The importance of project communication, what are the main methods of project communication

Project communication management is to ensure that project information is extracted, collected, disseminated, stored and finally disposed of in a timely and correct manner, and that the information within the project team is unimpeded. The communication of information within the team is directly related to the goals, functions and organizational structure of the team, and is of great significance to the success of the project.

In today's society with rapid economic development and social progress, people's demand for material and spiritual life is also rising day by day, and the requirements for activity venues are also getting higher and higher. The building intelligent system can better meet the requirements of people's life for activity venues, so that they can live in a convenient, comfortable, efficient, safe, environmentally friendly and energy-saving environment. Therefore, intelligent buildings have been developed to a certain extent in China, and the implementation of intelligent buildings is crucial to maintain the sustainable development of intelligent buildings.

The coordinating role of communication in maintaining social relations is recognized by everyone in society. Smart building implementations are no exception.

Project communication is a function of management, is the personnel, equipment and funds and other tangible and intangible production factors, in accordance with a certain way to combine, in order to achieve a certain goal and coordinate the action of the management activity process or management function, is one of the important means to ensure the implementation of the project, but also one of the central work content of project management, in the actual work of project management has a very important significance and role, the main project communication methods include brainstorming method, Delphi method, brainstorming method and Delphi method.

The main methods of project communication are as follows:

Formal communication, informal communication.

Uplink, downlink and parallel.

One-way communication, two-way communication.

Written and verbal communication.

The main method of project communication is to express it clearly.

(1) First impressions.

At the beginning of the project, we need to subconsciously tell the client that I am an expert in this industry. Tell me what you're going to do, we'll do the rest, and we'll do it for you. Make the customer feel:

Leave the project to us, you can rest assured. At the same time, it needs to be supported by strong business capabilities: we can briefly introduce similar projects we have done in the past, and at the same time pay attention to the tone of our speech.

Once the first impression is that your business ability is not good or that there is a problem with people, then it will invisibly increase the resistance to carry out subsequent work.

2) Keep the customer informed of the progress of the project.

Regularly update the client on the progress of the project and tell the client what we have done during this time. It is often found that there is an asymmetry of information between the customer and the project team members. The customer also knows that we are working overtime every day, but they just don't see the results of our work and don't know what we're doing.

Not all of our customers are aware of our implementation and analysis processes, so it's important to keep them informed of how our work is progressing.

3) Fully listen to the customer's suggestions, and try not to directly deny the unreasonable demand.

For the needs put forward by the customer, first confirm whether it is in the project contract, and if it is not in the project contract, the relevant demand suggestions will be conveyed to the sales and other relevant personnel; If it is within the scope of the contract, first analyze the necessity with the customer, and if necessary, then analyze whether the subjective and objective factors can be satisfied; If it can't be satisfied, then break it down and tell him how far we can go.

4) Communicate customer expectations.

5) Pay attention to the choice of communication style.

A more mature form of communication is email. However, when negating the customer's suggestion, try to choose face-to-face interview or communication through **, through the cooperation of our body language or tone of voice, the customer can have a further understanding of us and appear cordial.

Especially at the beginning of the project, the client does not know the members of our project team, and it is often blunt to reject the client's suggestion by email.

Communication plays a vital role in project management. Here's how important communication is in project management:

Ensure that the project's goals and plans are understood: Good communication ensures that the project team is clear about the project's goals and plans and understands their respective roles and responsibilities. This helps ensure that everyone is on the same page, working towards a common goal.

Improve collaboration efficiency: Good communication can help team members work better together. By sharing information and ideas, team members can better coordinate their efforts, work more efficiently, and help identify potential issues and risks.

Facilitate problem solving: Problems and challenges will inevitably arise in a project, and good communication can help team members identify and resolve them quickly. With timely communication and collaboration, issues can be resolved faster and problems can be avoided before they get worse.

Promote transparency and traceability: Communication can also help ensure transparency and traceability of projects. By recording and sharing information, you can ensure that all parties involved are aware of the status and progress of the project and can better understand the basis for decision-making.

Promote project success: Finally, good communication can ensure project success. Visibility ensures that all parties involved understand the project's goals, plans, and schedule, and that by identifying and resolving issues, the team can better coordinate efforts and ensure that the project is delivered within budget and timeframe.

In conclusion, communication plays a very important role in project management, it ensures coordination and cooperation between team members, and helps identify and solve problems, thus ensuring the success of the project.

Poor communication can kill a project, and improving communication maximizes project success and minimizes risk. In addition, if a project manager is able to communicate effectively with project stakeholders using modern project management software, it means that their team will gain more project communication skills.

use8manage pmSuch project management software can help you better coordinate your team in the project management communication key. Whether it's a request for personnel application, approval, or acceptance, you can receive real-time notifications through the software and remind you of the progress and feedback of the matter.

You can also communicate clearly about project goals, responsibilities, expectations, and feedback. 8Manage PM tracks project information in real time, automatically detects project quality and risks, and gives you immediate warnings when abnormalities are found, giving you more time to remediate problems when you face them.

In addition, team members and stakeholders can initiate discussions or live chats about a task or outcome of a project within the system. Project documents and project members are all on the same system, no need for cross-platform operation, and the ins and outs are clear at a glance. This kind of targeted communication is more efficient and helpful for the smooth execution and successful delivery of the project.

