Why is the Lenovo S820 super camera always unresponsive ah 10

Dear Lenovo users, hello!

We apologize for the inconvenience.

The program is unresponsive and stops running, this is the way the Android system is designed to avoid the crash of the whole system when the program reflects slowly or the program is abnormal, and it is normal to appear once in a while.

If it occurs frequently, it may be due to the abnormal data of the super album software program, it is recommended that you try to find this software under the "System Settings--Application--Already**" of your phone, and click to enter "Clear Data" and observe and use.

At the same time, it may also be caused by the conflict and interference of some third-party software, and the system is unstable, so it is recommended that you try to uninstall the recently installed suspicious software, or back up the important data of the body (contacts, text messages, etc.), and then restore the factory settings of the phone to see if it can be improved.

If it cannot be effectively solved, it is abnormal, and the program frequently stops running without response, and the system cannot be used normally.

We recommend that you take the time to go to your local Lenovo after-sales service center and have an engineer help you restore the system to use, which may be caused by corrupted system files (especially if you have previously had root access or flashed third-party firmware). You can log on to the official website for the specific address.

Hello, in response to your question, it is recommended that you go to Super Camera - Other Settings - About - Camera Update, update the camera version, if the front camera still cannot be used normally after the update, it is recommended that you back up important data in your phone, restore your phone to factory settings, or contact a nearby Lenovo mobile phone after-sales service outlet for testing.

Hello: Your camera and album are unresponsive, you can try to delete your camera and album, click the menu button in your phone - long press the icon of the album - a small red cross appears - click the red cross to uninstall the updated version and see if you can enter the current interface. Or you can restart your phone and see if you can get into the interface.

You can try it first.

Sorry for the inconvenience, if your phone S820 clicks on the camera and album does not respond, it is recommended that you:

1.Restart your phone to try;

2: Backup data factory reset attempt;

3.If it still doesn't work, it is recommended that you contact the local after-sales maintenance site to help you solve the problem by flashing the machine.

Official website authorized maintenance site inquiry:

Restart your phone, and if it doesn't work, restore it to factory settings.

Dear Lenovo users, hello!

Or Lenovo Service-Service Network for inquiry. The site is generally open from 9:00 a.m. to 6:00 p.m

00, normal work on weekends, various places will be adjusted according to the actual operation situation, it is recommended that you can call the site first to consult. We hope you find the above content and suggestions helpful.

Sorry for the inconvenience!

1.It is recommended that you restart your phone and observe the attempt;

2.You can use Lenovo Service (Lenovo Service) - Testing Center to detect camera-related functions, if you detect abnormalities, you can consider sending them for repair;

4.If the problem persists, please go to System Settings --- Apps--- find the Camera app and clear the data to see if it is feasible.

5.If clearing data is invalid, we recommend that you back up your data and perform a factory reset operation to rule out system abnormalities.

If the above operations cannot be solved, it is recommended that you go to the Lenovo maintenance site for inspection and repair in time, and it cannot be ruled out that it is caused by camera hardware failure or poor contact.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.

Hello, you will back up the internal data of the mobile phone, try to restore the factory settings again, if the problem still exists, you can take it to the Lenovo service station for system recovery operation, you can consult with the service station engineer for related matters.

Mobile phone service station inquiry:

Are you rooted? If it's rooted,Then change to a stable version.,If there's no RO vomiting.,It's a one-click cleanup.,The camera process is closed.,If it's not good.,That's a hardware problem.。

You can go to the camera --- settings--- other settings--- camera sound, and select "On", as shown below

At the same time, go to the system settings--- the scene mode, set it to "Standard", and adjust the volume to the maximum to turn on the sound of taking pictures.

Hello, you can enter the Super Camera, Settings, and take pictures sound selection on it;

Hope it helps.

This is a mandatory sound,The mobile phones of the official system have a sound to take pictures,Mainly to protect the privacy of others,It is recommended that you flash the phone to change the system。

If it still doesn't work, it may be the reason for the phone itself, then you can only find a professional repairer for the phone.

We apologize for any inconvenience this may cause and affect your use.

If there is an abnormality in the camera interface of your device, it is recommended that you try by restarting your phone first.

If the restart does not work, we recommend that you go to System Settings --- Apps--- All to clear the data of the camera to rule out whether it is caused by abnormal camera applications.

If clearing the data in the camera app is invalid, we recommend that you back up the data and try to restore the factory settings to rule out whether it is caused by a system abnormality.

If the factory reset is still invalid, you need to go to the Lenovo maintenance site in time for testing and maintenance, which is generally caused by the underlying fault of the system, which can be solved by flashing the phone.

Lenovo authorized repair site inquiry.

Dear Lenovo users, hello!