How can the information function of vivo mobile phone stop running and cannot be opened, and the mes

The vivo phone information stops working, which can be solved by the following methods:

2. You can use one-click acceleration to clean up background programs and release running memory.

4. Go to Phone Settings - More Settings - Backup & Reset Factory Reset - Erase All Data. (Erasing all data will delete the data in your phone, so please back up important files before operating).

The specific causes and solutions are as follows:

Too much program cache: During the use of the program, it will constantly generate cached data, and when the cache is more and more, it will cause some problems.

<> Running memory is insufficient: Running the program requires a certain amount of memory, so when the memory is insufficient, it is easy to cause exceptions.

Solution: You can use one-click acceleration to clean up background programs and free up running memory.

The system is not new: Upgrading the system will improve the compatibility of the system, enhance the stability of the system, fix some known bugs, and the system is not the latest version may affect the use.

Data abnormality: During the use of the mobile phone, more and more data is stored, and there may be problems caused by abnormal data storage.

Workaround: Go to Phone Settings - More Settings - Factory Reset - Reset All Settings to erase all data. (Restoring all settings will not delete the data in the phone, clearing all data will delete the data in the phone, so please back up important files before the operation).

1, put the phone into the settings - more settings - applications - all find the information to clear the data, 2, put the phone into the settings - more settings - restore factory settings - restore all settings to try, restore the settings will not lose data, 3, through the "settings - > system upgrade - >check for updates now" upgrade the update system, if not, it is recommended to double clear the phone, double clear is will lose data, it is recommended to do a good job of data backup before double clearing, When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears on the phone, release the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface, and select reboot system now to restart the phone immediately after completion.

1. Some SMS messages cannot be sent

1. Confirm whether the balance of the phone bill is sufficient.

Please make sure that the phone card credit is sufficient, if the credit is insufficient, the SMS will fail.

2. If the SMS contains sensitive words, the other party cannot receive it after sending it.

Please use the test statement to send an SMS message to confirm whether the other party can receive it normally, such as sending: thank you, etc. If the other party can receive it normally, it means that the previously sent SMS may contain sensitive words.

3. Confirm whether it has been turned on"Fixed dialing"Business.

After fixed dialing is enabled, you can only send messages to contacts in the fixed dialing list, not to other numbers. If you want to continue sending SMS, cancel the fixed dialing service. Go to Settings -- (Application & Permissions) -- System Application Settings -- ** -- Corresponding SIM card -- Fixed dialing, turn off fixed dialing (the pin2 code that needs to be entered when turning off needs to consult the operator).

4. It is not possible to send SMS to certain short numbers.

2. All text messages cannot be sent

1. Confirm whether the balance of the phone bill is sufficient.

Please make sure that the phone card credit is sufficient, if the credit is insufficient, the SMS will fail.

2. Turn on and off the flight mode.

You can try to try by toggling the airplane mode and re-triggering the network after trying.

There may be compatibility reasons for the third-party short-segment Chaban letter app, it is recommended to use the system's built-in SMS app, go to Settings - Application and Permissions More Settings - Permission Management - Permissions - Default Application Settings - Info, set as Info.

4. Check whether the SMS center number is set correctly.

Go to Info--Click the dot in the upper right corner -- Settings -- More Settings -- SMS Center Number, if you don't know the local SMS Center number, please contact the operator to get the SMS Center number and set it.

Note: If you check other mobile phones with SIM cards from the same carrier, you can also check the local SMS center number.

5. Compare and test SIM cards.

It is recommended to put the SIM card on other mobile phones to send SMS test. If it still fails to send, it is recommended to consult the customer service of the unregistered business to deal with it.

6. Reset all settings.

Backup: Go to Cloud Service - Device Cloud Backup - Backup Data Type - System Data - Return - Back to Backup Now to back up some system settings and desktop layout;

Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.

Note: This operation will not delete files or software, it will cancel the password and restore all settings, including: set wallpaper, unlock style, wifi, default open program, etc.

It is recommended to clear the data and restart the phone.

Here's how:

2. It is recommended to restart the phone and try it. Disturbing the land trembling.

3. If the mobile phone system is not the latest, upgrade the mobile phone to the latest version to try, you can enter Settings - General More Settings - System Upgrade - Check the update immediately, according to the prompts**Upgrade package, click Verify and install, the mobile phone will restart and automatically enter the upgrade mode.

4. It is recommended to try to clear all data, click Settings - General More Settings - Factory Reset - Clear Phone Data - Reset Phone (check the phone USB flash drive), clearing Mobile Phone Data will format the phone, so you can back up your mobile phone data before this operation, including Xisheng contacts, photos and the like.

1. Try restarting the software.

2. Upgrade the system and software to the latest version.

The new version improves compatibility and stability, you can try to upgrade the system, and check the upgrade to the latest version in the software.

3. Confirm whether to use third-party desktop software.

Third-party desktop software may have compatibility reasons, if it is installed, it is recommended to back up the data and check it after uninstalling.

4. Whether you have installed the apk shared by others

Due to the different software versions matched by each machine, if the apk is installed through a third-party channel**, it may cause the abnormal use of Sun Dong, it is recommended to make a data backup, enter Settings - Application and Permissions More Settings - Application Management - Upper right dot - Show system program - Find the corresponding software name - Uninstall update or uninstall.

5. Clear the software data.

It may be that there is an abnormality in the application cache file, you can go to Settings - Application and Permissions More Settings - Application Management - Dots in the upper right corner - Show System Programs - Find Software - Storage - Clear Data. (The data clearing operation will delete the software data and cannot be recovered, so make a backup of the data.) ）

6. Uninstall and reinstall the software.

Some built-in applications support uninstallation and reinstallation, you can go to Settings - Application and Permissions More Settings - Application Management - Upper right dot - Built-in application management, check whether the currently abnormal software is displayed in it, if the software is displayed, you can uninstall the software first, and install the software through this page. (Uninstalling the app will delete the software data, so it is recommended to back up the data in advance).

7. Clean up the running memory and storage space.

Use iManager to clean up the storage space of the device in time, and uninstall the software that is not commonly used, so as to keep the remaining storage space at more than 20%.

8. Reset the device.

After backing up your device data, go to Settings - System Management More Settings - Backup & Reset, and click on it"Revert all set widths"Try it, and choose if necessary"Erase all data"。(Please back up your device data in advance when operating).

Note: Restoring all settings will not delete any data or files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating.

The Clear All Data operation deletes all data, including: software, text messages, contacts, notes, etc. Please back up your important data before the operation to avoid loss.

If the above methods are invalid after operation, you can enter the vivo official website vivo**app--my--**customer service or vivo official website web version--scroll down to the bottom --**customer service--enter the manual customer service to enter the consultation and understanding.