If you accidentally break something in the mall, how should you deal with it rationally?

In accordance with the provisions of law, where the property of others is damaged, it shall be restored to its original state or compensated at a discounted price.

If the victim (i.e., the supermarket) is also at fault for the occurrence of the damage, the civil liability of the infringer may be reduced.

If the supermarket intentionally or grossly negligently places fragile goods in places where customers frequently scratch them, or fails to make safety warning signs, the liability of the parents of the children can of course be reduced, and even if the children are injured as a result, the supermarket should also be liable for compensation.

I went to the mall to try on clothes and accidentally hung a hole. A short-sleeved almost 700, I consciously told the clerk that I broke it, and then I wore a skirt just to cover it, and I didn't see it twice after wearing it, and now I think I'm so stupid.

Today, after work, I went to the 85 degrees C cake shop to buy egg yolk crisp to eat, holding the tongs and plates, and when I was ready to take the egg yolk cake, I was too excited to pull out the whole plate, and accidentally broke all the egg yolk cakes, and 19 of them were discounted for 150 yuan, and then I carried 19 egg yolk cakes while walking and thinking about how to finish eating them......

I went to a relatively large, high-end shopping mall, and when I visited a professional makeup counter, I accidentally broke a 50ml trial pack when I chose the foundation, and finally bought the same foundation liquid as the trial pack under the pressure of the shopping guide. (When paying the money, the shopping guide is extremely distrustful of people, and follows the customer closely, because there are a lot of people at the cashier, and he is taken by the teller to change the cashier several times in the middle, which makes the customer feel extremely disrespected in his heart.) ）

If it is a valuable thing, you can negotiate with the customer, tell the customer the value of these things, the tone can not be too heavy, this will affect the business, if the customer has a tough attitude, then even if they are unlucky, or find the best to deal with, but it is best not to, the value is not more than 10,000 or thousands of There is no need to do that, you can tell the customer, then you must come to us often to consume. In this way, you can show your generosity and save face from an old customer.

This just happened to me. Broken the trial pack. To tell the truth, I felt super uncomfortable, and at first I was asked to compensate at half price, but I didn't agree, and I always persuaded with good words, and then the cabinet sister said that it was to call 110.

Then I said, you fight, I'll wait. In the end, the police uncle was super nice, and the cabinet sister was asked by the police uncle after seeing the police uncle, and she couldn't understand what to say. It's super cool!

It turned out that the half price was more than 80 yuan, and then the police uncle finalized 40 yuan in one bite. If you meet the counter sister, she threatens to call 110. Don't panic, it's a trivial matter, not to mention that public law enforcement is always from the perspective of justice.

Believe the police uncle.

The first is whether the position of your goods is blocking the normal walking passage or is unstable, whether the side passage of the goods can pass through 2-3 people at the same time, and whether there are personnel or monitors that can prove that it is the customer who is damaged! If the above is true, then the customer has the obligation to compensate!

Just had an experience with a friend today. Don't talk so much about the cabinet sister, find the manager. Find the manager of the mall.

Neither the original price nor the 9% discount is possible. What I strive for here is the discount rate of the trial product discount, and the validity period of the general trial product is six months. Because it has been opened for two months, it still needs to be discounted by four-sixths, that is, the discount.

A foundation of 400 needs to be converted to 205. No matter how much you lose, I know that everyone is very uncomfortable. I don't know how to comfort my friends about this, so I can only persuade you with empathy here, don't be sad because of this, and keep thinking about how many good things you can buy with this money.

You're only going to get worse.

Sephora in Milan in August broke a bottle of 320+ euro cream, I didn't mean to, I reached for the bottle next to it and accidentally touched it, a little big, a little heavy....My first reaction was over....Then the cabinet sister came over...I opened a new bottle and said, I'll give it to you, then rubbed it on my hand, and told me that this is not for me, and then recommended me to look at some other things....I was very embarrassed and told her that I was sorry, and she said that it was okay for us to clean it up, and then until I bought my things and left Sephora, the counter lady told me that Arriverderci had fallen to the ground.

