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We are sorry to hear this, and in order to reduce your losses, we recommend that you deal with it as follows:
1. Please try to place your phone in a dry and ventilated place and use a paper towel to blot the water stains on the surface of your phone.
2. If the phone is turned on, press the power button to turn it off; If your phone is turned off, don't try to turn it on.
3. Please take out the SIM card and microSD card.
4. Take your phone to a Huawei customer service center as soon as possible to avoid unnecessary losses.
Precautions: 1. Do not move or shake the mobile phone frequently after entering the water, so as to avoid the spread of moisture inside the mobile phone.
2. Do not bake with a hair dryer or stove after entering the water, so as to avoid the liquid being blown into the inside of the mobile phone and damaging the mobile phone at high temperature.
3. Some mobile phones can be turned on and used normally after simple treatment, but the mobile phone is composed of precision electronic components, and there is a hidden risk after water ingress, so it is recommended not to try to turn it on.
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Hello, go to the after-sales test to see what is wrong with your mobile phone, how to deal with water ingress in the mobile phone:
1.The phone is powered off as soon as possible.
2.Shake it dry, but don't shake it off. The idea is to throw the water out of the screen. If there are water droplets left on the screen, there will be traces after drying.
3.Place under a slight heat source such as a desk lamp or spotlight to let the moisture slowly dissipate. This process takes more than six hours. Do not use a strong heat source such as a hair dryer in a hurry.
4.If there is something left on the screen and it is very serious, do not deal with it according to point 1, paragraph 3, because although the electronic circuit can work normally, the screen may be quite ugly. It can be sent to the nearest maintenance department for processing or dismantling the machine for cleaning by yourself.
5.If you have fallen into corrosive liquids (such as toilets, seawater, etc.), rinse the machine with clean water immediately. Or immerse the machine in clean water and try to dilute the corrosive liquid inside.
6.Disassemble the machine as soon as possible and clean it with alcohol or professional washing water. If you can't disassemble the machine yourself, it is recommended to send it to a repair shop.
7.Put your phone in a jar or bag full of rice for at least 24 hours and do not turn it on during that time.
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The phone is not broken. The indicator light is working normally, and it reminds you of the power level and events on behalf of the letter, respect, meter, and event.
Repair tam and steps after water ingress.
1. First of all, of course, the whole machine should be disassembled, and the corresponding screwdriver should be prepared before that.
2. When removing the screen, pay attention to carefully and gently separating the chiplet connected to the motherboard from the motherboard.
3. Before removing the metal shielding isolation layer, tear off the network access card and the card slot sticker under the network access card.
4. The last is to take a hair dryer to dry, but don't blow on the screen for a long time, such a high temperature will destroy the screen, even if the screen has a watermark, you can use the phone normally, the water in the screen will generally dry in two days, and you will see that the watermark inside is getting smaller and smaller.
5. Blow the front and back of the motherboard to ensure that there is no moisture residue, and try to blow out the water at the earpiece and buttons.
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Blow it down with a hair dryer, and if it doesn't work, go for a warranty
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Don't switch back and forth and wait for it to dry.
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Select the power saving mode in the settings, and the red light will turn off.
If it doesn't go off, try if the screen is on when the call comes, if it doesn't, it may be that the inner screen is broken, and there is no big problem with repairing it in time.
Or in the latest system package, try double-tapping to wake up the screen: Settings - Smart Assist - Gesture Control - Double-tap to wake up the screen.
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During the normal charging process of the mobile phone, the power indicator is also flashing and flashing, the flashing speed is relatively slow, and the indicator light is red when the power is relatively low, the power is about 50% yellow, and the full light is green, and after it is full, the indicator light will no longer flash.
Therefore, only the indicator light flashes, and it is impossible to tell whether the water has damaged the hardware.
Mobile phone water ingress treatment].
1. Shut down at the fastest speed.
2. Water removal and drying.
Use a dry paper towel to remove the moisture from the charging hole and headphone hole of the phone.
Then put the phone screen down, put it on the desktop, use a hair dryer to blow the back of the phone and about four or five minutes, stop for a while and continue to blow, preferably blow when you have time. It is recommended to continue drying for one or two days, and do not turn on the machine.
Because the water has just entered, the moisture may not spread, and it will not have much impact on the hardware, and after a long time, the moisture will penetrate into the surface of the hardware, resulting in a short circuit and direct burning of the hardware.
3. Turn on the machine. You can't see the water mist on the screen, so turn it on again.
Fault analysis] If the mobile phone cannot be turned on or the function is not normal, it is best to judge the fault by yourself, so that it will not be pitted by the maintenance personnel.
1. There is less water ingress, and it shuts down quickly, which is generally the battery damage.
2. There is a lot of water, there may be hardware damage such as the motherboard, it is recommended to let the maintenance personnel replace the battery for testing.
Experience sharing with friends
1. Feed water to dry.
It is recommended to use a hair dryer to cool the temperature, and not more than 10 minutes at a time to prevent the temperature from being too high and damaging the hardware. Don't blow the screen either.
3. Protection. It is recommended to use a fully enclosed waterproof and dustproof silicone protective shell. In this way, moisture and dust are not easy to enter the mobile phone, and the anti-drop performance is good.
If the mobile phone is not well prevented, it will be dropped, so it is best not to let the mobile phone run naked, the mobile phone is not protected, not only will it directly break the hardware, but also the light fall will affect the sealing performance of the shell.
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It may be that the water has affected the display light, you first magnify the mobile phone and try it, if it still doesn't work, you can only bring the purchase voucher to the after-sales outlets for maintenance.
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The water ingress has affected the display light, right, go to the after-sales inspection?
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