Didi collapsed, what the hell is going on?

To put it simply,Didi collapsed, mainly because there were too many people going out to play on holidays and holidays, and the number of people who took the taxi skyrocketed, so Didi couldn't get a car, and the server crashed in the case of a large number of congestion, and many people's Didi showed that the network was loading abnormally, which is the manifestation of the system crash.

Next, in order to give you a more detailed understanding of this incident, we will explain it from a more specific perspective. <>

1. Incident combing According to the network ** report, a large number of netizens reported on Weibo that their Didi Chuxing app was down, and the page basically displayed the words "click to try again" with abnormal loading. Netizens have said that they are not the only ones, and everyone has suffered the Didi app downtime.

Didi said that because of the peak travel during the National Day, Didi's success rate of taking a taxi on the day was less than 60%, which shows the popularity of the number of people going out to play during the holiday. Didi plans to increase driver subsidies to solve the problem of difficulty in taking a taxi and improve the success rate of taking a taxi. <>

Second, this long holiday has been waiting too long This year's National Day holiday can be said to have been waiting for too long, because of the epidemic, everyone could only stay at home. Going out to play has become a luxury, and now that the epidemic is well controlled, a ** holiday has been ushered in in this case, which is a pretty good way for everyone to decompress.

This holiday is too long for all of us, and we are ready to go out with friends, girlfriends, and family to have a good time, and the long-suppressed emotions need to be released, and this long vacation is just a good opportunity to relax yourself.

Not only is it difficult to take a taxi in Didi, but the highway is also congested, and everyone's enthusiasm for travel is unprecedentedly high. You can only see the outside world through your friends' circle of friends.

The specific reason is that on September 30, some netizens reported on Weibo that their Didi Chuxing app was down, and the page displayed "The network loads abnormally, click to try again". In this regard, Didi customer service said that it has been stepping up repairs. After restoration, Didi responded:

Everyone's blocked, the technical glitch has been fixed.

It's because there are too many people taking taxis, and Didi's server can't accept so many access needs, so it crashes, but as long as the demand drops, the server can run normally.

In the face of the National Day holiday, people's travel demand has grown exponentially, and some people who can't do a car will choose to take a taxi.

At the beginning of Double 11, the number of trading orders may be hundreds of millions, and many people dare not think about the loss of a failure at this moment. Therefore, the system crash is not only easy to cause ridicule by users, but also has an impact on the brand reputation, and these losses are more heart-wrenching than the loss of money. However, these are unique situations that no one can predict if it were just a simple technical failure, but a stable system needs to be constantly maintained and updated.

In fact, I think the Didi system provides great convenience for all of us, but his system collapsed, which I think is very suspicious. And I think it's incredible, because he brings a lot of convenience, so it's hard for us to accept a momentary collapse.

I was disappointed. For such a large company, since such a thing has happened, the network technology has to be strengthened, and I am very disappointed.

It can only be said that too many people use this system together, which will cause the system to collapse unbearable. I think in this case, the system needs to be upgraded.

Recently, at 9 a.m. on February 25, the topic of "Didi collapsed" ranked second on the hot search list, and many netizens said: "It turns out that I am not the only one. Through the feedback of netizens, we found that the Didi taxi software could not take a taxi, the itinerary could not be seen, the order could not be canceled, the fee could not be deducted, and the navigation could not be navigated.

Netizens reflected, "The taxi driver can't see the order this morning, and I can't cancel the order myself", "I'm still worried about why last night's order hasn't been paid yet." I didn't expect it to collapse" "I couldn't call a taxi for half a day today, and I called it for a long time, and the driver didn't come back, saying that I didn't see the order." In this regard, some netizens complained, "At this point in the collapse, the workers are late" and "Don't you have an emergency plan?"

It's been so long", "I look like I'm lying to someone when I ask for leave". On Weibo, netizens in Beijing, Shanghai, Shenzhen, Wuhan, Chongqing, Shenyang, Tianjin, Hefei, Nanjing, Chengdu, Xi'an and other places have reported that "Didi has collapsed". <

At around 11 a.m. on the 25th, Didi's response system crashed. "Due to the system abnormality, some order services could not be used normally this morning, and they have now returned to normal. We apologize for any inconvenience this may cause to our passengers and drivers.