Today is also unlucky to encounter such a thing, shopping mac is really not to see the eyeshadow box, when the side was rubbed off the ground, the salesman immediately came over, opened it and said that it was broken, the four-color eyeshadow has an upper part and the lower half separated, and then the person said to ask for compensation, I said it was really not intentional, asked the relevant regulations and laws of the store, and then she showed me, and said to have a sense of social responsibility (I didn't say not to pay for it, do you want to buckle me such a big hat, Any person's unintentional negligence is asked to pay money to buy something they don't need, of course, there will be resistance) finally bought the most ** eyeshadow trial that was broken by himself and placed on the table at half price.

When I was in elementary school, I went to the store opposite the elementary school with a classmate, and there was a small glass toy, and the classmate was very interested in picking it up and looking at it, because it was a whole box, and when I pulled out one, I didn't hold it and fell. Then the store began to scold me for being careless and telling me to pay for it. Later, I learned that the classmate was the niece of the storekeeper.

This depends on the value of the thing, if it is a small item, then smile and say to the guest, small things. Then the customer will be sorry, maybe say compensation or something, then it's better You can say that you can compensate at the retail price.

What to do if you accidentally damage an item in the supermarket:

If the damaged goods cannot be restored to their original condition, the consumer should compensate according to the market price of the goods; If it can be repaired, the consumer shall be compensated for the cost of repair. There are no clear regulations on how to deal with such disputes, but it stands to reason that the damage should be compensated by the person who damaged it. It is normal for the consumer to damage the merchant's goods, and the merchant to ask for compensation, because after all, it has caused losses to the merchant.

However, specific problems still need to be dealt with in a concrete way, and we cannot generalize. For example, some supermarkets also have humanized operations: citizens smash a bottle of canned food when shopping, and the supermarket tally clerk apologizes to the customer in turn

We don't put our items in a thoughtful way, which is causing you trouble. ”

The premise of the supermarket is that on the assumption that the customer is not careful, in order to achieve the high standard of customer satisfaction and the company's image, and strive for the customer's understanding and satisfaction as the maximum principle, the company's interests at the cost of a slight loss. Generally, no compensation is required for repairable damaged goods. Damaged goods can be returned to the ** merchant (the cooperation agreement contains the damage return rate) without compensation.

** Relatively low damaged goods, can not be compensated, ** relatively high damaged goods, can be negotiated with the customer at cost price compensation, damaged goods also have use value, low price to the damaged goods party customers.

According to your description, there are two main types of situations. One is that the supermarket personnel damaged the items in the supermarket. The second is that the customer is in the supermarket and accidentally damages the item.

Working in supermarkets is generally hard, especially in relatively large supermarket chains, and the amount is particularly large. It needs to be updated in a timely manner and the goods are placed. In addition, it does not interfere with normal business and customer selection.

Therefore, the workload of supermarket salespeople will be relatively large and relatively new. If the supermarket staff accidentally damaged the supermarket items due to a mistake in their work. Relevant rules and regulations will be followed.

In general, compensation will be made according to the price, and there may be penalties or written inspections. If you are a customer, you will generally bear less damage if you accidentally damage the items in the supermarket. Under normal circumstances, as long as the attitude is sincere, it is possible that a simple apology can be waived from compensation.

After all, the customer is God, so don't worry too much.

This is your own fault, since it is damaged, then just buy it at the price, take it home after paying, use it if you can, and lose it if you can't.

If you accidentally damage an item in the supermarket, someone on the spot will ask you to compensate for the item, and the two of you will negotiate with each other. , definitely to compensate the supermarket.

There is no good solution to this, this depends on what the attitude of the supermarket is, if the item is not very valuable, it is recommended to buy it yourself, if it is very valuable, it is recommended to negotiate compensation.

You can find the person in charge of the supermarket to see how much the damaged item ** is, and compensate the item according to the price.

