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Hilton is all about providing quality integrated service with a smile.
For example: Are you smiling at your guests today?
Are you going to stay or join or be a member?
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Hilton believes that the hotel is an industry of service and hospitality, in order to meet the requirements of customers, in addition to the Hilton empire is full of smiles everywhere, in terms of organizational structure, Hilton tries its best to create a system as complete as possible, to become a comprehensive service organization. Therefore, in addition to providing complete accommodation, the Hilton Hotel also has a complete set of service institutions and facilities such as coffee rooms, conference rooms, banquet halls, swimming pools, shopping centers, banks, post and telecommunications, flower shops, clothing stores, airlines, travel agencies, and taxi stations.
The rooms are divided into single, double, suites and luxury suites for the Heads of State**. The restaurant also has a fine dining restaurant and a convenient fast food restaurant. All rooms are air-conditioned.
In-room equipment, such as wine cooler, **, color TV, radio, refrigerator, etc., make it truly a kind of thing for guests staying at Hilton hotels"Home from home"feelings.
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Summary. Hello dear: Hilton's conversations with innkeepers capture the history of Hilton Hotels and how it has grown from a small inn to a globally renowned hotel group.
He also captures the Hilton hotel's service philosophy and how it provides excellent service to its guests.
Effective listening opens, the history of Hilton. Excuse me: Hilton captured it from the innkeeper's conversation.
When will it come out?
Hello dear: Hilton's conversation with the innkeeper captures the history of Hilton Hotels and how it has grown from a small hotel to a world-renowned hotel group. He also captures the Hilton's service philosophy and how it provides excellent service to its guests.
About: One of the most famous hotels in the world, the Hilton Hotel, with over 130 years of history, was originally opened in 1886 by American businessmen in the heart of New York City. His goal is to provide visitors with a comfortable place to stay and is known for his unique design and services.
The history of the Hilton Hotel can be traced back to 1890, when the hotel was transformed into a large 400-room hotel. He also added a large restaurant, a banquet hall, a swimming pool, a gym and a sauna. Over time, Hilton Hotels has continued to improve its services and expand its network worldwide.
Today, with more than 100 hotels around the world, it offers the highest level of service and facilities to provide guests with a comfortable stay.
Effective imitation listening opens, the history of Hilton hotels. I ask you: What kind of troublesome information did Hilton get from the innkeeper's conversation to facilitate his purchase of the inn?
What kind of conversation skills did Ilton use, and the owner of the Ten Mile Store showed his true thoughts, and finally closed the deal?
What about this. Will?
Hello. Hilton Patience captured the following favorable information from the innkeeper's conversation: 1
The innkeeper was satisfied with the hotel's business, but he also wanted to sell it for more wealth. 2.The innkeeper was confident in Hilton's ability and experience, and thought he could run the inn better.
3.The innkeeper was also aware of his hotel's status in the local area, and he thought that Hilton could make it bigger. Ilton uses a very engaging conversation technique, first asking the innkeeper to talk about his hotel, asking him to express his true thoughts, and then slowly guiding him to talk about his thoughts, and finally the deal is settled.
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Conrad, the world's 18 award-winning ultra-luxury hotels, is located in the capitals and exotic resorts of countries in Europe, the Americas, Asia Pacific and the Middle East and Africa. Conrad creates value for both business and leisure travelers by establishing and maintaining the highest level of service, in line with the well-known "Conrad Service Culture" philosophy. The hotel rooms are comfortable and exquisite, the restaurant is noble and elegant, the health club is well-equipped, and the conference supporting facilities are high-end and complete.
Between 2005 and 2007, Conrad also plans to add five more hotels in the United States, Thailand, Japan and the United Arab Emirates (Dubai). All Conrad guests have access to Hilton Worldwide Reservations and Hilton Hhonors(R), a well-known loyalty program. Hilton hotels in the United States are owned and managed by Hilton Hotel Management (HHC).
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