What should I do if my mobile phone is connected to wifi and can t access the Internet

Updated on technology 2024-03-09
21 answers
  1. Anonymous users2024-02-06

    If you are using a Huawei phone.

    You can use the following methods to troubleshoot:

    1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

    1.If connected to other wifi is normal.

    1) Please do not stay away from the router;

    2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

    3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

    2.If you connect to other wifi, you can't get online.

    1) Please turn the WLAN switch back on and try to connect;

    Follow the on-screen prompts to restore. (Note: This action will delete the WLAN and Bluetooth connection records).

    2. If you are using a public network:

    1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

    2.Please check if you need to log in through a browser** to register before you can access the Internet.

    3. If individual applications are not available online:

    Enter Traffic Management and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications, and it is recommended to check all the WLAN permissions that need to be used for applications.

    If the above methods do not resolve the issue, we recommend that you back up your data.

  2. Anonymous users2024-02-05

    First, make sure your router is set up correctly.

    1. The problem of setting the IP address of the computer.

    1) When connecting to the router to surf the Internet, you need to set the IP address on the computer to be automatically obtained (dynamic IP).

    Dynamic IP address configuration of the computer.

    2) If the administrator of your network requires a fixed IP address to access the Internet, please fill in the correct IP address, subnet mask, gateway and DNS server address in the local connection.

    2. Check whether the network is normal.

    1. First of all, open PC Manager and select the toolbox in the lower right corner.

    2. Select the network repair tool.

    3. Click Fix Now.

  3. Anonymous users2024-02-04

    The mobile phone wifi connection can't access the Internet, it must be that your router network is not there, but the router's wifi is on. It doesn't work even if it's connected.

  4. Anonymous users2024-02-03

    Hello! Crooked is connected, but can't access the Internet, in this case, most of the time is your network, or the router is faulty, this needs to be professionally repaired and detected.

  5. Anonymous users2024-02-02

    The mobile phone wifi has been connected, but can not access the Internet, there must be a problem with this wifi, you can change a router.

  6. Anonymous users2024-02-01

    1.Where opportunity permits; Restart the wireless router ; See if you can solve the problem.

    2.After making sure your phone is within Wi-Fi coverage, tap "Scan" to refresh the Wi-Fi list.

    3.Connect the computer to the router through a network cable and log in to the router's management interface.

    4.In Wireless Settings - Basic Settings, the channel is between 1 11, the wireless function is turned on, and the router is restarted.

    1.The unsuccessful wireless connection may be caused by incorrect settings such as the wireless password, and the key is re-entered.

    2.Make sure that the wireless router does not have the wireless MAC address filtering function enabled; Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function.

  7. Anonymous users2024-01-31

    Then you need to see if the wifi you are connected to can't access the Internet, and secondly, see if the route you connect to has blacklisted you.

  8. Anonymous users2024-01-30

    What does it mean to be connected to the Internet but cannot access the Internet, and what is the matter with the mobile phone wifi has been connected but cannot access the Internet.

  9. Anonymous users2024-01-29

    If you are sure that the wifi has been connected, you need to see if there is a problem with the browser, either the browser is a problem or a network problem.

  10. Anonymous users2024-01-28

    Wi-Fi not available? What is the matter with the mobile phone wifi connected but not being able to access the Internet.

  11. Anonymous users2024-01-27

    Summary. Activate the fiber optic socket. Power the router back on.

    What should I do if my phone is connected to wifi but can't connect to the Internet?

    Hello, I have seen your question and am sorting out the answer, please wait a while Hello, it may be that the Wi-Fi signal is not very good, or the Wi-Fi speed is not high.

    The signal is very good.

    One phone can be connected, and the other can't.

    I'll teach you later.

    I'm a mobile phone, what computer,?

    You have to log in with a computer.

    into the router's management system.

    Without a computer, that's ......Is your broadband fiber?

    Activate the fiber optic socket. Power the router back on.

  12. Anonymous users2024-01-26

    Summary. Hello, the phone is connected to wifi, but it can't be connected to the network. First, there may be a problem with the wireless network itself, and it is recommended that you check whether the broadband is in arrears, or restart the router and try again.

    Second, it may be that the wifi password is wrong, and it is recommended that the user re-enter the password.

    What should I do if my phone is connected to wifi but can't connect to the Internet?

    Hello, I am Voice of the Heart teacher, I have seen your question, am typing for you to solve the problem, and will give you the answer within five minutes.

    Hello, the phone is connected to wifi, but it can't be connected to the network. First, there may be a problem with the wireless network itself, and it is recommended that you check whether the broadband is in arrears, or restart the router and try again.

    Second, it may be that the wifi password is wrong, and it is recommended that the user re-enter the password.

    How to reboot it.

    It is recommended that you consult broadband customer service.

    Unplug it. Right.

    What if it doesn't work after restarting.

    Consult broadband customer service.

    What is the network broadband in your home.

  13. Anonymous users2024-01-25

    See if other mobile phones can access the Internet, if you can't go on the wifi, there is a problem with wifi, etc., if you can go online, the mobile phone you use has a system failure and other problems.

  14. Anonymous users2024-01-24

    You can turn your phone off and back on.

  15. Anonymous users2024-01-23

    The steps are as follows: 1. You can't use this network after the mobile phone is connected to the wireless, first use someone else's mobile phone to try if you can access the Internet, if someone else's mobile phone can't access the Internet, you need to restart the router.

