What to do if you don t have a password, what to do if you don t forget your password

1.If you set the pattern unlock method, you can use the PIN code you set when drawing the pattern to unlock the unlock. Operation:

Enter the incorrect unlock pattern five times, and the screen will display a prompt message "Please try again in 30 seconds", click "OK". Click "Backup PIN" in the lower right corner of the screen (forgot password), enter the PIN password you set before, and click OK.

If the backup PIN is invalid, the backup PIN password is forgotten, or the above requirements are not met, please send the machine to a Samsung service center and the after-sales engineer will help you unlock it safely.

If you forgot the screen lock password of your Samsung phone, it is recommended that you try to unlock it through the remote control function

The mobile phone needs to support the Samsung DIVE remote control function, and enable remote control, mobile data (or WLAN); After logging in with your Samsung account, click "Unlock My Device", and the lock screen method will be changed to the default swipe unlock method.

If your phone does not support the remote control function or does not meet the requirements for using the remote control function, please send the device to a Samsung service center and the after-sales engineer will help you unlock it safely. Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: Please log in to the service center page of Samsung's official website - select the product you want to inquire about and the province or city where you are located to search.

Summary. 1.Confirm if the password has been changed:

It is possible that someone else has changed the lock screen password on your phone, so it is recommended that you check whether the password has been changed by someone close to you. 2.Check whether a private space is used:

If you have enabled a private space and set a different password for the main user, and the password type is different, the lock screen will show the corresponding password type ,.. from the screen3.Make sure that multi-user is enabled

If the lock screen you are on is a sub-user interface and cannot be unlocked by using the main user password, it is recommended that you switch to the primary user and try to unlock it. 4.

What to do if you haven't forgotten your password.

1.Check whether the password has been changed: The lock screen password may have been changed by someone else, so it is recommended that you check whether the password has been changed by someone close to you.

2.Check whether you are using a private space: If you have enabled a private space and set a different password for the main user, and the password type is different from the two users, the corresponding password type ,.. will be displayed on the lock screen from the screen

3.Please confirm whether multi-user is enabled: If the lock screen you are on is a sub-user interface and cannot be unlocked by using the main user password, it is recommended that you switch to the primary user and try to unlock it

Click on the multi-user avatar to cut. 4.Factory Reset:

I'm sorry I don't understand, but can you elaborate on that?

1.Check whether the password has been changed: The lock screen password may have been changed by someone else, so it is recommended that you check whether the password has been changed by someone close to you.

2.Check whether you are using a private space: If you have enabled a private space and set a different password for the main user, and the password type is different from the two users, the corresponding password type ,.. will be displayed on the lock screen from the screen

3.Please confirm whether multi-user is enabled: If the lock screen you are on is a sub-user interface and cannot be unlocked by using the main user password, it is recommended that you switch to the primary user and try to unlock it

Click on the multi-user avatar to cut. 4.Factory Reset: