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Chengdu Training Center for Tourism Vocational Traffic
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1. Choose the textbooks to be used in the exam.
Since the Ministry of Culture and Tourism of the People's Republic of China only publishes the examination syllabus, it does not uniformly designate textbooks. Therefore, there are several kinds of teaching materials on the market for the tourist guide examination. Candidates can purchase the latest textbooks of the year of the exam published by China Tourism Publishing House, which is the only publishing institution directly under the Ministry of Culture and Tourism of the People's Republic of China.
The written test textbooks are "Policies and Laws and Regulations", "Tour Guide Business", "Basic Knowledge of National Tour Guides" and "Basic Knowledge of Local Tour Guides". The textbooks for the oral examination must be purchased and designated by the tourism bureau of the province (city, district) where the candidate is located.
2. Choose counseling materials.
Candidates can choose the chapter practice questions published by China Tourism Press, which is especially suitable for candidates who do not participate in training and tutoring. The content of the book is divided into two parts, the first part is the intensive part of the test center, and the second part is the chapter review questions for candidates to practice.
3. Review in conjunction with the exam syllabus.
The examination syllabus is the programmatic document of the entire examination process, and is the basis for proposition and preparation. In the syllabus, the content of the test is divided into three levels: understanding, familiarity and mastery.
In order of importance, the order is: mastery, familiarity, understanding. Mastery" and "familiarity" are the key points.
Mastery" score generally accounts for 50%-60%; The "familiar" score generally accounts for 30%-40%; The "understanding" score is generally around 10%-20%.
Fourth, review the types of exam questions.
The test question types include true/false, multiple-choice questions, and multiple-choice questions. The examination time of each test paper is 90 minutes, including 165 questions, a total of 100 points, including 40 true or false questions, each question is scored, a total of 20 points. There are 90 multiple-choice questions, each worth 45 points.
There are 35 multiple-choice questions, each worth 1 point, for a total of 35 points.
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1. Written test. 1. The examination subjects for Chinese candidates are two subjects: "Tourism Professional Ethics and Policies and Regulations" and "Basic Knowledge of Tour Guide and Guide Service Specifications";
2. There are 3 subjects for foreign language candidates: "Tourism Professional Ethics and Policies and Regulations" and "Basic Knowledge of Tour Guides and Tour Guide Service Specifications", and candidates in English, Japanese, Russian and Korean 4 languages need to take the written test in the corresponding language, and there is no written test in other languages.
3. Test content: "Tourism Professional Ethics and Policies and Regulations" subjects include policies and regulations, professional ethics and current affairs and politics, with a full score of 100 points; "Basic knowledge of tour guides and tour guide service specifications" includes the national tour guide basics, local tour guide basics and tour guide business, with a full score of 120 points (including 20 points for tour guide business test questions) and a full score of 100 points for foreign language subjects.
2. Oral examination. The total score of the oral examination is 100 points. Candidates applying for the foreign language tour guide examination must explain and test content in the language of the reported language.
1. Explanation of scenic spots, 2 attractions will be selected arbitrarily among the 25 scenic spots in the newly published book "Selected Words of Liaoning Tour Guides", and each scenic spot will be worth 20 points, a total of 40 points.
2. The tour guide service specification and adaptability, a total of 4 questions will be selected, each question will be 10 points, a total of 40 points.
3. 10 points for voice intonation and language expression ability.
4. 10 points for etiquette instrumentation.
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True/False (If you are right, please choose A, if you are wrong, please choose B).
1.Professional tour guides were born in modern times, and there are two types of tour guide services at this time: full escort service and local escort service.
Answer: Mr. Chen Guangfu established the "China Travel Service" in Shanghai, which became a symbol of the birth of China's modern tourism industry.
Answer: A3The first trip in New China was the "China International Travel Service", which was established in Beijing in 1954.
Answer: B4If it is a key group, the ground escort should generally arrive at the hotel before breakfast.
