What is the reason why the vivo X20 Wi Fi is not working?

Updated on technology 2024-03-29
9 answers
  1. Anonymous users2024-02-07

    It is recommended that you try the following methods:

    1. It is recommended to use a laptop or other mobile phone to connect to the router to surf the Internet, or change a routing device to try whether it can surf the Internet normally;

    2. If you use other devices and other routers, you can go on, but this router can't be connected to it, go to the phone settings - more settings - application management - ("more" in the upper right corner and select "show system processes") - find WLAN - click on storage, select clear data and cache, and then try to connect to the Internet (some models enter settings - more settings - applications - all - find WLAN);

    3. If you still can't access the Internet after clearing the WLAN data cache, you can go to the phone settings - more settings - backup and reset Restore factory settings - restore all settings and reconnect;

    4. If the route used has not set a password in advance, it can be connected normally, and your mobile phone will still display the connection status after encryption.

    But at this time, you can't access the Internet, you need to click on the forgotten network and then reconnect, at this time you will be prompted to enter the wifi password to connect.

    5. Go to i-Butler - Traffic Monitoring - Networking Management to check whether the software is prohibited from connecting to the WiFi network.

  2. Anonymous users2024-02-06

    It is recommended that you use a laptop or other mobile phone to try to surf the Internet through the router, or you can change a routing device to try to see if you can surf the Internet normally, it may be that your router settings have disabled access or network restrictions.

    If you use other devices and other routers can be on, but this router is connected and can't be on, you can enter the phone into Settings > General >> Factory Reset - Restore All Settings to try it. If you still can't access the Internet, please send it to the after-sales service center for processing.

    If you use the route without setting a password in advance, you can connect normally, after others encrypt it, your mobile phone is still showing the connection status, but at this time it is not possible to connect to the Internet, you need to click Forget the network and then connect, then you will be prompted to enter the password set by others.

  3. Anonymous users2024-02-05

    No wifi:

    1. Some mobile phones do not support Wi-Fi connected to the 5G Hz band, it is recommended to set the Wi-Fi and Personal Hotspot frequency bands to try again.

    2. Check whether the password is entered accurately, it is recommended to click when entering the password"Eye icon"to display the password and make sure that the password is correct.

    3. Please go to Settings --WLAN, click on the wifi you need to connect to, and click"Forgot Network Forgot password"reconnect.

    4. If the number of connected devices exceeds the set number, you will not be able to connect to WiFi or Personal Hotspot.

    5. If the hotspot is automatically turned off without device connection, the personal hotspot will be automatically turned off after the set time.

    6. If the router or Personal Hotspot blacklist contains the device, it will not be able to connect successfully.

    7. Compare whether it is normal for other mobile phones to connect to the same wifi, and confirm whether it is wifi or mobile phone. If it is due to Wi-Fi, restart the wireless router, send the hotspot again, and check whether the relevant restrictions are set, such as the number of connections, MAC binding, Internet time management, etc.

    8. Go to Settings - WLAN - Click on the right side of the connected wifi - Privacy, you can try to switch "Use Device MAC" or "Use Random MAC".

    9. Go to Settings - System Management - Backup & Reset - Reset Network Settings - Reset Settings, and then use it to view.

    Note: Resetting the network settings will delete and disconnect the connection and pairing records of WLAN, mobile data network, Bluetooth and other networks, it is recommended to back up the data such as wifi and password before the operation, and enter the "Cloud Service" - Device Cloud Backup - Backup Data Type - Open "System Data" - Return to the previous page - Back up now to back up some system settings data.

  4. Anonymous users2024-02-04

    Using mobile phones to access the Internet is already one of people's daily activities, many people will connect to wifi in places where there is wifi, but sometimes even if you know the password of wifi, you can't connect.

    Ways to solve the wifi connection failure of vivo phone.

    1.Confirm password: Confirm whether the password is correct, pay attention to distinguish between letter case and case, it is recommended to click the "eye icon" to enter the password when entering it.

    2.Reconnect: [Settings -Wi-LAN] Select the connected Wi-Fi, click "Forgot Network, Forgot Password" and try to reconnect.

    Restart the hotspot (router): Power off the router for 10 seconds, then power it back on again to see if it can connect normally.

    Hotspot (router) settings: If the router has set MAC connection restrictions, it will also cause inability to connect, you can check the router manual to enter the router settings interface to view, if necessary, you can check the router manual to reset the router settings and then connect to test, restoring the settings will lead to the loss of the broadband account and password saved in the router, please confirm that you remember the account number and password before operating, or consult the broadband operator service** to obtain.

    5.Compare other mobile phones: Use the comparison method to observe other mobile phones connected to the same wifi to confirm whether it is the wifi or mobile phone reason.

    6.Restore the system: Enter [Settings - More Settings - Restore Factory Settings or Backup & Reset - Restore All Settings] on your phone, and after restoring the settings, account applications, such as WeChat, need to re-verify the password to log in.

  5. Anonymous users2024-02-03

    Can't turn on wifi can't connect, yes, if that's the case, it is recommended to restore the factory settings to see if it will be, if it still will, it is recommended to take it to after-sales, this is generally a problem with the wifi module.

  6. Anonymous users2024-02-02

    The phone cannot connect to wifi can be dealt with as follows:

    1. It is recommended to click when entering the password"Eye icon"to display the password and make sure that the password is correct.