Team communication is the foundation of team collaboration. In order to work together better, you have to make sure that your team communicates very efficiently.

The way the team communicates.

There are many ways and different styles of team communication, from verbal communication to written communication to tasks that cannot be achieved through communication.

The exact form of communication depends on your field of work and team structure. Here are some of the most common forms of team communication:

Verbal communication: team meetings, one-on-one interactions, cold conversations,**;

Written communication: paper documents, electronic documents, emails, group chats, tasks.

There is no saying which format is right and which is wrong, and each team can choose the appropriate form of communication according to their own team's situation. Most commonly, the leader of the team takes responsibility for choosing the right communication method for the team to help them achieve their goals.

In addition to the variety of communication methods, each team has a different communication style, some are serious meeting mode, and some are just a relaxed communication atmosphere like drinking afternoon tea together.

Just like the style of communication, there is no right or wrong team communication style. But if you're a team leader or looking to become an influential member of your team, this might be something you want to consider.

For example, think about the style of your own team and the personalities of your team members. Your team members are more introverts or extrovertsIntroverts need time to reflect and process information, while extroverts tend to think quickly and like immediate feedback. In fact, most teams have a mix of introverts and extroverts, which is something to consider when managing how your team communicates.

Project communication means that both parties negotiate and communicate on a project, and finally reach an agreement on the distribution of profits.

The so-called ditch copying is the exchange of ideas and information between people, and it is to convey information from one person to another.

Zhi personally, the process of the gradual and widespread spread of the DAO. In project management, communication management is specifically used as an area of knowledge. PMBOK also recommends that project managers spend more than 75% of their time on communication, which shows the importance of communication in the project.

The so-called project is a one-time activity temporarily organized to achieve a specific goal, the so-called project communication is the communication carried out in the project work, and the so-called project communication management is to organize and manage the communication in all project work scientifically and reasonably in order to achieve the project goal.

In PMP management, project management communication as a special chapter course has been included in the compulsory scope of PMP project management qualification. Through systematic learning, communication skills in project management can be improved.

In a real project, communication is just as important as a soft skill and a hard skill.

The DAO project communication management is to ensure the project trust.

A series of processes that are required to accommodate the reasonable collection and transmission of information, as well as the final processing required. It includes the processes necessary to ensure that project information is generated, collected, disseminated, preserved and finally configured in a timely and appropriate manner.

Effective communication makes project management more efficient.

In project practice, common communication styles in project management can be divided into the following three types:

1. Purposeful communication in management.

This includes project plans, resource allocations, purchase requisitions, change requisitions, and more.

2. Purposeful communication in terms of technology.

Including design scheme, review, test report, quality report, risk report, project problem discussion, etc.

3. Routine communication.

Including personal weekly report, project weekly report, project progress report, project performance report, etc.

Project communication management, and most importantly, ensure that the project team is clear about their tasks, resolve disputes in a timely manner, and deliver project outcomes on time. With the help of 8MSaaS PM project management system, a project management software with communication management functions, it not only breaks the project communication barrier and makes the project information transmission smoother, but also helps the project manager to achieve project delivery more easily and efficiently.

Whether in life or at work, people talk, communicate and communicate all the time. For most people, communication is a breeze, who doesn't know how to communicate! But if you work again, communication is correspondingly much more complicated.

The purpose of communication is to send a message to the other party, so that the other party can understand what we mean and accept our thoughts. So in the communication of the project. How to send a message, when to send it, and what kind of message to send are extremely important.

The communication plan in project management generally adopts the 5w1h method. 5w1h are who, when, where, what, way, how.

Who refers to all the people involved in project management

The communication plan adds project stakeholders at any time, and the stakeholders are targeted in the plan. And according to the impact of stakeholders on the project, develop corresponding communication plans.

When refers to when to communicate with stakeholders

Some stakeholders have a fixed communication time, while others have an irregular communication time, and there will be many different time expressions, such as gravel, irregular, every Monday, etc.

Where is where to communicate with stakeholders

Most of the communication with the project members is not particularly limited by location, in the office area and conference room. If you want to communicate with the leaders, you must consider the location, not too casual, so the communication with the leaders is in the leader's office or conference room.

What refers to the content of the communication

It is important to note that the content of communication with leaders and communication with each other needs to be fully considered before confirmation.

Way means communication channel

Different stakeholders will have different communication channels, but formal communication for project management must be through email and formal documents. It is best to communicate face-to-face when communicating, so that the most efficient people can achieve the best communication effect. If there are some relaxed or casual words, you can send them through a timely tool such as ** or msn.

How refers to how to communicate

According to the stakeholders'The position and main work content, combined with the understanding of the personality of the stakeholder, find the most suitable communication style.

The purpose of developing a communication plan is to communicate better, to better understand our ideas, and finally to reach an agreement between the two parties. Feedback is also very important in communication.

In addition, we must pay attention to maintaining a good communication atmosphere in the communication of project management, so that the project management team always maintains a stable, positive and distributed environment, and do not bring negative emotions such as resentment and anger to the communication at any time. Especially in the feedback, we only have positive guiding feedback and constructive feedback to be good, and the other party is doing well, and we need positive support and encouragement; And if the other party does something inappropriate, you can't directly criticize it, but you should put forward constructive suggestions tactfully, so that the other party can refer to and improve the work.