HUAWEI P7 CAN T BE CHARGED, THE BATTERY IS NOT BROKEN, IT WON T TURN ON, AND THE SAME SCREEN APPEARS

The non-response of mobile phone charging is mainly caused by not using a standard charger, the mobile phone has not been used for a long time or the charger is faulty, please follow the following methods:

1. If you do not use Huawei's standard charger, different brands of chargers may have different charging specifications and fast charging principles, and may be slow to charge or unable to charge.

2. If your mobile phone has not been used for a long time, or if it is not charged in time after the low battery is turned off, the battery will be overdischarged, resulting in no response to charging. It is recommended that you connect the charger and charge it for more than 30 minutes to see if the phone responds.

3. Replace another Huawei standard charger to try to check whether it is a charger problem, if the charging is normal, it may be a charger failure, it is recommended that you buy a standard charger from Huawei** for charging.

If the charging still persists, your phone may be faulty, so back up your important data and bring your phone invoice to the Huawei Customer Service Center for verification.

Chargers of different specifications differ in their presentation as follows:

1. Use an ordinary charger (5V2A) to charge, a "lightning" icon will be displayed in the battery in the status bar, and the charging animation on the lock screen will only have a ring, and it will prompt "charging", as shown in the left figure below.

2. Use the fast charging charger (9V2A) to charge, and a double lightning bolt (one large and one small) icon will be displayed in the battery in the status bar, and there will be a fast charging animation on the lock screen, and it will prompt "fast charging", as shown in the figure below.

3. Use the super fast charger to charge, a double lightning icon is displayed in the battery in the status bar, and there is a direct charging animation on the lock screen (the energy circle is larger than the 9V2A charger), and it prompts "super fast charging", as shown in the right figure below.

We recommend that you try the following:

1.Shutdown charging test;

2.Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress, debris caused by poor contact between the charging interface of the mobile phone and the charger, if this situation is recommended to be repaired as soon as possible;

3.Replace the charging position to eliminate the charging problem caused by intermittent contact with the socket;

4.If the conditions allow, replace the original charger for testing, or send it for repair and testing;

5.When the phone is turned on and charged, if the mobile phone is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling;

6.Back up your phone's data (book, SMS, etc.) and factory reset your phone (go to phone settings - reset - factory reset).

If there is still a problem, it is recommended to go to the local customer service center for inspection and repair.

Confirm whether you are using the standard charger, if so, please open the battery settings in your phone, check whether the charging status is AC or DC, if it is DC, please replug the data cable and charger. Otherwise, please replace a charger to see if there is a problem with the charger. You can also try to refresh the system version, and if not, go to Huawei after-sales outlets for consultation.

Dear, please follow the following steps to confirm 1) First, see whether the charging plug board is good or whether the charger is plugged in place; 2) Confirm whether to use the standard charger, if so, please replace a charger to see if there is a charger problem; 3) Whether it's because the phone is too hot: Huawei's unique thermal protection and filial piety optimization design, when the temperature of the mobile phone is high, taking into account the user's hand comfort, it will limit the charging current, you can turn off the phone's applications such as **, games, etc., or turn it off, when the temperature drops, the charging will resume again.

My P7 is in the same situation as you, I'm so depressed, how can I do it.

If the mobile phone cannot be charged, you can check whether the charger of the mobile phone is connected normally, or unplug the charger again for charging, and finally replace the charger for charging.

This is a charging abnormality, you can confirm it by following the steps below:

1) First of all, see whether the charging plug board is ready or whether the charger is plugged in place;

2) Confirm whether to use the standard charger, if so, please replace a charging alarm to see if there is a charger problem;

3) Yes. No because the phone is too hot: Huawei mobile phone's unique thermal protection optimization design, when the temperature of the mobile phone is high, considering the comfort of using the imitation bend, it will limit the charging current, you can turn off the phone's applications such as **, games, etc., or.

Shut down, and when the temperature drops, charging resumes again.

Please use the standard charging to charge the mobile phone, if the mobile phone is connected to the standard charger and there is no response, the status bar and lock screen interface do not show charging, and the mobile phone indicator does not light up, you can try to clean the mobile phone and the charger data cable interface, replace the charger that can charge other mobile phones normally, and try to charge.

If the mobile phone has not been used for a long time, or the mobile phone has not been charged in time after the low battery is turned off, it may be that the battery is overdischarged, and it is recommended to connect the charger to charge for more than 30 minutes to see if the mobile phone responds.

If the charger can be charged properly after replacing it, the charger and data cable may be faulty, so we recommend that you bring the purchase receipt of the charger and data cable to the Huawei Customer Service Center for repair.

If your phone persists after performing the above steps, you are advised to bring your phone and purchase receipt to a Huawei Customer Service Center for maintenance.