    2. Go to Settings --WLAN, click on the wifi you need to connect to, and click"Forgot Network Forgot password"reconnect.

    3. Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. At the same time, you can enter the router management interface to check whether there are special functions

    Such as the number of connections limit, MAC binding, Internet time management, etc.

    4. Go to Settings -- System Management -- Backup & Reset -- Reset Network Settings -- (When installing two cards, it will be displayed: Select the corresponding SIM card) -- Reset settings, and then use to view.

    Note: Resetting the network settings will delete and disconnect the connection and pairing records of WLAN, mobile data network, Bluetooth and other networks, it is recommended to back up the wifi and password and other data before the operation, you can enter the mobile phone cloud service - device cloud backup - backup data type - turn on system data.

    5. If there is no reset network settings menu on the mobile phone, please go to Settings - System Management - Backup and Reset - Restore all settings and follow the on-screen prompts.

    Note: Only operating "Reset All Settings" will not delete the data in the phone, but will restore all the settings in the phone, including: the wallpaper set, the unlock style, wifi, the default opening program, etc., and the third-party software logged in the phone also needs to be re-logged in.

    Cloud service--Device cloud backup--Backup data type--System data--Return--Immediate backup can back up some system settings and desktop layout; Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.

  7. Anonymous users2024-02-01

    Vivo X20 phone can't use wifi network, you can try to solve it as follows:

    It is recommended to go to i-Butler - Network Monitoring - Network Management - WLAN permission is enabled to try.

    If the mobile phone is far away from the WiFi transmitter, it will also affect the use of the WiFi network, you can try to change to other WiFi or connect to a personal hotspot network to see if this phenomenon will occur.

    It is recommended to go to the mobile phone settings - WLAN - forget the current connected wifi network, re-enter the password and try to connect again.

    If the above phenomenon still occurs, you can try to restore the WiFi router to factory settings first, reset the WiFi nickname and password to connect again.

    The specific steps to enable network permissions (take vivo Y85 as an example):

    1. Find the i Butler icon on the desktop of the mobile phone and enter the i Butler.

    2. Enter the i Butler and click on traffic monitoring.

    3. Select the network management option in the traffic monitoring interface.

    4. Go to the network management and turn on the WLAN to try.

    The steps to clear WLAN data (with vivo Y85) are as follows:

    1. Find the settings icon in the desktop of the phone and enter the settings.

    <>4. Enter the application interface and select all options.

    5. Find the WLAN clear data in all and try it.

  8. Anonymous users2024-01-31

    If you use a vivo mobile phone and the connection to WiFi is normal but you can't access the Internet, you can check it as follows:

    1. Use a laptop or other mobile phone to connect to the router to surf the Internet, or change a routing device to try whether the Internet can go online.

    2. Clear the WLAN data and cache, and then reconnect to the WiFi

    OriginOS FunTouch OS UI and above: Go to Settings - Apps & Permissions - App Management - More - Show System Processes - WLAN - Storage, and select Clear Data and Cache;

    Android 11 models: Go to Settings - System Management - Backup & Reset - Reset Network Settings - Tap Reset to reset;

    FunTouch OS is as follows: Go to Phone Settings - More Settings - Application Management - ("More" in the upper right corner and select "Show System Processes") - Find WLAN - Click Storage, select Clear Data and Cache (some models enter Settings - More Settings - Applications - All - Find WLAN);

    3. Restore all settings and see;

    OriginOS FunTouch OS (Monster) UI and above: Go to Settings - System Administration - Backup & Reset - Restore All Settings;

    FunTouch OS is as follows: Enter Settings - More Settings - Backup & Reset Factory Reset - Restore all settings, this operation will cause the logged in third-party software to need to log in again, but will not clear the **, ** and other files in the phone storage, please confirm that it does not affect the use of some third-party software before restoring all settings. To avoid data loss due to abnormal operation, it is recommended that you back up the important data of your mobile phone first.

    4. Click Forgot Network, and then re-enter the password to connect to WiFi;

    5. Go to i-Butler - Traffic Monitoring - Networking Management to check whether the software is prohibited from connecting to the WiFi network.

    6. If the above methods are not improved, you can bring your mobile phone and valid purchase voucher to the service center for testing and processing, pay attention to WeChat *** "vivo" or "vivo customer service" to inquire about the address of the service center**, it is recommended to contact before going to ensure that there is a staff reception and then go over, so as to avoid delaying the precious time to run in vain.

  9. Anonymous users2024-01-30

    vivox21 mobile phone can't connect to the wifi network, you can solve it as follows:

    1. Confirm whether the WiFi password entered is correct;

    2. Get closer to the wifi router and try to connect again;

    3. Replace another router and reconnect it to confirm whether it is a router fault or permission problem.

    Fourth, other mobile phones can be connected to the same wifi normally, you can enter the phone settings - more settings - backup and reset factory reset - restore all settings to clear all data try.

    Steps:

    1. Enter the settings on the standby desktop.

    3. Backup and reset.

    4. Select "Reset All Settings" or "Erase All Data".

    Tips: The operation of clearing all data will erase all data on the phone (except for SD card data), including installed apps, **books, logged in accounts (including finding mobile phone accounts), etc. Back up your important data on your phone before doing this.

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