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How to say, it's just a shelf, and if you don't want it, you can give it away, but if you really want to return it, tell you how to do it, I have handled it once before Sauce Purple Drop: After shopping on the No. 1 store, you can return the goods within 7 days from you receive them, and you can exchange them within 8 to 15 days. Of course, this is conditional.
I'll find you the return and exchange principle of their No. 1 store, you can take a closer look. If the product has no quality problems and meets the following conditions, the customer can apply for a return within 2 days from the receipt of the goods: the outer packaging of the goods is intact and undamaged, the goods and their standard accessories, gifts (such as gifts at the time of purchase), manuals, warranty certificates and invoices are complete (if the goods applied for return are one of the complete sets of goods such as gift boxes, gift bags, etc., the whole set of goods needs to be returned) can be returned without affecting the second sale, and the handling fee is 10% of the price of the goods. The customer is responsible for the shipping fee.
To put it simply, your situation is the same as mine, it should be possible to handle it within two days, if there are any other return and exchange questions, it is recommended that you go to their customer service page to see, this is the address.
It's over, remember to give it to me, hahaha
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As long as the goods are not damaged, they can be returned.
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If you are not satisfied with the purchase at store No. 1, you can return or exchange it:
The return request process is as follows:
The store provides you with the service of applying for returns and exchanges online, and you can log in and enter"My No. 1 store – my orders"Click"Apply for a return or exchange"Complete the return and exchange application by yourself.
2. Enter the self-service return page and select the goods that need to be returned or exchanged.
3. Fill in the problem description information of the returned goods, if there is ** to upload, please click"Select **"to upload; And select the processing method, return method, refund method and submit.
4. The submission is successful.
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Returns can be processed without affecting the second **.
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The store promises that due to quality problems, the product can be returned within 7 days from the date of sale (subject to the actual date of receipt), and the product can be exchanged within 15 days, and the customer can log in"My No. 1 store – my orders"Click"Apply for a return or exchange"Complete the return and exchange application by yourself.
a.Non-human quality problems stipulated in the national "Three Guarantees" regulations; (See attachment for "Three Guarantees").
b.Tested and confirmed by the manufacturer's designated or special after-sales service center, and a test report is issued (if the after-sales service center cannot provide a test report, a commodity test or fault sheet is required);
c.The outer packaging of the product is intact and undamaged, and the product and its standard accessories, gifts (if there are gifts at the time of purchase), instructions, warranty certificates and invoices are complete.
d.If there is a quality problem in some of the goods in the set (including gifts), the set of goods must be provided when returning and exchanging the goods.
2. Freight description:
Returned goods due to quality problems within 7 days from the date of receipt by the customer; Within 15 days, the shipping cost incurred in sending the goods back by courier due to quality problems will be refunded to the account of the customer's No. 1 store (the insured price and the cost of the same day will not be covered).
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Return and exchange process:
1. Log in and enter"Shop No. 1 — Order"Click"Apply for a return or exchange"Complete the return and exchange application by yourself.
2. Enter the self-service return page and select the goods you need to return or exchange.
3. Fill in the problem description information of the returned goods, if there is ** need to be uploaded, please click"Select **"to upload; And choose the world to choose the processing method, return method, refund method and submit.
4. The information displayed when the submission is successful is as follows:
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In principle, the No. 1 store stipulates that if there is a software upgrade that does not belong to the national three guarantees of law and regulations, Daxun only needs to be sent to the relevant manufacturers for upgrading the base imitation belt level, which is not within the scope of return. It depends on your specific reason.
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It depends on the reason for the return.
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If there is a problem, it will be replaced within 15 days.
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1) Shop No. 1 provides you with the service of applying for return and exchange online, log in and enter"My No. 1 store – my orders"Click"Apply for a return or exchange"Complete the return and exchange application by yourself.
2) Enter the self-service return page, select the product you need to return and exchange3) Fill in the problem description information of the returned product, if there is ** to upload, please click"Select **"to upload; And select your processing method, return method, refund method and submit.
4. The information displayed when the submission is successful is as follows:
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