    2. If the other person's mobile phone can be connected to the network normally, then open "Settings", turn on "Airplane Mode", wait for dozens of seconds and then turn it off.

    3. If you still can't access the Internet after connecting, find the name of the connected router under the wifi page, and click "Ignore this network".

    4. Reconnect to WiFi again, change DNS to or, try, and the Internet problem can be solved.

  16. Anonymous users2024-01-22

    2.Click on the wireless settings, select the wireless name, modify the wifi name, and click Save after the modification.

    4.Advanced settings, click Device Management, open the Restart Router page, click Restart Router, and confirm the restart.

  17. Anonymous users2024-01-21

    Maybe you have used a smartphone to connect to the wifi and have a similar experience: you have entered the correct wifi password, and the mobile phone also prompts you to connect to wifi, but the network still does not work. There are many reasons for such problems, and the following will talk about how to analyze and eliminate them one by one.

    Check your router settings.

    Step 1: Open the browser of the computer connected to the current wireless router, enter part of the router in the address bar, check the bottom label of the router to know), log in to the web configuration interface of the current router, and the username and password are admin by default

    Step 2: Under the network settings of the router, first find the WAN port setting option of the router. Setting the "type" correctly here is the crux of the matter.

    There are two commonly used types: PPPoE and DHCP. Choose this according to your own situation.

    If it is a home ADSL dial-up Internet access, choose PPPoE; If there is a direct network interface available, such as cell broadband or a hotel, DHCP is chosen

    Step 3: If it is DHCP, there is no need to make other settings, and the router will automatically obtain the corresponding network settings. If you choose PPPoE, you need to fill in the correct username and password, which are provided by network service providers, such as China Telecom, and if you forget your password, you can call 10000 for manual consultation.

    Step 4: Next, check the LAN port settings of the router. The settings of different brands are actually similar, the most important thing is to turn on the DHCP function, so as to ensure that the router can assign an IP address to the device when it is connected to the LAN port or connected to WiFi, and the IP address range assigned by DHCP should be in the same network segment as the IP address of the router, for example.

    Step 5: Finally, check the security settings of your router. Check whether you have enabled some security policies that restrict MAC or IP address connections, or the corresponding rate limiting policy, and if so, turn them off, otherwise only devices with specific MAC or IP addresses can connect.

    Check your phone's settings.

    Step 1: Open your phone's settings, select "Wi-Fi", and then, when you see the wifi signal that you are currently connected to, click on the small blue circle arrow on the far right.

    Step 2: Click "Ignore this network". Then, the wifi connection of the mobile phone will be disconnected, so that the mobile phone will not automatically connect when you click to connect to the signal source again, but will re-enter the connected wifi password, that is, the mobile phone will re-identify the network once, so that you can achieve the effect of emptying the original network configuration.

    Step 3: If you want to clear it more thoroughly, you can open Settings ---General --- Restore and select "Reset Network Settings". In this way, the device will restart, and after the restart, all previously connected networks will not be saved, but will be recognized as a new network, and the wifi password will be entered to connect.

  18. Anonymous users2024-01-20

    Wi-Fi not available? What is the matter with the mobile phone wifi connected but not being able to access the Internet.

  19. Anonymous users2024-01-19

    Hello, wifi signal regardless of whether there is a network mobile phone and other equipment can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault processing, after the fault report, there will be staff to come to the door to troubleshoot.

    If the broadband modem can be connected to the network normally, then it is a problem with the router, and you can check whether the network cable is connected correctly. If the network cable between the broadband modem and the router is normal, you can restore the router to its factory value, and then reset the router parameters to see if it can be restored to normal

    2. Then open the browser and enter the management address and login password of the router.

    3. After logging in to the background, click the setup wizard, and then fill in the corresponding parameters according to the wizard instructions.

    <>6. After the wireless setting is completed, click Save, and then restart the router to use it normally.

  20. Anonymous users2024-01-18

    Wi-Fi not available? What is the matter with the mobile phone wifi connected but not being able to access the Internet.

  21. Anonymous users2024-01-17

    Hello, generally the router is unstable caused by the wifi connection is not able to access the Internet, you can first turn off the power of the router at home and then restart the device, usually can be used normally; It is also possible that there is a failure to cause the wifi connection to not be able to access the Internet, you can call ** to the broadband customer service to check whether there is arrears, if there is no arrears, you can transfer to manual customer service, make a fault declaration, and let the customer service arrange for the maintenance master to come to repair.

    Is it a problem with your phone or a problem with your router?

    Questions. My mother's can use it, mine can't.

    That should be your phone's problem.

    What is the model of your phone.

    Questions. vivoiqoo

    U3 Click Forgot Network, and then re-enter the password to connect to WiFi; 5. Enter i Butler - Traffic Monitoring - Network Management to check whether the software is prohibited from connecting to the WiFi network;

    You see if these two methods are useful.

    Questions. No, clear the WLAN data and cache, and then reconnect to the WiFi to try; FunTouch OS (Monster) UI and above: Go to Settings --Apps & Permissions --App Management --More--Show System Processes--WLAN--Storage, select Clear Data & Cache; 3. Restore all settings and see;

    Then you look at these two.

    It may be necessary to clean up the data and cache of the wifi.

    It should be a problem with the phone settings, it is that your phone is not assigned an IP address when connecting to wifi, so it shows no Internet connection. 2: Disconnect the wifi network of the mobile phone, enter the settings of the mobile phone - more settings - application management - more - display system process - wlan - storage - clear data.

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