their own operations.

Hello, Lenovo A368T is a mobile 4G mobile phone, supports mobile 4G, the first choice for your card is a mobile 4G card, you must have 4G network coverage.

It is recommended to enter the dial pad * * Enter the mobile phone information - the preferred network type, select FDD-LTE and wait for a while, the display of 4G proves that you have 4G network coverage, if there is no signal, there is no 4G network.

Hello. We apologize for the inconvenience.

2. It is recommended that you turn off the device and restart it, and at the same time, it is recommended that you check with the operator to check whether there is 4G signal coverage in your area, and you can also observe and compare after changing the use environment;

3. It is recommended that you go to System Settings - More - Mobile Network - Network Mode to check whether it is set to 3G 2G mode only, if so, then change to 4G 3G 2G mode for comparison;

4. It is not excluded that your SIM card is abnormal, at this time, it is recommended that you use it after replacing the SIM card;

5. It is not excluded that it is caused by an abnormality in the system, at this time, it is recommended that you back up your mobile phone information and restore the factory settings.

If the problem persists after the above operations, it is recommended that you go to the site for corresponding inspection and maintenance, please understand.

Lenovo Authorized Repair Site Query:

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

Hello. It's a pity to hear such news.

Lenovo A368T supports mobile cards and China Unicom cards. If you insert a SIM card in the above range and there is no service or signal problem, we recommend that you follow the steps below to troubleshoot:

a.No signal or service under all environmental conditions:

2.If the SIM card is still in no signal and service state, it is recommended that you send it to the repair station in time for processing;

b.Intermittent occurrence:

1.Whether the surrounding network environment is normal at that time, it is recommended that you go to other regions for comparison, or make a simple comparison with nearby users.

2.It is recommended that you change the SIM card for comparison, if the individual SIM card appears, it is recommended that you contact the operator for further processing;

3.If it occurs recently, it is recommended that you back up the fuselage data and try to restore factory settings.

If it is invalid, it is recommended to try to restore the backup data to factory settings (please pay attention to back up the body contacts and short messages, otherwise there is a risk of loss), if the above operations cannot solve the problem, it is recommended that you go to the Lenovo maintenance site in time for testing and repair.

Lenovo Authorized Repair Site Query:

The business hours of the maintenance site are usually from Monday to Sunday 9:00-18:00, and the stations will be slightly adjusted according to their own operating conditions.

Please read the trade-off carefully before flashing, if you can't handle it yourself, if you need to flash the machine, you can take the time to go to the local Lenovo after-sales service center and let the engineer assist in flashing.

Lenovo Authorized Service Site Query:

If there is no response all the time, turn on and turn it off, restore the factory settings or it still doesn't work, go to the after-sales service, don't move too much, otherwise it will be troublesome after the sale.