KFC front desk closing process, specific

The KFC front desk closing process includes the following steps:

1.Clean tabletops and chairs.

2.Clean bins and straw boxes.

3.Clean the hall glass.

4.Clean wainscoting and partitions.

5.Clean up the children's playground.

6.Clean restrooms and sinks.

7.Organize and clean the workshop.

8.Clean the hall floor.

9.Clean the exterior furnishings and floors of the shop.

10.Check and make sure all employees have left, lock the door.

The above are the steps of the KFC front desk closing process, and the specific operation may vary slightly depending on the regulations of the region and store.

Are you male or female? Generally, men may be assigned to the kitchen or general match, and girls may be front desk or general matching. The front desk is the person who helps you prepare food and collect money when you go to KFC; The total distribution is a little more troublesome, specifically to make hamburger and chicken rolls, mix drinks and so on; The kitchen is fried, grilled, and so on.

The temperature of the kitchen and the general distribution is relatively high, and it is very busy when there are many people, and it is very relaxed when there are few people. You first go to KFC to ask them if they are recruiting, they will fill out a form for you, and after filling it out, you will generally be asked to go to the interview within 7 days, and after the interview passes, you will start to prepare materials, ID cards, health certificates, etc., and then start to learn the workstation you want to enter. That's about it.

It's okay to wear glasses. I've only been in for half a month, and I feel like it's still very hard, but everyone gets along well, like a big family.

To add, I'm always matched, and I have a big bubble on my hand today, 555555......

Customers order food (that is, you order what customers need) 3: Suggestive sales (KFC will ** a product every period of time, such as in the **New Orleans series now, at this time you can ask the customer if they need the products of the New Orleans series or**) 4: Repeat the meal (when the customer has ordered, you need to tell the customer what they ordered, and tell the customer the price and whether they need to pack) 5:

Catering, packaging products (this step is relatively simple, that is, the things that the customer wants) 6: Check the meal, cashier and change (check whether the next meal is complete, and then collect the money) 7: Present the customer (just give the prepared things to the customer OK) As long as these 7 steps are done, the front desk is basically easy to take.

1. Welcome customers.

2. Ordering.

3. Suggested selling This step is closely related to the second and fourth steps, one after another, interspersed with each other.

You can do: Sell large portions: When a customer doesn't specify a specs, it's natural to say, "Is it a big drink?" ”

Suggested missing items: The ordering content usually consists of a few basic contents, if the customer did not order one of them, please naturally and simply suggest the missing item. Suggested Sale Products: Products and toys that are being sold are very easy items to suggest sell.

Don't: Suggest a sale directly to a child: If the customer says, "That's it", and also suggests a sale, it will leave the impression that the customer is compulsive. ）

4. Confirm the content of the order.

5. Catering should not exceed 1 minute.

6. Make change and reconfirm the content of the order.

7. Thank you customers and welcome you next time.