Unless you can't afford to pay, you have to ask the supermarket manager if you can give a partial reduction, of course, you have to be sincere, after all, you are at fault first.

Have the courage to bear it, and you can compensate according to the price.

If you accidentally damage an item that you didn't pay for while visiting the supermarket, it is recommended that you find a staff member. Clean up the site first, and then compensate according to the price.

If the damaged item is found in the supermarket, you can compensate according to the price, because since you are damaged, you can't sell it, you can also buy it, so that it will be solved. It is only natural that the damaged items should be compensated.

This is also to be compensated according to the price.

Because you accidentally caused the damage to the item, then the supermarket will definitely ask you for the cost compensation.

As an adult, you have to take responsibility for your actions. Therefore, we should take the initiative to take this responsibility.

If you accidentally damage the item in the supermarket, you can report it to the supermarket management in time, and then compensate according to **, if it does not affect the use of the thing, you can choose to buy the item directly.

If you accidentally damage the item in the supermarket, you should take the initiative to bear it, and the fan can first find the salesperson or go to the cashier to find the cashier and tell them what the damaged thing is? Then it is enough to compensate according to the price.

If you accidentally damage the item in the supermarket, first contact the corresponding salesperson in the supermarket, ask them to show you a corresponding **label, and then scan the code at the checkout counter to pay for it.

If you don't repair the damaged items in the supermarket, of course you have to compensate, find the relevant personnel of the supermarket to make a claim, and if you think you are useful, you can buy it.

Apologize and then compensate according to the price. Or simply buy the damaged item as a purchase.

** Relatively high damaged goods, can be negotiated with the customer at cost price compensation, damaged goods also have use value, low price to the damaged goods party customers.

Compensation according to the price is, accidentally damage to find the staff to explain, and then according to the ** compensation is. There's no need to worry about those.

If you accidentally damage an item at the supermarket, you either have to pay compensation or buy the item. As long as it is not intentional, the supermarket will generally not pursue other responsibilities.

If it is really accidentally damaged the item, then you will compensate according to the price, buy it, if the store deliberately let the customer into the store, accidentally touch the item, then you have to call the police, let the police solve the matter.

Just ask the staff to explain the situation and compensate, if you can't find the staff, you can directly take it to the cashier to check out and take it away.

If you accidentally damage the item in someone else's supermarket, tell the clerk as soon as possible, and then tell him, and then he will make you compensate according to this **.

Then you need to pay for it, because the things in the supermarket are clearly priced, if you accidentally damage it, you can pay him according to his label**.

If you accidentally damage the goods, you can buy it normally, after all, you have to bear the damage yourself, and let the supermarket staff pay for you.

In this case, you need to negotiate with the supermarket, and you can generally compensate or buy the damaged item.

Accidentally damaging an item at the supermarket. It is best to communicate with the merchant as soon as possible to find a solution as soon as possible, although you are a customer, no matter what, it is caused by your own carelessness, and you are the party at fault.

Usually you buy the damaged item yourself, and if it's a valuable product, you can bargain with the supermarket, but it's impossible to avoid compensation.

Here's the answer:

The customer shall be liable for compensation within the scope of the fault, because the customer is careless at fault, according to Article 6 of the Tort Liability Issue: the actor shall bear the tort liability if the actor infringes on the civil rights and interests of others due to his fault.

Legal Analysis: Compensation as Valued. Parents have the right and duty to discipline and protect their minor children. Parents are obliged to compensate for economic losses caused by minor children to the State, the collective or others.

Legal basis: Civil Code of the People's Republic of China

Article 1184: Where the property of others is infringed upon, the property losses are to be calculated in accordance with the market or other reasonable methods at the time the losses occurred.

Article 1187:After the damage has occurred, the parties may negotiate the method of payment of compensation costs. where the negotiation is inconsistent, the compensation fee shall be paid in a lump sum; If it is truly difficult to make a lump sum payment, it may be paid in installments, but the infringed party has the right to request the provision of corresponding guarantees.