The reputation value of the driver's master will not be affected by the abnormal order, and the passenger has paid for the order, and the difference will be refunded uniformly. ”<

Didi Chuxing is currently the most widely used taxi-hailing software, and in terms of proportion, Didi can be described as a "monopoly" in the online car-hailing industry. Therefore, once Didi has a situation, it means that the vast majority of users in the online car-hailing market will fall into great anxiety, which is similar to the sudden failure of WeChat Moments to refresh and the failure of Alipay's payment function, which will directly affect people's normal lives. If Didi collapses like today, or if it plays tricks such as disguised price increases, consumers will be absolutely vulnerable, and it will be difficult for related competing products to eat Didi's share.

Didi's official reply was: Due to an abnormality in the system. Many people reported that Didi could not take a taxi, and the posted itinerary could not be seen. The driver can't open the order and can't end the trip. But it has now returned to normal.

It may be that there is a problem with the technical control, after all, neither the passenger nor the owner can see the information, and it is most likely a problem with the background technology of the Didi platform.

Because the DiDi app is being upgraded, and the number of visitors is too large, the limit of the number of visits is exceeded, which causes the background server to crash, so that the entire app cannot be used.

Due to the collapse of the system due to technical failures, many people could not get a car and the driver could not receive the order, so that Didi ranked second in the hot search, and now the system has returned to normal, and the relevant functions can be used.

Because this period is close to the beginning of school, many students and those who go to work have returned to their own places, so the use of cars is very frequent, which leads to too many people taking taxis, and finally the system crashes.

It was because of the system abnormality in Didi's background that Didi collapsed, and now it has returned to normal.

It was reported that due to the system abnormality, some order services could not be used normally, and they have now returned to normal.

After the relevant information about Didi's collapse appeared on the hot search list, it can be said that it has attracted the attention of many netizens, and now Didi has completely replaced taxis, and Didi has also become a means of transportation for many people to travel, and the vast majority of people will choose Didi when they travel, I think Didi has also become an indispensable part of our daily life, at the beginning of Didi because of some negative news, many people felt that Didi might be about to come to the end, but because Didi made relevant rectifications, So there are still a lot of people who support Didi as always, and I think the reason why Didi is so popular now is mainly because of easy operation, good service attitude, cheap, safe and secure, etc., so more are more willing to choose Didi.

1. Easy to use

I think a large part of the reason why Didi is so popular is because Didi is very convenient to use, and now it is the information age, so the development of Didi conforms to this era, we can call a car as long as we simply operate it on our mobile phones, and it will be very convenient for people who need to go out. And if we choose Didi, we can call a car as long as we are at home, and it will be too late to go out when the car arrives, so Didi will be relatively more convenient.

2. Good service attitude

Presumably, anyone who has ever done a taxi will have such an experience, that is, the service attitude of the taxi driver is really very bad, sometimes he will not help to mention the luggage, and sometimes some taxi drivers will ask for a sky-high price, compared to Didi's service attitude is much better, and ** is also transparent, so this is also a very important reason why many people will choose Didi.

3. Cheap

Didi's ** will be relatively cheaper and more affordable, and often the platform will also introduce some preferential activities, although the amount is not very large, but I think this kind of marketing method is still very popular.

4. Safety guarantee

Didi has also had a similar safety accident before, that blow to Didi can be said to be very big, after that incident, Didi has made great adjustments to both the driver and its own safety system, which can be said to ensure the safety of passengers to the greatest extent, so this is also the reason why Didi will be so popular, I think in fact, the most important thing to choose Didi is convenience, safety and service, Didi happens to do a good job in these aspects, so it will be so popular with the public.

Because Didi taxi is cheaper than traditional taxis, and there are occasionally many discounts online. Although Didi has frequent accidents, it can't resist the discount on **.

