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Error 691 on your computer's broadband connection may be due to the following reasons:
1. There is an error in the domain name, (the username or password is entered incorrectly);
2. ** or due to overdue broadband payments;
3. The server does not respond, (the user port in the computer room is wrong, or the account is not activated);
4. Hardware failure.
Solution: 1. Re-enter the username and password, and dial the number again.
2. Pay the broadband or ** fee.
3. Operator problems, etc.
4. Replace the hardware.
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The account password is incorrect. Sometimes, the line connection is not good (only one of the four wires passes), and this phenomenon can also occur.
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You can only wait about 15 minutes. No way! ~
Abnormal network disconnection, that is, pulling out the number, and not disconnecting the network according to the program is an abnormal network disconnection.
For example, if the power is cut off, the power of the cat and the power of the routing will be directly cut off. Not.
The router directly uses the cat to dial the Internet and turns it off directly without using the software, etc. All of them are abnormal network disconnections. (If you press disconnect with software, you are actually actively telling the server that I have disconnected from the network, and the server will accept your request that it has been disconnected).
There is no way to connect directly, which is a problem with the operator's server.
The operator's server receives your account and wants to dial up the Internet, the server will verify your account and password, and open the port to access the network if it is correct. If you are disconnected from the network abnormally and you dial the number to access the Internet again, the operator's server will think that your network is not disconnected, and will not accept the verification of the number you dialed again, and you will not be able to access the Internet. (The server thinks you're connected to the Internet, so there's no need to dial up).
But the server will be about 15 points.
The clock will check once to see if your network has been disconnected, and the disconnection will accept your dial again.
It's impossible for your carrier's server to check if your network is down every time you unplug it. This will make your carrier's servers too busy and slow down, so it will take about 15 minutes to check if your network is disconnected.
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Error 691: Not just the wrong username or password, but also the following reasons.
1.If the broadband account is in arrears and the operator is shut down, 691 will appear;
2.If the account number and password are incorrect, try again.
3.If the operator limits the number of Internet terminals for your broadband, sometimes 691 error will appear when one computer is connected to another computer and then connected**;
4.If the binding is incorrect, the operator will generally bind the user's account with the corresponding equipment port in the computer room, and if the place is changed and cannot be used, a 691 error will occur.
Our ordinary users can't judge which of the above reasons is the cause of the 691 error, but the operator's customer service can check the specific cause through the system, you can call the operator's customer service to let them check and deal with it, this kind of 691 error is generally handled directly by them.
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That's what you owe!! This has happened to me in my family!!
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The fastest way is to call the customer service immediately, and ask the customer service to give you a recovery immediately, which can generally be restored immediately.
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It's not a problem with your computer, it may be a problem with the remote server, call ** and ask customer service.
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It is recommended that you change the line to their dedicated black cable, which is usually a bit far from the cat of your broadband connection to the terminal of the main line.
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