Can 12315 be revoked if you complain

This is okay, you can call 12315 to tell them about the complaint and ask for revocation.

A 12315 complaint can be withdrawn.

12315 "Consumer Complaint and Report Hotline** and the national Internet platform. With the strong support of the former Ministry of Information Industry, the State Administration for Industry and Commerce has decided to set up a special number for accepting consumer complaints and reports nationwide. The official launch of the national 12315 Internet platform.

This is another major measure to promote the "Internet + government services", marking the consumer rights protection work of China's industrial and commercial and market supervision departments into the Internet + era.

The official website of the State Administration for Market Regulation of the People's Republic of China issued the "Opinions of the State Administration for Market Regulation on Integrating and Building the 12315 Administrative Law Enforcement System to Better Serve Market Regulation and Law Enforcement". By the end of 2020, market regulation complaints** will be unified to 12315.

OK.

March 15, 1999, in order to effectively solve the majority of consumers"It's hard to complain"The State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, has opened a special 12315 consumer complaint report in the country. Relying on 12315**, the industrial and commercial administrative organs at all levels across the country have established a 12315 consumer complaint and reporting service network with modern information technology as the main means, integrating acceptance, investigation and supervision, and covering urban and rural areas across the country.

On February 28, 2019, the official website of the State Administration for Market Regulation of the People's Republic of China issued the "Opinions of the State Administration for Market Regulation on Integrating and Building the 12315 Administrative Law Enforcement System to Better Serve Market Regulation and Law Enforcement". Before the end of 2020, the original complaints and reports of industry and commerce, quality inspection, food and drugs, prices, intellectual property rights, etc., will be unified into 12315**, and market supervision complaints and reports will be provided with a number of 12315.

The opening of the 12315 special number has further smoothed the channels for consumers' appeals, made it more convenient for the industrial and commercial departments to accept and handle consumer complaints and reports in a timely manner, better protected the rights and interests of consumers, severely cracked down on the production and sale of counterfeit and shoddy goods, and promptly and effectively investigated and dealt with all kinds of cases of economic violations and regulations, which has played a positive and effective role in maintaining the fairness and justice of the market economic order and promoting the healthy development of the economy.

Please wait for a question.

12315 complaints can be withdrawn within a few days.

According to Article 15 of the Measures for the Handling of Consumer Complaints by the Administrative Departments for Industry and Commerce, the administrative departments for industry and commerce with jurisdiction shall handle the complaints within seven working days from the date of receipt of the consumer complaints and inform the complainant.

Among them, the complaint that meets the requirements shall be accepted and the complainant shall be informed; Complaints that do not comply with the requirements will not be accepted, and the complainant will be informed of the reasons for the inadmissibility.

You can type ** to explain the problem before the complaint, and now you withdraw the complaint and do not complain.

1. The withdrawal of the lawsuit only means that you understand this act and do not want to continue to pursue the act, but only reach an understanding on the dispute between the two subjects.

2. As the law enforcement agency of the state, the industrial and commercial department has the responsibility of supervision, punishment and management for the illegal acts that occur in the business process or the acts that infringe on the interests of consumers.

3. A merchant ** expired food, the buyer complained about the merchant after buying the food, although the merchant actively apologized for the act and compensated the buyer for the loss, the buyer forgave the merchant, but it will not eliminate the illegality of the act itself, the act is first of all an illegal act, which is a fact, and the law enforcement agency deals with this act. 2

After a complaint 12315, it is irrevocable after that.

If you are deceived by buying something, or your legitimate rights and interests are infringed, the matter is resolved after you complain, just inform the industrial and commercial authorities, and you do not need to apply for withdrawal of the complaint.

If the complaint cannot be resolved, go to court.

Of course, it can be revoked, if the assigned jurisdiction consumer association has already given you **, just tell them to revoke it, if you want to revoke it immediately after complaining, you can call 12315 again

Complaints can be withdrawn at any time, but reports cannot be withdrawn.

Of course you can, you can't withdraw the lawsuit if they 315.

Legal Analysis: 12315 Complaints Can Be Dismissed.

12315 "Consumer Complaint and Report Hotline** and the national Internet platform. With the strong support of the former Ministry of Information Industry, the State Administration for Industry and Commerce has decided to set up a special number for accepting consumer complaints and reports nationwide. The national 12315 Internet platform is being launched.

This is another major measure to promote the "Internet + government services", marking the consumer rights protection work of China's industrial and commercial and market supervision departments into the Internet + era.

Legal basis: Measures of the Administrative Department for Industry and Commerce of the People's Republic of China on Handling Consumer Complaints

Article 15: The administrative department for industry and commerce with jurisdiction shall, within 7 working days of receiving the consumer complaint, handle it and inform the complainant:

1) Complaints that meet the requirements are to be accepted and the complainant is to be informed;

2) Complaints that do not comply with the provisions are not accepted, and the complainant is informed of the reasons for not accepting them;

Article 29: The administrative department for industry and commerce with jurisdiction shall conclude mediation within 60 days of receiving consumer complaints; If the mediation fails, the mediation shall be terminated. Where it is necessary to conduct an appraisal or testing, the time for the appraisal or testing is not counted within 60 days.

A 12315 complaint can be withdrawn.

12315 "Consumer Complaint and Report Hotline** and the national Internet platform. With the strong support of the former Ministry of Information Industry, the State Administration for Industry and Commerce of Guoshen Pants has decided to set up a special number for accepting consumer complaints and reports nationwide. The official launch of the national 12315 Internet platform.

This is another major measure to promote the "Internet + government services", marking the consumer rights protection work of China's industrial and commercial and market supervision departments into the Internet + era.

The specific ways to protect consumer rights are:

1. Negotiate with the operator and explain the broad trail;

2. Request mediation by consumer associations or other mediation organizations established in accordance with law;

3. Complain to the relevant administrative departments;

4. Submit to an arbitration institution for arbitration in accordance with the arbitration agreement reached with the operator;

5. File a lawsuit with the people's court.

Legal basis: Measures of the Administrative Department for Industry and Commerce of the People's Republic of China on Handling Consumer Complaints

Article 15: The administrative department for industry and commerce with jurisdiction shall handle it within 7 working days of receiving the consumer complaint and inform the complainant:

1) Complaints that meet the requirements are to be accepted and the complainant is to be informed;

2) Complaints that do not comply with the provisions are not accepted, and the complainant is informed of the reasons for not accepting them;

Article 29.

The administrative department for industry and commerce with jurisdiction shall conclude the mediation within 60 days of accepting the consumer complaint; If mediation fails, the mediation shall be terminated. Where it is necessary to conduct an appraisal or testing, the time for appraisal or testing is not counted within 60 state letter days.

A 12315 complaint can be withdrawn. 12315 consumer complaint reporting hotline** and national Internet platform. With the strong support of the former Ministry of Information Industry, the State Administration for Industry and Commerce decided to set up a special ** number for accepting consumer complaints and reports nationwide.

The official launch of the national 12315 Internet platform. This is another major measure to promote the "Internet + government services", marking the consumer rights protection work of China's industrial and commercial and market supervision departments into the Internet + era.