Samsung GT5100 always shows the boot screen and cannot enter the system

Hello dear Samsung users:

Try entering safe mode, and if you can, try backing up important data and restoring it to factory settings.

If you cannot enter safe mode, it is recommended that you send your mobile phone to your nearest after-sales service center for testing and repair.

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

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According to your description, in order to understand and solve the problems of your tablet, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center, and professional engineers will help you test it.

For more information about the address of the service center, please click here.

You won't get the virus, so take it for repair.

There are many factors that the mobile phone cannot be turned on, and the battery, mobile phone software, and hardware will cause this kind of failure to turn on. We recommend trying the following:

1.Please do it again: press and hold the power button to check whether you can enter the boot interface.

2.If you can enter the boot interface, but your phone cannot enter the home page, please restart your phone to try. The steps are as follows:

Press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device (Note: Some models need to press and hold the power button for 8-10 seconds to restart the phone).

If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.

3.If you press and hold the power button to enter the boot interface, check whether the battery is too low, please connect the phone to the original charger and charge it for a period of time before turning it on. If it still does not turn on after a few minutes of charging, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.

Samsung GT-N5100 can't turn on the reasons and solutions:

Charge the phone for half an hour, then press and hold the power button to see if it can be turned on;

When the phone is turned off, press and hold the power button and the volume down button at the same time, about ten seconds, enter the recovery interface, use the volume button to select and restart the phone, use the power button to confirm, and restart the phone.

If the above operation cannot be turned on, you can go to the local after-sales service for help.

Here are some things to try:1Charge with a wire charge for a while and try to turn on the 2Take out the SIM card and SD card at the same time and try to power on again. 3.Bring the purchase invoice and repair card to the nearest Samsung service center for testing and repair.

Hello dear Samsung users:

According to your description, there are many factors that cause the tablet to not turn on, which may be related to the battery level, or it may be related to the software and hardware of the phone, it is recommended that you try the following:

1.Charge with a cable for a while and try to turn it on.

2.Take out the SIM card and SD card at the same time, and then try to boot it again.

Hello dear Samsung users:

Depending on the situation you described, it is recommended that you try the following:

1.Charge with a cable for a while and try to turn it on.

2.If there is an external SD card inserted in the body, remove the SD card and try to power it on again.

3.If the problem persists, the battery is built-in. It is recommended that you send your tablet to the nearest Samsung service center for testing and repair.

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

Causes: The system is disordered due to incompatibility or root of third-party software, accidentally uninstalling system programs, or the motherboard of the mobile phone is damaged.

Method 1; Double clear by entering recovery mode.

1.In the shutdown state, press and hold the menu button and volume + keys on the phone's home screen at the same time.

2.Release the keys when the screen lights up and wait for the recovery mode to enter.

3.Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", i.e. "Clear Data Restore Factory Settings", and press the Power button to confirm.

4.Use the Volume+ and Volume—keys to adjust the light bar to "yes, delete all user data" and press the power button to confirm.

5.Wait for a while until the screen appears, select "Reboot System Now" to restart your phone, and press the power button to confirm.

6.Wait for your phone to reboot into the system.

Method 2: If the firmware is damaged, you need to go to a professional repair point to flash the device and re-flash it.

Method 3: If the above methods are invalid, you can only go to a nearby Samsung maintenance point to check whether the motherboard or other hardware is broken.

There are many factors that cause the phone to fail to turn on, it may be caused by third-party software, or it may be the fault of accessories such as the battery, it is recommended to try the following:

1.Connect the phone to the original charger and charge it for a while, then try to turn it on.

2.Some machine batteries are removable, it is recommended to remove the battery and use a cotton swab to wipe the battery contacts to try. If it doesn't work, replace it with another original battery.

3.Try again after removing the SIM card or SD card.

If the problem persists, it is recommended to bring the purchase invoice, repair card and mobile phone to the local Samsung service center for inspection by a professional engineer.

Hello and welcome to the Samsung Digital Services platform.

Hello dear Samsung users:

Depending on the situation you described, you can try the following:

1.Charge with a cable charge for a while and try to turn it on, or replace a phone battery of the same model.

2.Take out the SIM card and SD card at the same time and try to power on again.

3.When you see the "Samsung" logo icon when you reboot the device, press and hold the [Menu Key] (left touch-sensitive button) until the word "Safe Mode" appears in the lower left corner of the screen, then let go, back up data (e.g., contacts, SMS, **, etc.), and restore factory settings.

4.If you can't enter the safe mode or the problem persists after operation, it is recommended that you bring the mobile phone three packs voucher and send the mobile phone to the nearest Samsung service center for testing and maintenance

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you have made an appointment on time.

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