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If the phone opens the software and there is a flashback, forced shutdown, etc., it is recommended:
1.It may be that the software has a lot of caches and cannot run normally, it is recommended to clear the software cache try: Settings - Find "Application Manager" - (All) - Find the software - (Storage) - Clear data (Note: All data of the application will be permanently deleted).
2.If the software can be uninstalled, it is recommended to uninstall the software and reinstall it or replace it with another software version.
3.If it doesn't work, please update the phone system version: Settings - About Phone (About Device) - Manual Update Automatic Update (Software Update System Update - Update). Note: Please back up the data in your device before upgrading.
4.If it is the latest version, please back up the data in your device and try to restore the factory settings.
If the problem persists after the above operations, please bring the purchase invoice, warranty card and device to the Samsung service center for inspection.
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Based on your description, the following is recommended:
2.Uninstall the client and reinstall the attempt.
3.Update the system version of the phone to see if there is any improvement.
4.Back up your phone data to factory reset.
If the problem persists after a factory reset, send your phone to the nearest Samsung service center for testing and further processing.
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If you are using a vivo mobile phone and the third-party software crashes, you can check the following methods:
1. Press and hold the software icon on the desktop - Application Information - Force Stop, or end the software in the background, and then reopen the software.
2. Restart your phone;
3. If the phone prohibits some permissions of third-party software, it may cause the software to crash. You can press and hold the desktop software icon - Application Information - Permissions, and view it after opening all the permissions of the software;
4. It may be that there is an abnormality in the app cache file, you can try to clear the app data: long press the desktop software icon - app information - storage - clear data. The Clear Data operation will delete the software data, and it is recommended that you back up your data in advance.
5. Check and update the system;
6. Uninstall and reinstall the software after backing up the data;
8. After backing up the data, go to the phone settings - system management More settings - backup and reset Restore all settings in factory reset. This operation will not delete the data in the phone, but will restore all the settings in the phone, including: the wallpaper set, the unlock style, wifi, the default opening program, etc., and the third-party software account logged in the phone also needs to be logged in again.
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Causes of flashbacks and how to deal with them.
1. Too much cache garbage.
Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.
Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )
2. There are too many running programs.
If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.
3. Mobile phone antivirus software.
Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.
Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )
4. Application version issues.
If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.
For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.
5. Internet speed problems.
Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.
6. Missing data packets.
Some large games require data packages to run. Therefore, you must install the data package before you can use it.
7. The system is incompatible.
Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.
8. The resolution is not compatible.
Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.
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Original Mountain Pie: Caused by system problems, not upgraded or rooted. There is a conflict between individual software and iQIYI.
There are too many background programs on the phone, which makes it unresponsive. There are many caches in iQIYI software, which leads to failure to operate normally. Solve the measures to make the rush:
Re-upgrade the system. Uninstall iQIYI and then reinstall it. Optimize and turn off useless programs on your phone. Clear some cached content in iQIYI.
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Causes of flashbacks and how to deal with them.
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