Does the Lenovo smartphone crash have anything to do with changing a large memory card?

We apologize for any inconvenience this may cause.

According to your description, the fact that your phone is freezing is partly related to the memory card you are using. Each mobile phone has its own maximum external expansion card capacity, we do not recommend that you use an external SD card to exceed the maximum expansion capacity, please understand.

1. It is not excluded that it is caused by too many applications running in your mobile phone, it is recommended that you can close too many applications that do not need to run before using them;

2. It is not excluded that the compatibility between the software in your mobile phone and the mobile phone will cause the mobile phone to crash, it is recommended that you can uninstall and reinstall the corresponding software or change the software version before using it;

3. It is not excluded that too many applications are installed in your mobile phone, and it is recommended that you uninstall the applications that you do not use frequently and then compare the use;

4. It is not excluded that there are too many self-starting applications on your mobile phone, at this time, you can use the security software in your mobile phone to manage the self-starting applications to a certain extent;

5. It is not excluded that it is caused by the abnormality of the mobile phone battery, if your mobile phone battery can be replaced, it is recommended to replace the battery and then use it;

6. At the same time, it is also not necessary to avoid the abnormal system of the mobile phone, it is recommended that you back up your mobile phone information and restore the factory settings.

If the problem persists after the above operations, it is recommended that you take the time to go to the maintenance site for relevant inspection and maintenance.

Lenovo Authorized Repair Site Query:

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

That is, there is a problem with your memory card, you take your memory card to try another phone, or you take your phone to change the memory card to see if it will be a machine.

1.The phone will have a part of its own hidden space, which is equivalent to the computer's system disk, where system files are stored, and some files of the program may also be stored there.

2.The running memory of the mobile phone, which is equivalent to the memory module of the computer, running a program that requires a relatively large memory may prompt a lack of memory.

3.Pay attention to the copy of data when replacing the memory card of your mobile phone. Because there will be some data files that the mobile phone needs in the memory card, for example, the installation files of the program will be placed in the memory card, if the new memory card does not have these files, it will prompt that there is no installation.

1.You can back up the contents of the memory card first, and then format the memory card, if there is no problem, it is that the files in the memory card conflict with the phone. Delete the conflicting files and you're good to go.

2.The memory card model is not compatible with the mobile phone, it is recommended to change the memory card brand.

3.Pay attention to the copy of data when replacing the memory card of your mobile phone. Because there will be some data files that the mobile phone needs in the memory card, for example, the installation files of the program will be placed in the memory card, if the new memory card does not have these files, there may be a crash.

Dear Lenovo users, hello!

This is due to the fact that many of the software installed on your phone is installed on the original memory card, and it will show incompatibility problems after replacing the memory card, it is recommended that you uninstall the relevant software and reinstall it to the new memory card.

Dear Lenovo users, hello!

When the phone doesn't do anything, such as opening a browser, going to Q, playing an app and playing a game, or something.

It could be a problem caused by a corrupted system file, too many background programs running secretly to occupy memory, a processor, or a conflict. Such a problem is definitely useless for you to change the card and battery.

One-click full kill to clean up memory (some processes will run automatically after a while). It is best to close all self-starting software, turn off some programs and services running in the background, and finally exit the software. Reboot to try, if it doesn't crash, it's a software problem. Let's uninstall them one by one.

System issues are reinstalled and resolved.

If you mistakenly use the frequency reduction software, set it too low or too high, and the inresponse is quite long or it crashes directly, wait slowly, and adjust the frequency back. If you use some software, it will freeze, so uninstall that software, and it doesn't match your phone.

If you replace the memory card and battery, there is still an abnormal situation.

The landlord can try to find your phone's after-sales help you take a look.

It may be caused by other malfunctions.

If you don't understand, try not to do it yourself, and if you have other problems, you have to don't try.

Correct solution: go to the card reader, connect to the computer, select the removable disk, right-click: properties, tools: start checking, check the first tick, and then click OK. Try it again after checking? Turn off the phone, then turn the memory card

Try to minimize copying and pasting files when connected to your computer.

Memory card corruption may also cause automatic shutdown, you can try to change the memory card to troubleshoot.

Or can you try to replace the battery quickly to see if there is any improvement? If there is an improvement in the slippery battery, it may be caused by poor contact with the battery or internal wear and tear of the battery, it is recommended that you replace the battery for observation and use;

Or can you try wiping the metal contacts of the battery with industrial alcohol or an eraser to see if there is any improvement? Poor contact may be due to dirty metal contacts of the battery;

Or does it automatically shut down when entering a certain function or using a different function to talk about sails? The situation may be caused by an abnormality in the software;

Or whether it is an automatic shutdown when using third-party software, this may be the compatibility of third-party software or a virus problem on the phone, it is recommended to uninstall the third-party software, on the Lenovo App Store**A name called "Security Butler" anti-virus software, physical examination of the mobile phone, observation and use after anti-virus (personal use feels good, the function is very powerful).

Or whether the mobile phone has been accidentally bumped or dropped and the mobile phone components are damaged, it is recommended to go to the repair site for testing. Site queries.

We apologize for any inconvenience this may cause.

a. Memory card problem:

If you are referring to the internal memory card (supported by mobile phones), it is recommended that you back up the data on the internal memory card, and then try to format it.

If you are referring to an external memory card, then:

1. It is recommended to try to re-insert your memory card;

2. It is recommended that you back up the data on your SD card, and then try to use it after formatting it;

3. It is recommended to replace the SD card for use, and it is not excluded that your SD card is abnormal;

4. Back up your mobile phone information, restore factory settings, and do not rule out the abnormal mobile phone system;

b. Crash phenomenon:

1. Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not excluded that it is caused by compatibility problems, and it is recommended to uninstall and observe or replace other software of the same type for use;

2. It is recommended to optimize and adjust the equipment system

a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;

b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.

c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;

d.If your mobile phone supports Le's safe self-start or the phone's own Le's security, it is recommended to use its own Le's security software for self-start management, limit the boot start project with leather, avoid occupying too much running memory, due to the difference in Le's safe version, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "Le's safety" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed, please refer to it.

3. The above operations cannot be said to have been significantly improved, it is recommended that you back up the body data for factory reset operation.

c. Automatic start-up:

1. If your mobile phone supports the timer power on and off function, it is recommended that you go to (system) settings and turn off the timer power on and off function before using it.

3. If your mobile phone supports battery replacement, it is recommended that you can use it after replacing the battery.

4. It is not ruled out that it is caused by an abnormality in the mobile phone system, it is recommended that you back up your mobile phone information and restore the factory settings.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

Lenovo Authorized Repair Site Query:

In this case, the relationship between the core blindness and the memory card itself is relatively large! You can change a memory card to try, pay attention to the choice of brand memory card when buying a card, the speed is best to choose more than 6, you can go to some regular **. This is also the case with my own hand in hand.

Normal after replacement.