What does a travel agency do, and which one is better than a tour guide?

The business scope of the plan and tour guide is different!

Planning and scheduling is: mainly planning and scheduling. It's a bit more complicated than a tour guide. It is better to say that the itinerary, contact and grounding, planning and arrangement, vehicle transfer, and personnel arrangement are all done by the planning and dispatch. The tour guide is responsible for leading the group, explaining and taking care of the guests.

As for which one you say is better, it depends on what you like? If you think that you are quick enough, good at negotiating conditions with people, doing things steadily and orderly, and can grasp the direction of the market, then make a plan. Tour guide, as long as you have a tour guide card, quick brain response and strong ability to deal with disputes on the spot, you can be a tour guide.

The planning and adjustment are mainly mental work, and the tour guide is mainly manual work.

In terms of income, the income is relatively stable, and the tour guide may have a lot to do with the level of the individual, the skill and the consumption level of the guests.

The plan is to sit in the office every day and not leave at will. As long as the tour guide does not have a group or takes a group, he can rest after taking the group.

Both of these have their pros and cons!

To put it simply, the planning and adjustment is responsible for the entire itinerary, including **, confirming the team, booking a meal, booking a car, and setting a tour guide, etc., which has high requirements for planning and scheduling ability, knowledge reserve, interpersonal relationships, and language expression.

The tour guide is different, the tour guide work is divided into two kinds of full accompaniment and ground pick-up, full accompaniment, as the name implies, that is, the whole process of accompaniment, to ensure that tourists in the tour process can be arranged in accordance with the itinerary in the food, accommodation, travel, play as far as possible no problems, safeguard the interests of guests, problems to appease the emotions of guests, and timely contact the planning and dispatch work, to bring tourists back to the place of departure; The local escort is to accompany the tour group to the designated scenic spots in the itinerary, and do a good job of explaining the work to ensure the safety and happiness of tourists!

Dispatch of the group, the tour guide leads the group, and the affiliation.

The mixed composition of the tour guide is the appreciation.

The two jobs are not the same.

It's true that travel planning is more difficult to get started, but practice makes perfect.

There are two types of travel agency surveys:

The first is to understand the fares, accommodation, transportation and other aspects of some local scenic spots;

The second is to organize a group, mainly to be familiar with the team business of the group. The work of planning and adjustment may seem simple, but in fact it requires mastery of many aspects.

Planning is the most important position in the travel agency, from the name of the trembling explanation is the planning of the Zheng plan transfer, that is to say, the plan to arrange the team itinerary, the reception of the person, in the country generally this position is held by people who have been in the industry for many years. This job requires people to understand every aspect of the itinerary (including the characteristics of the attractions, the distance of the trip, the travel time, the hotel conditions, etc.), and most importantly, to be patient, persistent and careful.

Specific work plan:

1. The planning and dispatching staff undertakes all the faxes and emails of each social network to Wu Dongsong, and after receiving the plan, they should read it carefully, confirm it in writing, and enter the plan into the computer in time;

2. Issue and implement the reception plan and change notice of the tour group, arrange the food, accommodation, transportation, travel, shopping, entertainment and other matters of the tour group as required, and be responsible for the verification and implementation of the guest room custom items;

3. The implementation of the supervision reception plan and the assistance in dealing with various problems encountered by the tour group on the way must be uploaded, issued and cooperated;

4. Responsible for the implementation of special requirements such as visits, visits, and visits;

5. Assist in the selection and evaluation of relevant cooperative units, and assist in the handling of unqualified services;

6. Participate in business training and assessment to improve the level of work and service quality;

7. Issue instructions for accompanying reception, and complete other tasks assigned by the department manager.

The following are some people who are suitable for travel agency planning:

1.People who love the tourism industry: have a strong interest and enthusiasm for the tourism industry, and can maintain enough patience and carefulness to actively deal with various problems.

2.People with team spirit: The planning and dispatch work needs to work closely with other members of the team, have team spirit and communication skills, and be able to effectively coordinate and deal with problems.

3.People with strong comprehensive analysis ability: Planning and adjustment need to have strong comprehensive analysis ability, be able to quickly judge and deal with problems, and ensure the normal operation of the team.

4.People with good copywriting or planning skills: planning and adjustment need to write travel itineraries, contracts and other documents, need to have certain copywriting or planning skills, and be able to use various office software proficiently.

5.People with a sense of innovation and market awareness: planning and adjustment need to pay attention to market dynamics and the development trend of the tourism industry, have a sense of innovation and market awareness, and be able to adjust work strategies according to market demand and changes.

In short, people who are suitable for travel agencies need to have enthusiasm, patience, carefulness, spirit of cooperation, comprehensive analysis ability, copywriting or planning skills, innovation awareness and market crack guessing awareness. At the same time, the conditions for the classification of different sources and travel agency business licenses are also different, and they need to be comprehensively considered according to the specific situation.

First of all, let's talk about what kind of work or reeds are planned.

The planning and dispatch work is the staff in the travel agency who is responsible for the coordination and scheduling of relevant tourism elements such as vehicles, tour guides, hotels, hotels, and scenic spots used by the travel team.

After engaging in tourism, I realized that there is such a profession as a plan, which is very hard and indeed very rewarding! Unfortunately, there has never been an institution that can issue a certificate, qualification certificate, or degree certificate to us.

The following is a true portrayal of our life in the planning and adjustment of the tune.

