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Now the barbershop has become this kind of problem, your current problem is to ease it, first of all, to stabilize the staff, can not wait for the loss of employees in the slow withdrawal of employees to learn, change the mentality of employees, you also have to learn to manage, but also learn to employ, I have 5 barber shops, 100 employees, it is indeed difficult to manage employees.
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Find out the nearby buildings and know their mobile phone numbers, you can export the mobile phone number from the property management office excel**. If you feel struggling, go to the bottom to click on the number to see which are the local mobile phone numbers, and select to send.
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First: the barber shop is a haircut, and if the head is not well managed, don't talk about anything else. Therefore, the barber technique is fundamental.
Second: There are so many barber shops, many of which can get a haircut, why do you have to come here? You have to be different. For example, the environment is good, the service attitude is good, the shampoo girl washes her hair well, the ** is cheap, and the business hours are long and ......
Third: have repeat customers.
Count how many repeat customers you have, more repeat customers show that your store is still liked by people, if they are all unfamiliar faces, it means that you have to improve. To attract repeat customers, the most important thing is to remember what kind of hairstyle the customer is used to, and every time the customer in the store does not have to explain how to do it, don't worry that you don't understand his intentions, such customers will come back. I feel like I only go to one shop for a haircut, because I don't feel at ease going to other stores, I'm afraid of getting a bad cut.
Fourth: there should be retention measures for repeat customers.
The shop where I often get a haircut sent me a membership card, and I deposit 100 or 200 yuan at a time, and I can deduct it from it every time I come, and there are discounts, which are convenient and affordable.
Fifth: Pay attention to the feeling of customers going out.
A lot of the time I have to put off getting a haircut until something has to happen, so I really want to look great when I walk out of the shop after the haircut. For example, there was a meeting in the afternoon, and I had to get my hair trimmed when I grew long, but I went to a shop and cut my hair badly, then I would be very angry and depressed, and vowed never to go to this shabby shop again! Therefore, I think that the hair should be kept as much as possible for the customer, and don't think that it will look good in a few days in the opinion of the barber, and the customer wants to look good when he comes out, rather than waiting until a few days later, this is important!
Sixth: identify high-profit projects, explore them well, and strive to do them well.
The most profitable barbershop must not come from pure haircuts. It's the dyeing, perming and so on of those female compatriots. Therefore, on the one hand, the relevant hardware should be added, and the level of this aspect should be improved, and it should be raised to the level that female compatriots think that you are a hairstylist, and they will listen to you and believe you, otherwise she must be worried about you in her heart, will she perm her hair?
Isn't it hot and doesn't look good?
Seventh: The shampoo girl is beautiful and still has a certain attraction to customers.
Eighth: Sanitary conditions, hardware facilities, and space environment also need to be improved, and the extent to which they are improved depends on the situation and ability.
The big principle: make sure the customer believes in you! I'm sure you'll be able to take care of his hair. So that they will come uninvited.
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Opening a barber shop first requires the owner or barber to have good haircutting skills.
Good haircutting skills are the first and foremost conditions for attracting customers. When learning haircutting techniques, you have to work hard, learn to keep improving, you must wait until the time is ripe to open the store, if the technology is not mature, you must not be in a hurry to open the store, if the customer does not recognize your technology, you will not have the possibility of long-term development at all.
The location and decoration of the store must give customers a comfortable feeling.
Hygiene must be done well. Don't have your hair scattered all over the place, and a clean environment will help retain customers.
The service attitude must be enthusiastic.
Don't detract from the customer's original hairstyle in any case.
Strive to be friends with every customer.
We must treat customers with sincerity and never deceive. Reference.
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Pay attention to the store's data: ** volume, customer satisfaction, monthly, weekly, quarterly data statistics, etc. Data-based management. It can improve the quality.
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This boss is good, the management of a hairdresser is good, first of all, bai must be proficient in the management ability of the hairdresser, after understanding
According to oneself beauty.
The positioning of the DAO hair store implements a management method suitable for its own store. Don't copy the management of other stores. So the premise is to be proficient in management skills.
Management is composed of many aspects, which is divided into employee management, salary management, system management, activity management, performance management, customer management, card management and many other contents.
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There are a few things to look out for:
1. Investment ratio, I don't think I need to remind you of this question.
2. The total turnover in the store every day, including credit card and cash.
3. Daily turnover in the store and monthly turnover of large workers.
4. The cost and amount of consumables in the store.
The above are what you should pay attention to after opening a store normally.
Partnering with insiders, you must pay attention to pay attention to it, because the water in this industry is still relatively deep, and you should beware of him opening a store near your store after turning his face with you, then you don't understand this industry, which means that the store you partnered with before was for him to open a store in the future to accumulate customers, so, if the conditions permit, it is indicated in the contract with him: within a number of years, without the consent of both parties, neither party is allowed to open a store within a radius of 5 kilometers or 10 kilometers of the existing store. Be sure to pay attention to this!
