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To improve the quality of spring slip communication, the following four points should be achieved:
1. Set a communication plan: As the initiator of communication, you must first have a communication plan, including the internal delay capacity of communication and the expectation of the yard, the time of communication, and the place of communication. It is necessary to set a start time and an end time in the communication plan, because it is inevitable that emotions will be out of control during the communication process.
Therefore, in order to improve the effectiveness of communication, choose a place where each other is comfortable to communicate according to the content.
2. Talk less and ask more, and be problem-driven: Since the essence of communication is learning, there are two directions for learning, which are to let the other party learn and learn from the other party. One of the communication techniques here is to ask questions with open questions.
3. Don't interrupt the other party: Interruption in communication is the most common communication problem.
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"When we fade away from the hidden spiritual violence, love comes naturally
Do you often think that it would be nice if the people around me could understand me as well as I do?
And this psychology is called the need for empathy.
When encountering problems, you need to put yourself in the shoes of others and think about what others think.
What is the definition of observation?
The true definition of observation is not those complaints that come from subjective emotions in life.
The teacher told me that you didn't listen carefully in class. ”
These words are all derived from the subjective evaluation of the speaker, not the objective facts you express, and the contradictions often arise from these non-objective evaluations.
What are the feelings and needs that people need
You don't understand me. ”
You don't love me at all. ”
You may often hear such words, but this is not an objective feeling, and it is far from a need.
Real needs require you to express your feelings intuitively and objectively.
I want you to be with me, and I love the feeling of having you there. ”
The real feelings and needs are the true feelings that come from me through observation.
The purpose of nonviolent communication is not to change others to cater to us. On the contrary, nonviolent communication values the needs of each person, and his purpose is to help us connect with people on the basis of honesty and listening.
What do you think the request should be
The word request is simple but difficult to do, and a high-quality request must be concise and clear to the point.
Please wait for me in the company conference room at two o'clock tomorrow afternoon, I have something very important to say with you. ”
Try to avoid beating around the bush and avoid vague concepts.
Just like the vague speech of Party A that many friends in the design position hate, Liang Di will only confuse the person who receives the request, and your request will not be able to reach the rubber reputation verification.
This is especially true in gender communication.
Dr. Marshall Luxemburg writes about it in his book "Nonviolent Communication."
Do not act greedily in the name of love.
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We are glad to answer the question of how to improve your communication quality: Ways to improve your communication quality1Start by Listening In my training career, I often encounter many opportunities to communicate with people, and almost every day I am helping more people and organizations to reach their potential and achieve excellence through a common channel.
In the process of communication, I also found that many people forget to listen to each other's thoughts and wishes first. Whether you're trying to sell an idea, product, or service yourself, listen to what the other person has in mind. Ways to improve your communication skills2
Ask the right questions In the process of listening, you can also ask the right questions at the right time, when you feel that the other person has said a paragraph or does not want to continue to share, you need to ask questions quickly, and the questions must be linked to the other person's story, such as:"What's next? What is the final fruit?
If so, I might have another way to cope? What are your challenges? How can I help?
If you ask the right question, the other party will be able to continue with you, and if it becomes a situation when both sides are out of words, they will enter a very embarrassing situation. Asking questions shows your curiosity, your concern, and your attention. Why do people who don't value me say so much to him?
The purpose of communication is to let the other party receive their own ideas, and it is not necessarily whether they agree with it or not, and sometimes the final result of communication is"Both sides agree or disagree"agree to disagree.The other party's eyes and volume need to be constantly watched, and the ultimate goal of communication is not only to convey the message, but also to get the desired response. Remember, you're not a postman, your job isn't just to deliver a message, what is your ultimate goal?
Ways to improve your communication skills4Always ready for more topics Weekdays pay more attention to more finance, entertainment, **, economy, business, politics and all kinds of information, when I become good friends with strangers, these friends often ask me why I have a steady stream of topics and interesting stories, this is because I like to keep absorbing more information, from helping others to get a lot of touching and inspiring stories. Pay attention to the big and small things happening in the world, and if you keep asking yourself what you are learning in the process of learning?
You will lose a lot of valuable opportunities, if you fail to make a positive or good impression on the other party, it is very likely that when you meet your lifelong nobles, you find that they talk about the topic you can't integrate, this so-called one minute on the stage and ten years of work on the stage Ways to improve the quality of your communication 5Logical Structure Before You Start Speaking, think about the topic, purpose, and structure you want to speak. This requires a long period of training, and the habit of high-performance communication can be cultivated, starting with the why, how, and what, and asking yourself why you are talking to the other person and what the ultimate purpose is.
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