How to expand the business scope of travel agencies

1First of all, travel agencies have their own web pages, because nowadays few people go directly to travel agencies to consult. Because mobile phones and computers are too convenient for people nowadays, secondly, many people are getting lazier and lazier, or the time is tight, and there is not enough time to go to the travel agency for consultation. Enrich the information on your own web pages and make it easy for people to access information.

2Secondly, the service of the travel agency should be done well, reception service and after-sales service, although there are not so many people to consult, but once there are customers to consult, or to provide thoughtful service. After all, the role of word-of-mouth is also huge.

3 Then, it is necessary to do a good job of publicity, the web page is a form, but the probability of being searched is relatively small, or you need to send leaflets, advertise, and set up ** points in the school. The cost of the services generally increased by small travel agencies is not high, and it is still more suitable for the student group. Do a good job in WeChat***, Weibo, Moments and other publicity.

4. There must be tourism products that are more suitable for consumers and do a good job in the planning of travel routes. For different market groups, provide different travel routes, and strive for customer satisfaction in the form of a combination of products and products.

First, the method of communication to expand customers.

Through flyers, typing, newspapers, posters, etc., I hope to find some customers, or advertise at stations, highway service areas or outdoors, although these methods have a certain effect, but the effect is not ideal.

Everyone is using WeChat, our travel company can use WeChat to expand customers, set up a WeChat group, so that tourism customers can communicate with each other, exchanges, increase feelings, and engage in some activities from time to time, in this way, you can bring communication to your travel company, customers have travel needs, you can also pull ** to communicate, learn.

Third, the official website to expand customers.

Travel companies should have their own official website, through the ranking, customers search for travel in a certain area, your official website can be ranked on the first page, so that you can continue to bring you new sources of tourists, at the same time, in the official website to publish the introduction of each attraction, so that customers understand the information of each attraction in advance.

Fourth, the tourism portal to expand customers.

If customers in the travel portal, put your travel company's information, so that customers who are interested in travel, take the initiative to come to consult, like now the tourism portal ** or related forums are a lot, you can pay more attention to the places where these customers are concentrated.

1. Strengthen the brand influence of its own tourism products. Although there are many travel agencies, they are of different sizes and have no branding, and when the company's business development reaches a certain stage, it will inevitably encounter bottlenecks. At this time, you can start from improving your own brand with cherry blossom effect, such as the reputation of travel agencies in the industry, whether the tourism products are diversified and unique, etc., and the brand stupid hole effect is up, which is the highest level of target management.

2. Optimize internal management and strengthen sales, travel agencies have their own products, but not only internal publicity, but also external sales. For example, through some travel exhibitions, the company's products can be promoted to outsiders in a convenient form and given certain rewards. By strengthening publicity, we will accumulate a certain amount of customer resources and develop them one by one.

3. Combination of online and offline. Now is the Internet era, not only rely on the management of physical stores to increase sales, but also develop online and strengthen the expansion of e-commerce. The power of e-commerce can not be ignored, through some new tools to release travel agency travel products, the use of holiday activities to attract customers, in addition to cherishing every potential customer of online consultation, strengthen customer service management.

4. Reach a partnership with peers. If the resources of the travel agency are relatively simple, they can reach an agreement with their peers, share resources, learn from the management and sales experience of others, and enhance their own strength. Of course, it is best to go through legal procedures and clarify the precautions in the cooperation agreement to avoid unnecessary conflicts and disputes in the future.

5. Introduce new innovative technologies. This is a competitive society of survival of the fittest, travel agencies to expand business, not only need rigid tourism resources, but also need innovative management personnel. Talent is also a kind of tourism resources, good employees are the company's image representatives, so you can study the internal management technology, how to make their own tourism products faster and more convenient for travelers to serve.

6. Cooperate with relevant first-class departments and enterprise departments. Tourism products can not only be for the individual to develop a program, but also for some social groups, ** institutions, if efforts to win cooperation with it, will be a very important resource. And to spend more energy to maintain customer relationships, if done well, long-term cooperation is also a great income!

7. Participate in the marketing activities of the enterprise. You can collect some information about companies that are more fond of marketing activities, negotiate with them, and seek cooperation. When they organize impact activities, they can get a tourism sales by the way, and achieve a win-win effect!

Of course, this method takes time and intermittent sales, but it can also be used as a reference.

As a travel agency reception worker, you must first know and understand what your organization undertakes. There are several routes at home and abroad, and it is necessary to know more about the characteristic backgrounds, scenery, special snacks, cultural relics and temples, special local products, red classic stories, historical figures and so on. Be realistic and know how much to say.

Now there are a lot of complaints in the travel industry! The Ministry of Culture and Tourism of the People's Republic of China, and the departments of culture and tourism of all provinces and autonomous regions have issued relevant policy documents. What to learn, what to know, what policy to know, you can know ?? as soon as you query it online

Due to the increasing number of employees, no matter what industry is now very competitive, and customers are also very demanding. Many people feel that money is getting harder and harder to make. However, there are still many people in the same state who are doing well.

First of all, you need to strengthen your learning, be able to master the basic knowledge of the tourism industry, and reflect your professionalism in the tourism industry. This knowledge is not only about the attractions, but also about your travel agency's business. Stupid Spike.

Secondly, you can post some cases of your travel agency and ** tourism activities in your circle of friends. In this way, your friends will know that you are working as a travel agency, and Xiangjiao Prefecture will naturally think of you first when there is a demand for tourism in the future.

Again, you can go to some forums or travel ** reviews to expand your circle of friends and make more friends to expand your customer base. It is also necessary to serve each of your customers well, add WeChat to each other, so that they can remember your advantages and tell them: if there is any related consultation, they can come to you.

From my point of view, it is to use your professionalism and service as a starting point to make more friends. Then develop into customers through these friends, such a capital investment cost is very low, which is very suitable for friends who have just joined the company.

Summary. Hello, the ways and means of expanding customers can be through ** communication, door-to-door visits, friend introductions, conference marketing, distribution of flyers, etc., are able to expand customers! Now you can also advertise to expand your customers.

However, these methods also have some drawbacks, such as whether the extension is accurate (previous experience, a lot of customers have been brought through marketing software, but they are not very accurate, and resources are wasted), and the cost of expansion is high. It is recommended to slash the network management system, search for the network's contacts with keywords, and then get in touch with them by exchanging business cards to find accurate customers. Digitally display the customer's footprint, clearly see the customer's interest points and timely notes, and follow up the customer's sales progress with one click.

Through network fission, expand more customers, convenient, efficient and intelligent. The customers who come are targeted, that is, they pay attention to and want to buy our products, so how accurate they are, and make full use of their advantages.

Dear, hello, the ways and means of expanding customers can be through ** communication, door-to-door visits, friend introductions, conference marketing, distribution of hidden hole orders, etc., are all possible to expand customers! Now you can also advertise to expand your customers. However, these methods also have some drawbacks, such as whether the customer extension is accurate (previous experience, through the marketing software to come to a lot of customers, are not very accurate, waste of resources), the cost of customer expansion is high, and so on.

It is recommended to slash the network management system, search for the network of contacts with keywords, and then get in touch with them by exchanging business cards to find accurate customers. Digitally display the customer's footprint, clearly see the customer's interest points and timely notes, and follow up the customer's sales progress with one click. Through network fission, expand more customers, convenient, efficient and intelligent.

The customers who come are targeted, that is, they pay attention to and want to buy our products, so how accurate they are, and make full use of their advantages.