Answer: A Liquid Brigade 5If a tourist is lost during the tour, it should be found by the local escort under normal circumstances, and the escort and tour leader should lead other tourists to continue the tour.
Answer: b7When tourists get on and off the bus, the tour guide should wait by the bus door and enthusiastically support and assist each tourist.
Answer: B8If there is a conflict between two tourists in a tour group, and one of the tourists asks for a separate meal, the local escort should patiently do a good job of persuasion and ask the team leader to coordinate.
Answer: A9The tour guide can stilt his legs when working, but his legs and feet cannot be shaken constantly.
Answer: B10Tourists should be discouraged from buying antiques at the stalls, and inform them of the relevant Chinese regulations to avoid trouble when leaving customs.
Answer: A11When tourists suffer from general diseases, tour guides should pay more attention and prepare some common medicines for patients to take.
Answer: B12Tour guides should have a strong sense of documents, and the full escort and local escort can keep the tourists' documents.
Answer: B13When chatting with tourists, the tour guide should start with the topics that the tour guide himself is interested in or concerned about.
Answer: B14There will be various contradictions and problems in the process of leading the tour guide. As long as it is not caused by the subjective error of the tour guide, there is no need to take the responsibility on yourself.
Answer: b15In the process of tourism reception, children's tour groups are generally charged according to age when purchasing train tickets, ferry tickets, and attraction tickets.
Answer: b16If guests request in-room dining, in general, the tour guide should help connect with the restaurant and provide free service.
Answer: B17Regardless of the reason for the missed incident, the tour guide should first sincerely apologize to the tourist.
Answer: A18If the wrong connection occurs between the two tour groups of the agency, and the two tour guides are also the local escorts of the company, then the mistake will be the wrong and the group will continue to be picked up.
Answer: A19Laundry, ** and beverages in the room are not included in the personal account.
Answer: B20Overseas tourists (over 16 years old) can bring 1 bottle of wine (liters per bottle) duty-free when visiting China.
Answer: B
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1, the national tour guide qualification examination of the scope of knowledge involves the tourism industry in all aspects of the invasion of tourism, tourism as an emerging industry, a lot of knowledge involved we do not know very well, tour guide work is the core of all aspects of the tourism industry. In a short period of time, it is more difficult to become proficient in the tour guide exam just to achieve proficiency.
2. The tour guide qualification examination is divided into a written test and an oral test, with a written test first, and an oral test later.
The written test of the guided tour is a computer-based test, and the system randomly selects questions, because the number of applicants is increasing every year, and the knowledge points tested are more, so there is a certain degree of difficulty.
3. The tour guide qualification examination is unified by the National Tourism Administration, for the whole country, it is difficult to find the real question template of the past years, although the students know what the content and form of the question is when they learn to dress, but how is the breadth and depth of the examination? What is the synthesis and transformation of content? What is the standard way to answer the question?
It's not clear, just by reading a book for a period of time to go to the exam room, of course, it's difficult to get a tour guide card.
A college degree or above majoring in foreign languages, and a bachelor's degree or above majoring in a non-foreign language major can participate in the application for a foreign language tour guide certificate. >>>More
1. Attend lectures
If you are a novice who has just started preparing for the selection exam, and you have no concept of the key points of the selection exam, listening to the lecture has become a particularly quick way to help you quickly establish a cognitive framework and have a comprehensive understanding of the exam. >>>More
Relax and make plans.
It should be said that primary school mathematics is mainly based on carefulness, to overcome the shortcomings of one's own carelessness, careful examination of the problem is the key, not to lose points because of not serious examination of the problem. Once you encounter a problem, don't panic, think from a basic perspective, and overcome it little by little. There is also the need to practice the usual mistakes repeatedly to improve the problem-solving skills. >>>More
I took the exam for two years, I didn't study on my own in the first year, and I spent a lot of money to buy the questions of the vocational examination in the second year, and I didn't study for long, about 10 days, I figured out all three sets of papers, and then I passed it successfully in the second year! I still wish the Lord to pass the exam.