Why can t vivo Y51A receive text messages?

1. Confirm whether the network signal of the mobile phone is good, if the signal is poor, you can change the network environment to try.

3. Whether the contact is encrypted, go to i Butler - Privacy Space - Communication - Privacy Information to check whether there is a text message.

4. Whether the SMS is intercepted, go to i Butler - Harassment Interception - Information Interception to check whether there is a SMS.

5. Check whether there is any third-party software with SMS receiving function installed in the mobile phone (such as Yixin), if so, please uninstall it.

6. Enter the mobile phone settings - system upgrade detection and update the system, 7. Try to change a mobile phone card.

If you do not receive an SMS or verification code, you may have the following conditions:

1. Check whether the mailbox is full, if so, please delete part of the information;

2. If you still can't receive it after deletion, it is recommended that you change your phone or card to test whether it is caused by hardware reasons;

3. Check whether it is intercepted by mobile phone blocking software;

4. Check whether the mobile phone signal is normal, and try to test whether it can be received in other locations.

If you can't receive SMS or MMS messages on your mobile phone, you can check them as follows:

1. Some SMS and MMS messages cannot be received.

1. Check whether the number blacklist is set up in the harassment information interception.

Enter the message app - "circle icon" in the upper right corner - harassment information interception - blacklist management - number blacklist, if the number is added to the blacklist, incoming calls and messages will be blocked.

2. Check whether there is any third-party butler software that intercepts SMS and MMS.

Some security management software will intelligently filter the received SMS MMS, it is recommended to uninstall the app, the list of these software is general"xx housekeeper"or"xx Security Assistant"Christen;

3. Check if it's just that you can't receive SMS and MMS messages sent by your iPhone.

If you just can't receive SMS and MMS messages sent by your Apple phone, you can receive messages sent by other mobile phones, probably because the mobile phone number has been bound to an Apple device before, and the other party sent an iMessage, not an ordinary text message. Please refer to Apple's official instructions to unbind the Zheng Xun spine number from the Apple device, and the specific steps are subject to Apple's official instructions.

4. Check whether the content of SMS MMS contains sensitive words, which makes the mobile phone unable to receive it.

Ask the other party to use a test SMS MMS message, such as sending: thank you, etc., to check whether it can be received normally, and if it can be received normally, it means that the previously sent SMS MMS message may contain sensitive words.

2. All text messages cannot be received.

1. You can try to switch the airplane mode on and off, or restart the phone to re-trigger the network and try again.

2. Third-party SMS MMS APP may have compatibility reasons, it is recommended to use the system's own SMS APP. Go to Settings > Apps & Permissions > Permissions > Permissions > Default App Settings > Info, set to Info.

3. It is recommended to put the SIM card on other mobile phones to receive SMS and MMS test. If you still can't receive SMS and MMS, it is recommended to consult the operator's customer service.

Note: Restoring all settings will not delete any ** files, only all settings of the phone will be restored, some third-party application accounts need to be re-logged in, please confirm that it does not affect the use of the software before operating. **Links: Links to web pages.

If the above methods are invalid after operation, you can enter the vivo official website vivo**app--my shouting infiltration--**customer service or vivo official website web version--slide down to the bottom --**customer service--enter manual customer service to enter the consultation and understanding.

There may be several reasons why receiving SMS messages fails:

1. It may be caused by network delay, observe whether the surrounding mobile phones have this phenomenon.

2. If the mobile phone is full and there is no failure to accept SMS, it is recommended to delete some SMS and MMS messages on the mobile phone.

3. See if you can send a text message, if the text message cannot be sent, then check whether the SMS center number is correct.

4. Mobile phone setting problems. It is recommended to back up important data and restore factory settings.

5. Caused by setting up a blacklist or information blocking.

Dear hello, I'm glad to answer for you, if your vivo phone can't receive text messages, you can try the following methods:1Check if the cell phone signal is good, if the signal is not good, it may affect the reception of text messages.

2.To check whether the SMS center number is correct, you can find the SMS settings in the mobile phone settings to check whether the SMS center number is correct. 3.

Check if your phone has enough storage space, if your phone is not enough storage it may affect the reception of text messages. 4.Check for SMS blocking software or firewall software that can block SMS receiving.

5.If none of the above works solve the problem, you can try restarting your phone or doing a factory reset, but pay attention to the backup dust or your important data. If none of the above methods can solve the problem, it is recommended that you contact vivo customer service or go to the vivo after-sales maintenance center for maintenance.