Does anyone know about British Airways rules regarding refunds?

It depends on what ticket you bought, whether you have used it, and whether the endorsement column of the ticket has the word non-refundable, if so, it will not work, but you can get a tax refund; If not, find the place where the ticket was issued for a refund (hint: if it is **, some handling fees will be charged), most of the refund fees are inversely proportional to the ticket price, and some ** tickets cannot be refunded; Most of the used tickets do not support refunds, and even if they can be refunded, they are very few, that is, some taxes;

Legal analysis: refund regulations: 1. Generally, 5% of the refund fee will be charged before 24 hours before departure, 10% of the refund fee will be charged within 24 hours before departure, and 20% of the refund fee will be charged within 2 hours before departure.

2. The refund can only be made at the original place of ticket issuance, if the ticket is not purchased at this ticket office, we can only help the guest cancel the seat, and write on the last page of the ticket when the guest applied for a refund, and at the same time affix the official seal. If there is an official seal of the flight delay stamped by the airport after the ticket, the ticket will be refunded in full and no fee will be charged.3. If the name is entered incorrectly, it is a homophone error, and other times and flight segments remain unchanged, Sun Lituan can apply to the airline for a full refund, and attach the white copy of the reissued ticket to the refund ticket, indicating that the homophone is wrong, and apply for a full refund.

Legal basis: Regulations for the Domestic Carriage of Passengers and Baggage by Civil Aviation of China Article 23 In the event of flight cancellation, advance, delay, change of itinerary or failure of the carrier to provide the original seat, the passenger shall request a refund, and the full fare shall be refunded at the point of departure and the entire fare for the unused segment at the stopping place, and no refund fee shall be charged.

Legal analysis: If the flight cannot be completed due to special reasons, the passenger can request a refund; If a refund is requested within 24 hours but two hours before the flight departure, a refund fee equal to 10% of the ticket price will be charged; If a refund is requested within two hours before the scheduled departure time of the flight, a refund fee equal to 20% of the passenger fare will be charged; If the ticket is refunded after the specified departure time of the flight, it will be treated as a no-show; Revolutionary disabled veterans and infants can be refunded free of charge; If the ticket is refunded due to flight cancellation or other reasons, the full fare shall be refunded.

Legal basis: Regulations for the Domestic Carriage of Passengers and Baggage by Civil Aviation of China

Article 21 Paragraph 1 If a passenger fails to complete part or all of the flight within the validity period of the ticket due to reasons attributable to the carrier or the passenger, he/she may request a refund within the validity period of the ticket.

Article 22 In addition to presenting a valid ticket, a passenger shall provide a valid identity document of the passenger himself/herself, and the refund shall be handled in accordance with the following provisions:

1) If a passenger requests a refund within 24 hours but two hours before the scheduled departure time of the flight, a refund fee equal to 10% of the passenger fare will be charged; If a refund is requested within two hours before the scheduled departure time of the flight, a refund fee equal to 20% of the passenger fare will be charged; If the ticket is refunded after the specified departure time of the flight, it will be treated as a no-show;

2) Passengers holding connecting or round-trip tickets shall request a refund in accordance with the provisions of Paragraph 1 of this Article.

3) Disabled revolutionary servicemen who request a refund will be exempted from the refund fee.

IV) Passengers holding infant tickets who request a refund shall be exempted from the refund fee.

5) Passengers holding open tickets who request a refund shall go through the refund procedures at the original place of purchase within the validity period of the ticket.

6) If the passenger automatically terminates his/her travel at the stopping place of the flight, the fare for the unused segments of the flight will not be refunded.

Article 23 In the event of flight cancellation, advance, delay, change of itinerary or failure of the carrier to provide the original seat, the passenger shall refund the full fare at the departure station and the full fare for the unused flight segment at the stopping place, and no refund fee shall be charged.

Legal analysis: In order to avoid the abuse of a strong position by carriers and protect the legitimate rights and interests of passengers, the Provisions put forward principled requirements for ticket changes and refunds under different circumstances according to the "voluntary" and "involuntary" situations of passengers. It is clarified that if the passenger involuntarily refunds the ticket or the passenger involuntarily changes the ticket due to the carrier's reasons, the refund fee and change fee shall not be charged.