Experience. The feeling that the planning career brings me is a piece of chaos, I always feel that the days are hard, a feeling of darkness in front of the eyes of the planning and adjustment, I never feel that there is any messy work that requires such a waste of mental and physical strength, basically every day is dark to go home, to the peak season to be busy until the early hours of the morning, really have work time without getting off work, Saturday and Sunday do not dare to rest, go home for a meal, the mobile phone rings non-stop.

When I go out shopping with my friends, I have to carry a big bag, containing the information of the group that has been walking recently, everyone's contact**, three mobile phone batteries, while walking and playing, shopping down a street, my friend picked something next to the shirt oak, I played all the way**, next time he doesn't want to go shopping with me again, I don't know why I'm so tired of doing the tune, and then I feel that the people who can do a good job are the dragons among the people.

The job responsibilities and contents of the travel agency are: 1. Design and formulate travel routes according to the requirements, and according to the demand; 2. On the premise of ensuring product quality requirements, continuously improve the quality of customer service, reduce procurement costs, and improve procurement efficiency; 3. When tourists complain or have accidents, they are responsible for coordinating and communicating with other relevant departments, and properly handle them according to the company's principles and procedures; 4. Maintain good communication and cooperative relations with relevant business partners, develop and optimize business resources, and provide support for products and sales personnel. Planning and adjustment is a position category within the travel agency that arranges the reception plan for the operation direction of tour groups and individual passengers, and undertakes the tourism service procurement and related business scheduling work related to the reception.

Travel planning is a bit tricky to get started, but practice makes perfect.

Tourism planning is a sub-occupation in the tourism industry, the main task is to arrange the travel team's car, accommodation, meals, tickets, driver and tour guide arrangements, cost accounting, peer handover and so on.

Planning and dispatch is the general scheduling, commander-in-chief and general design of the travel agency to complete the ground reception and implement the group plan. "No matter how big or small, the power is in hand", with strong professionalism, autonomy and flexibility.

If "outreach" is a hard-working purchaser, then Ji Tuan is a "cooking master", and through their skillful hands, it does take certain skills to modulate the different tastes of "sour, sweet, bitter, numb, spicy, and salty" to meet the "taste" of different teams.

There are five major qualities in the tourism plan:

1. Sense of responsibility. A good plan will make tour guides and travel agencies worry;

Second, the work is planned. For example, how many days in advance you need to apply for a visa for outbound travel, you should establish an early warning mechanism for yourself;

3. Master the negotiation skills of the cooperative local agency and hotel;

Fourth, there is a sense of risk and law, and you should be well aware of tourism-related laws and regulations;

Fifth, market awareness. This is a general lack of planning.

The above content refers to the encyclopedia travel agency plan.

The above content refers to the Encyclopedia Travel Survey.

The planning and dispatch is the staff who are responsible for the coordination and scheduling of relevant tourism elements such as vehicles, tour guides, hotels, hotels, and scenic spots used by the travel team.

The main work of the planning and adjustment department is as follows:

1. The planning and dispatch department is responsible for the planning, coordination and deployment of travel agency tourism, and its work responsibilities are internal reception, arrangement of tour groups, external planning, coordination, group development and other functions;

2. The planning and dispatch department formulates, modifies and improves the company's regular route itinerary and specific arrangements, and timely gives travel routes and specific arrangements that meet the needs of guests;

3. The planning and adjustment department is responsible for explaining and arranging the work plan, solving the problems that will occur in the process of traveling abroad, and preventing errors;

4. The planning and dispatch department needs to strengthen the contact with the outreach personnel, understand, grasp and analyze the feedback information in a timely manner, and digest, absorb and implement it;

5. The planning and adjustment department shall organize the data archiving of the company's team according to the regulations;

6. The planning and adjustment department shall be responsible for the company's tourism e-commerce, network construction and management.

The quality requirements of the plan and adjustment

1. Professionalism and sense of responsibility.

It should be said that the planning and adjustment work is actually very boring, composed of countless trivial work links, and it is impossible to do this job well without the spirit of dedication and dedication. Tourism is an activity that is closely linked to each other, and the work that is responsible for bringing these links together is done by the planning and dispatching staff.

2. Proficient in business.

The planning and dispatching personnel must be very familiar with the entire tourism link and be proficient in business. Generally speaking, most of the planning and dispatching personnel have been tour guides for several years, have rich practical experience in leading groups, and are familiar with the business of the planning and adjustment department.

3. Good interpersonal and negotiation skills.

In the cooperation with the outside world, be good at cooperating, modest and prudent, make friends, but also be good at mastering the negotiation skills of bargaining, not only to establish friendly relations with the cooperative units, but also to learn not to hang on a tree of negotiation skills, so as to bring more lucrative profits to the travel agency.

The work of the travel agency is quite cumbersome, to understand the itinerary, to understand the **, the itinerary of individual passengers and ** to be updated weekly, reported to the reception staff at the front desk, after the salesman receives the team, to make the itinerary according to the requirements of the guests, to be familiar with the various scenic spots, ground agencies, teams, hotels, etc., to facilitate the operation of the team, after the team (or individual passengers) is settled, to make a plan, send it to the ground agency to confirm, arrange a tour guide, make a group plan, and always care after the team goes out, Therefore, the mobile phone is required to be turned on 24 hours a day, and the team (or individual passengers) have any problems during the trip, they must negotiate with the local agency at any time to solve the problem, and they cannot bring the problem back. After the team (or individual customers) come back, they also have to pay a return visit, report the bill, and pay the local receiving company. Sometimes the planning and adjustment also needs to be trained by the reception staff, because all the latest news about the attractions should be the earliest and clear.