Shentong e logistics express can t find out what the reason is

First: there is a time difference between the salesman receiving the express delivery to the company to scan the barcode into the warehouse, which can not be queried without scanning, but the time difference will not be very long, as long as it is not just sent out to inquire can be avoided!

In the logistics and express delivery industry, only "SF" can do it for private companies, and foreign-funded companies such as Federal, DHL, UPS, and TNT can basically do it.

This situation is just a matter of process speed and slowness, as long as the salesman scans the warehousing, it can be found after all.

Second: the real reason for the key to the problem, generally larger express logistics companies are to collect the business of small companies, that is, smaller express companies can develop business in the name of large companies, but when the small companies receive the goods from large companies, sometimes the original express order is replaced, at this time you can not find the status of the express delivery with the invoice query, because the documents you inquire about have been replaced and invalidated.

This is the main reason why you can't find it, and it is also the most frequent situation, but you can call ** consultation to your shipping logistics express company, they can be busy you query the itinerary of the goods, or you can directly ask whether you have changed the document and ask for the barcode number of the new document.

**Haven't updated yet, sometimes he won't update, it may be almost there, lz, don't worry.

Shentong ** often occurs in this situation, if the building is mainly worried, you can call the local Shentong company, tell them the order number, let them help check this piece to **, generally there is no problem, if lost, Shentong company will also take the initiative to contact the consignee.

Pay attention to distinguish between the express order number and the transaction number) It is recommended to confirm that the order number is correctPS: Note that there are more buyers now, and identify the express order number x0d x0a2Pick-up problem, courier pick-up does not mean that the parcel must be sent, even if the pick-up may not be scanned or missing scanning.

Note that many ** sellers have contact with express delivery, and there are relevant express tracking numbers in their hands, even if they are not delivered in time, in order to stabilize the seller, they upload the tracking number, which is virtual delivery. (This item can be optionally understood) x0d x0a Note: In case of unstable express delivery due to relevant holidays, weather conditions and other conditions, it is generally delayed for about two days, pay attention to wait patiently.

Generally, it can be checked about a day after sending, and it cannot be checked within two days within the normal range (holidays should be extended). If you still can't find the information after two days, it is recommended to contact the courier in time to learn about the relevant information.

There are many reasons why the logistics information of Shentong Express cannot be found, and the common ones are:

1. The operation process of the express company is slow. For example, due to receiving, sorting, packing, etc., the express mail is not scanned into the system in time.

2. The system update is slow. The system information is updated slowly due to problems in the information system.

3. There is a problem with the system data. Due to the server of the information system, the information cannot be presented on the query platform in time.

4. The wrong input of the tracking number will also make the information inaccessible.

If you can't find the logistics information, you can try a variety of query methods, and the express tracking number query methods are:

Express official website query: through the official website of the corresponding express company to track the express, the relevant information can be directly queried through the barcode on the express receipt, you can enter the query code on the webpage of the corresponding company and obtain the relevant information of the express order.

Comprehensive query platform inquiry: express comprehensive query mainly refers to the integration of a variety of express company express tracking and query services. It is mainly to provide a unified query entrance, and then after entering the relevant query code, the query function of the relevant express company is called in the background and the result is returned to the user.

Query method through the express query interface (API): Query through the express query interface (API) refers to the query method by calling the application interface open to the public of the comprehensive query platform. Third-party developers such as e-commerce ** and enterprise management systems can interact with the express query platform that has opened their own data by calling these interfaces (APIs) to obtain express query methods and data, and develop their own express query applications based on these interfaces (APIs), so as to realize the function of checking express delivery without logging in to the express official website or comprehensive query platform.

Mobile client inquiry: Using the mobile client query, as long as you enter the express number in the corresponding query box, you can know the location of your item, and track the item in time. At the same time, you can also query billing through the client, including the first fee and the additional fee.

Mobile phone SMS subscription: mobile phone SMS subscription tracking has become an emerging way of express inquiry, and because of its anytime, anywhere, intimate early reminder of receipt and other characteristics, by the public.