At the same time, in view of the outstanding problem of slow refund speed in civil aviation, a provision on the time limit for refund has been added, requiring the carrier or its air sales person to complete the refund procedures within 7 working days from the date of receipt of the passenger's valid refund application.

Legal basis: Provisions on the Administration of Public Air Transport Passenger Services

Article 22 Ticket changes include voluntary changes by passengers and non-voluntary changes to tickets by passengers. Refunds, including voluntary refunds and involuntary refunds. Youtan.

Article 23 Where a passenger voluntarily changes or voluntarily refunds a ticket, the carrier or its air salesperson shall handle the application in accordance with the applicable General Conditions of Carriage and the Conditions of Use of the Ticket.

Article 24 If a passenger involuntarily changes a ticket due to reasons attributable to the carrier, the carrier or its air sales person shall, with the available seats available or the consent of the endorsed carrier, reschedule or endorse the passenger, and shall not charge the passenger a ticket change fee. If a passenger involuntarily changes a ticket due to reasons not attributable to the carrier, the carrier or its air salesperson shall handle the change in accordance with the applicable General Conditions of Carriage and the conditions of use of the ticket.

Article 25 In the event of an involuntary refund by a passenger, the carrier or its sales person shall not charge a refund fee.

Article 26 The carrier or its air salesperson shall complete the refund procedures within 7 working days from the date of receipt of the passenger's valid refund application, excluding the processing time of the financial institution.

Different airlines have different renewal fees, the lower the ticket discount, the higher the handling fee, as follows: 1. China Eastern Airlines ticket refund regulations: First class, economy class full price ticket:

A 5% refund fee of the fare is charged; 9-8% off: 10% of the ticket price will be charged; Discount: 20% of the ticket price; 50% of the ticket price will be charged; 3% off:

Tickets are non-refundable. 2. Hainan Airlines ticket refund regulations: First class and economy class full-price tickets:

A refund fee of 5% of the face value of the ticket will be charged, both before and after departure; 9% off: No matter before or after take-off, a refund fee of 5% will be charged according to the face value; Discount: A refund fee of 10% of the face value will be charged regardless of whether it is before or after departure; Fold:

A refund fee of 20% of the face value of the ticket will be charged both before and after departure; 5-4% off: 50% of the face value of the ticket will be charged before or after departure. 3. China Southern Airlines Ticket Refund Regulations:

First class and economy class full-fare tickets: free refund; 9-7% off: 10% refund fee will be charged; Fold:

A 20% refund fee will be charged; Discount: 50% refund fee will be charged. 4. Shenzhen Airlines Ticket Refund Regulations:

First-class, business-class and economy class tickets with a discount of 20% or more: a refund fee of 5% of the face value of the ticket will be charged. 7-6% off:

10% refund fee will be charged; 6-4% discount for economy class: 30% of the ticket face will be charged.

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The Regulations on the Administration of Passenger Services for Public Air Transport came into effect on September 1 this year, and the Regulations make it clear that no refund fee or change fee shall be charged for involuntary refunds and involuntary changes of tickets due to reasons attributable to the carrier. At the same time, in view of the outstanding problem of slow refund speed of civil aviation, the "Provisions" have added provisions on the time limit for refund, requiring the carrier and its air sales personnel to complete the refund procedures within 7 working days from the date of receipt of the passenger's valid refund application. In terms of complaint handling, the "Provisions" strengthen the complaint handling capacity requirements of market entities, and make it clear that all enterprises that have been complained about must be handled within 10 working days.

Legal basis: Article 9 of the Provisions on the Administration of Passenger Services for Public Air Transport shall sign a sales agreement with the air sales person, clarify the service standards for public air transport passengers, and take effective measures to urge its air sales person to comply with the relevant requirements of these Regulations.

The carrier shall accurately provide the air sales agent with the relevant service regulations such as ticket sales, ticket change and refund, and baggage transportation. The air sales person shall not change the relevant service regulations of the carrier without authorization.