What should I do if the lock of my Lenovo phone A278T can t be opened

Dear Lenovo users, Hello.

According to your description, it is recommended that you take your phone to Lenovo's mobile phone service center for testing and repair;

IDEA Forum.

Think Forum.

Lenovo Community.

Sorry for the inconvenience! If the screen lock of your phone cannot be unlocked after the screen is lit, and the same is true after restarting the phone, it is recommended that you contact after-sales service as soon as possible to check whether the screen is out of order.

Officially authorized repair site inquiry.

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, and the stations will be slightly adjusted according to their own operations.

The reasons why the Lenovo A298T screen won't unlock are:

1. The touch screen is not sensitive;

2. The lock screen password is incorrect.

Solution: 1. Find a clean cloth to wipe the stains on the surface of the screen;

2. Try to memorize the correct lock screen password, and then enter it under the re-unlock test;

3. If it still can't be unlocked, it is recommended to restore the factory settings or send it directly for repair and after-sales service.

The steps to do a factory reset are as follows:

1. Turn off the phone completely;

2. When the phone is turned off, press the power button first, and then immediately press the volume down button + volume up button at the same time and don't let go, it will enter recovery after a while, note: press the volume up and down keys in recovery mode to select, and press the power button and home button to indicate OK;

3. After entering the recovery mode, you can choose to restore factory settings, no matter whether the phone is a recovery that comes with the system or a third-party recovery, as long as there is [wipe data factory reset];

4. Select [Wipe Data Factory Reset], then press the boot button to confirm, and then select [yes - delete all data].

5. Then re-select [Reboot System Now], press the power button to confirm, and then start the phone.

After 7 days, I didn't take it and return it; After 7 days, it was not more than 15 days to take it for exchange; After 15 days, I took it and repaired it.

Lenovo A298T really sucks.

I am also encountering this kind of problem now, how to solve it??? Urgent

Hello: You can try to shut down and restart the machine first to see if you can enter. If you still can't enter after trying this operation, you can log in to the Lenovo smartphone official forum --- Le Forum through the following link to see how to unlock your phone;

The reasons why Lenovo A288T can't be unlocked may be:

1. Mobile phone system problems;

2. The touch screen of the display screen does not work.

Solution: 1. Restart the phone to try it;

2. Wipe the screen clean before trying;

3. Restore the factory settings to try it;

4. If none of the above can be solved, send the mobile phone directly for after-sales warranty processing.

The Android system is so unstable, but you don't have to be nervous about small problems, restart your phone to see, turn off some redundant program background programs to avoid taking up too many resources!

Have you checked whether the touch screen is working properly? Out of the unlock that can't be slid other than normal?

If your situation is not a problem with the touch screen, it should be a problem with the system.

If you have strong hands-on ability and are willing to take the risk (failure to flash may lose the warranty), you can consider flashing the machine yourself. Lenovo Lewen has a detailed flashing tutorial and related drivers in the firmware area).

If you are not familiar with the flashing operation, or the flashing is invalid, it is recommended that you go to the local after-sales maintenance station to upgrade the flash.

For specific tariffs, you can consult the staff of Lenovo authorized maintenance stations and service sites

Dear Lenovo users, Hello.

Enter your phone's recovery mode and erase the data to factory reset. This method will restore the phone to its factory state, and the personal data, data, contacts, and applications on the phone will be lost.

1.In the power-off state, press and hold the power button, volume +, and volume of the phone at the same time;

2.Release the button when the screen is on, wait for the following picture to appear, if it does not appear, please repeat the steps;

3.Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", that is, "Clear Data and Restore Factory Settings", and press the Power button to confirm;

4.Use the Volume+ and Volume—keys to adjust the bright bar to "yes, delete all user data", and press the power button to confirm;

5.Wait for a while until the next screen appears, select "Reboot System Now" to reboot the phone, and press the power button to confirm;

6.Wait for the phone to reboot into the system, and no longer enter the password to enter the system directly.

Hello. If you have forgotten the pattern lock, it is recommended that you try some possible patterns on your own. If you can't try, it is recommended that you go to the nearest Lenovo mobile phone customer service center, and the engineer will help you flash the phone to restore the solution;

Inquire about authorized maintenance sites on the official website.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

Dear Lenovo users, Hello.

Lenovo mobile phone A288T unlock can't be unlocked, so can the screen operation click normal?

A: If the touch screen of your Lenovo phone cannot be unlocked due to inaccurate or malfunctioning, it is recommended that you check

1.At present, whether the device has failed to touch the screen, that is, it cannot do any other operations, if so, it is recommended to send it to the repair authorized site.

2.It is recommended to restart the device to see if there is improvement.

3.Check whether the fault occurs on the device and whether it occurs on a specific screen.

4.The device often suffers from this failure and does not have a specific interface.

5.Confirm that the screen is not stained, (it is recommended to wipe the screen), confirm that there are wet hands, (it is recommended to dry your hands).

B: If your Lenovo phone cannot be unlocked due to the forgotten lock screen password, it is recommended that you go to the local repair site for the engineer to unlock it.

Lenovo Authorized Repair Site Query:

The touch screen does not work, the most important thing is that the memory is too small, are you installed live wallpaper ? Cut off the battery, unplug the memory card, restart the boot, and then immediately replace the wallpaper with the ordinary wallpaper that comes with it, and empty the memory for about 40MB (otherwise next time it will be stuck, I often come to such people in the store).

You can use the flashing wizard to clean the mobile phone pattern lock. Generally, similar to flashing software will have this function.

Hello, in order not to affect your normal use, it is recommended that you go to the nearest Lenovo mobile phone customer service center, and the engineer will help you solve it;

You can use the following link to inquire about Lenovo mobile phone service outlets.

Hello, it is recommended that you bring your ID card and proof of purchase to Lenovo mobile phone service outlets, and consult an engineer to help you solve it.

You can use the following link to inquire about Lenovo mobile phone service outlets.

Hope it helps you and have a great day!

Bright moonlight in front of the bed, bow your head and eat lunch!