The first point is convenience, the second point is comfort, and the third point is affordability, online car-hailing is not only convenient and fast, but also very affordable, and has a significant improvement in the overall service quality and level.

Because after a series of rectifications, Didi's service attitude has become better, and the use of Didi in daily life is very convenient, and it is also very cheap, so Didi is now more popular.

This is because Didi provides a lot of convenience and convenience for people's travel nowadays. And you can book a ride online, which saves more time on travel.

Netizens discussed that Didi collapsed, and I think Didi is more popular now because Didi really facilitates people's lives, and it is the most convenient platform for the entire online car-hailing service.

Many netizens said that they have been calling a car for a long time, but the system has been showing errors, and there are many that are showing that they are loading abnormally and cannot be used. After hearing the news, the official responded to the people, and the official claimed that they knew that everyone was in the mood of returning to their hearts, and the current system had been repaired, which was a technical failure, and everyone could travel safely.

This incident was claimed by many netizens as the most difficult day to get a taxi in 2020。Because the National Day is approaching, many people want to go home and travel with their families for the holiday, and at this time, many people want to take a taxi, and it is normal for Didi Chuxing to have abnormal networks. Because there are too many people using it, it can't be loaded.

On October 7th, it is the last day for students to return to school or from home to their workplaces, and this day is also the day with the most calls from Didi, and it is likely to be the most difficult day to get a taxi. In many cases, if there are too many people using the network or software, it will cause the network to crash, so that people cannot click on the web page.

On September 29, Didi's company also announced that it would give drivers a bonus of 100 million yuan to encourage drivers to take more orders during the National Day, so that Didi can better cover people's lives. You don't have to worry about taking a taxi, and you can travel better. Now that Didi Taxi has returned to its state, we can continue to use this ride-hailing software.

For the problem of technical failure, the official also issued a bonus of 100 million yuan to the driver to encourage the driver to take orders during the National Day. Nowadays, most of them use online car-hailing to reach their destinations, but there are relatively few drivers engaged in online car-hailing.

If the Didi system fails, the official will generally only respond to technical failures or network fluctuations, but there are more people who use Didi when the Didi system crashes, so it should be a system overload problem.

Didi Chuxing's official response on Weibo: I fully feel everyone's mood of returning to our hearts, 2020 The most difficult taxi day has added to everyone's blockage, the technical fault has been fixed, and everyone can "hit" Didi.

Since the 30th is the day before the holiday, the peak of passenger flow has already occurred from noon. The demand for taxis is very high. However, many netizens reported that "it is difficult to call a car", and many netizens reported that the page "collapsed" in the afternoon.

That's not necessarily. Sometimes it is a loss. It's nothing.

To put it simply, because it was around the National Day holiday, everyone's enthusiasm for travel at this time was unprecedentedly high, so there were too many orders, and the Didi server could not be served, resulting in the collapse of the Didi server.

1. Incident combing, Didi server downSeptember 30 is the day before the National Day holiday, because it is about to be a holiday, busy with work on weekdays, overtime to bald staff and social animals are excited, although it has not yet reached the official holiday, but everyone's enthusiasm for travel has been formed. Therefore, it was difficult to take a taxi on the same day.

It is said that when he was in the number, Didi's official Weibo posted a notice that the day may be the most difficult day to take a taxi.

Second, Didi and other businesses subsidize 100 million yuan to drivers to encourage drivers to take orders during the traditional festival, whether it is going out to play or going home to visit relatives, everyone wants to "race against time" to hurry, but drivers also want to reunite with their families as soon as possible, and the number of drivers who take orders will definitely decrease, so the difficulty of taking a taxi will increase.

In the face of this situation, Didi United, Kuaixin Taxi, and Hua Xiaozhu subsidized drivers with 100 million yuan to encourage drivers to take more orders.

3. Netizens' response to this incident Regarding this incident, many netizens said, "Didi is too difficult to hug you" and "Hold on!" Come on! Some netizens also said, "Didi doesn't need to, I've come 11 ways", and what's even more interesting is that some netizens said to Didi:

Send a coupon and I'll treat it as if I didn't have it"!