As for the problem of choosing a store, the hairdresser must be selected in a place with more people, preferably a place with more fixed crowds, so that the source of customers is more stable, if you are very rich, then you can choose the bottom business in the commercial area, if you don't have too much money, you can choose the bottom business in a large residential area, and the area is recommended to be controlled at about 150 square meters. It is recommended that you sign the rent contract for more than 5 years, because the longer the hairdresser has been doing it, the more money it makes, and it may not make money in the previous year, so you must not sign it for one or two years, otherwise you will find that when you just start to make money, the landlord will give you a double increase in rent, and you will not be able to do business at all.
I've done this business, and if that doesn't help you, just message me and I'll do my best to help you. I wish you a prosperous business!
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199 wash your head 100 times, would you be willing to go?
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A1Strengthen the training of employees in haircutting techniques. Barber technology is the foundation of the barber shop, you have to understand that customers come to your barber shop, the primary purpose is to get a haircut, if the staff's barber skills are too poor, can not satisfy customers, your barber shop can not do it for a long time, so as a barber shop manager, you need to strengthen the staff of the barber technology training, master a variety of fashionable hairstyle haircut technology, so that your customers, can happily walk into the barber shop, but also with a smile, out of the barbershop.
2.Choose the right barbershop location. You don't want to choose a barber shop in the middle of nowhere, if there is no one left, who will stop you from getting a haircut in the barbershop?
Without customers, you simply can't survive in a barbershop. What about management? 3.
Do a good job of barbershop hygiene. In any service place, hygiene is a very important issue, when a customer walks into your barber shop, there is a mess in front of him, garbage is everywhere, the walls are stained, does he still have the desire to get a haircut? Therefore, in the management of barber shops, we must pay attention to good hygiene.
4.The service attitude should be enthusiastic. Generally, customers attach great importance to the attitude of service, other things are secondly, if you yell at the customer, disrespect the customer, the consequences are very serious, your barbershop reputation will be stinky, a good service attitude is when the customer walks into your barber shop, you smile, chat with him like a friend, I believe he will come again next time.
5.Scientific and reasonable employee appraisal mechanism. In order to motivate the enthusiasm of employees, it is necessary to establish a scientific and reasonable employee assessment mechanism, reward the good and punish the bad, encourage employees to work actively, create more value, and continuously improve work efficiency.
Have a great day.
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Here are some of my own experiences that I hope will help you.
The store manager is the operator of the store, the soul of the store, and the most critical factor of the store. For the same store, the management of different store managers has great differences in business results. Therefore, the ability and quality of the store manager is the guarantee of the success of our business.
1.To have a sense of management: a store manager should be mainly responsible for the profits and sales of the entire store. Don't just rely on sales specialists, anything that is good for profits and sales growth can be bold.
2.Have a sense of learning: As the head of a store, you must always learn to walk in front of everyone and lead the whole team. To continuously improve yourself, you can participate in more special training if you have the opportunity.
3.Be a leader. A store manager, if you don't manage the clerk well, you are a failure, and no matter how good you are, it is in vain. It is necessary to take the initiative to communicate with employees, ask for suggestions, respect employees, establish prestige, pay attention to the development of employees, and promote outstanding talents.
4.Have a positive attitude: The pressure of the store manager is undoubtedly the greatest, no matter what difficulties you encounter, you have to actively guide the staff to face and solve them, and don't complain. Even if you whine, your employees will have countless excuses for holding back and being lazy.
These methods are just the tip of the iceberg, if you have the opportunity, it is recommended that you really study more and learn more to continuously improve yourself. Now it's different from our past, there are many beauty industry tutoring institutions, you don't have to spend a lot of time exploring by yourself, and many models can be copied.
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1. Establish self-confidence and majesty. No one wants their leader to be a smiling tiger, a person who has no opinions, and sees the wind as the rudder. So since you are a store manager and a leader, you should be like a leader.
First of all, self-confidence is very important, if you don't have your own self-confidence to manage the store, then you don't know if you are in **, employees will not believe in you, they will think that you can't take them well. It's not interesting, so as a store manager, we don't understand too much, when our own self-confidence still has to be there.
2. Respect is a virtue. Young store managers, young is a kind of capital, so when we manage our own stores, we should not worry too much about our age, saying that we do not have any management experience. In fact, when it comes to qualifications, if you don't understand, you can ask an experienced veteran employee of a beauty salon, and you can respect them better than yourself in this regard, and we can learn everything we can learn without shame.
Of course, we must also grasp a degree, don't let employees think that you are a good bully, everything must be mastered.
3. Cultivate talents. If the young store manager of the beauty salon is afraid that the old employees of his store will not be able to manage it, then we can also start to cultivate some new employees, cultivate new talents, and establish a talent team as a reserve talent training. Isn't there a saying that the back waves of the Yangtze River push the front waves, and the front waves fall on the beach.
There is no doubt that more and more young people today are doing better than the older generation, which is a development trend. Therefore, we need to develop new talents more than ever. Make reserves for the development of beauty salons.
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