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According to Article 48 of the Property Management Regulations, the local people's real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities.
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Longshen New Village Property Management Department complained**.
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If the property has a bad attitude, you can file a complaint with the property management office of the local real estate authority.
Before complaining, the corresponding work should be done, the evidence should be sufficient and complete, and the property management company can complain about the place where the property company has not fulfilled its duties according to the contract signed with the property.
Here's how:
1. You can complain to the local construction bureau, which is the department that comprehensively manages all kinds of business of the property company;
2. If you complain about the property company's arbitrary charges, excessive fees, or unclear charging standards, you can complain to the local county-level ***** authorities;
3. If the complainant property does not act on the management of private construction, encroachment on public places or green spaces, or decoration, it can complain to the local urban management department;
4. If you complain that the etiquette of the employees of the property company is not in place, the service attitude is poor, and the service quality is not high, you can directly find the headquarters of the property company or the relevant departments of the real estate company or the consumer association to complain;
5. If the property management company complains that the public management of the community is not in place, undemocratic and opaque, you can directly find the owners' committee, community neighborhood committee, street office and other departments to complain.
The owner shall pay the property fee to the property service provider in accordance with the agreement. If the property management service provider has provided services in accordance with the agreement and relevant provisions, the owner shall not refuse to pay the property management fee on the grounds that he has not accepted or does not need to accept the relevant property management services. If the owner violates the agreement and fails to pay the property fee within the time limit, the property service provider may urge the owner to pay within a reasonable period of time.
If the payment is still not made after the expiration of the reasonable period, the property management service provider may file a lawsuit or apply for arbitration. Property service providers shall not stop the supply of electricity, water, heat, gas, etc. to urge the payment of property fees.
Article 942 of the Civil Code of the People's Republic of China: Property service providers shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest, and manage the common parts of the property owners in the property service area, maintain the basic order in the property service area, and take reasonable measures to protect the personal and property safety of the owners.
Violations of public security, environmental protection, fire protection, etc. in the property service areaLaws and Regulationsproperty service providers shall promptly take reasonable measures to stop it, report to the relevant administrative departments and assist in handling it.
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Legal analysis: If you are not satisfied with the property, you can file a complaint with the owners' committee. According to the relevant laws and regulations of the state, it can be known that if there is no owners' committee in the community, you can find the relevant departments to coordinate and solve it or go to the residents' committee to deal with it.
Legal basis: Article 11 of the "Property Management Regulations" The following matters shall be jointly decided by the owners: (1) formulate and revise the rules of procedure of the owners' general meeting; (2) Formulating and revising management regulations; (3) Elect the owners' committee or replace the members of the owners' committee; (D) the selection and dismissal of property service enterprises; (E) the raising and use of special maintenance funds; (6) Reconstructing or reconstructing buildings and their ancillary facilities; (7) Other major matters related to the right of co-ownership and joint management.
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If the negotiation fails, apply to the neighborhood committee to organize mediation, and if the mediation result is not satisfied, you can apply for arbitration or sue the court, or you can directly sue the court.
Legal basis] Article 49 of the Property Management Regulations.
Local people's ** real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities.
Article 186 of the Civil Code.
Where the personal rights and interests or property rights and interests of the other party are harmed due to the breach of contract by one of the parties, the injured party has the right to choose to request that it bear liability for breach of contract or tort liability.
Article 577.
If one of the parties fails to perform its contractual obligations or the performance of its contractual obligations does not conform to the agreement, it shall bear the liability for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.
Article 578.
If one of the parties expressly states or shows by its own conduct that it will not perform its contractual obligations, the other party may request it to bear the liability for breach of contract before the expiration of the performance period.
Article 233.
If the property right is infringed, the right holder may resolve it through conciliation, mediation, arbitration, litigation and other means.
If you still have questions about this issue, it is recommended that you organize the relevant information and communicate with a professional in detail.
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