The quality door of the Mercedes Benz shop is a big bully

In business,If you don't make money, 4S stores are not willing to do it.

1. The 4S store belongs to the middleman who just wants to make money and does not want to be responsible for when you go to the 4S store to buy a car, you can feel the most intimate service in the store, they uphold the principle that the customer is God to serve, pour tea and water for you, and think about it for you.

But when the car is sold, it is very serious to say that their service has ended, to put it bluntly, the money has been earned, and the problem needs to be solved by the manufacturer, and the after-sales attitude will naturally deteriorate.

If the car breaks down and then replace me with one, you see if their service attitude will be good.

The 4S shop earns money from selling cars, and they have rebates and commissions for selling you cars, and if you go to the store for maintenance or buy insurance, take insurance, etc., they also make money. But if you go to the store to make a claim, and if something goes wrong and you go to the shop to repair it, they will definitely not be happy.

4S store as a middleman,They just want to make money, they don't want to engage in free services, and they go directly to the manufacturer regardless of the size of the problemHow the manufacturer replies and solves the problem, they will convey it to the customer, all the problems are on the manufacturer and the customer, and they are just a microphone.

Manufacturers let the car be returned, let the car be repaired, anyway, there is the "Three Guarantees Law" to protect their interests, and the loss of any party has nothing to do with them. It doesn't matter if you are holding a loudspeaker to defend your rights or suing the court to defend your rights, they all have a set of arguments, that is, to act in accordance with laws and regulations.

Second, consumers should find a way to protect their rights and interests, consumers buy a new car for three days and have problems, as a middleman should be responsible to the end, just like we buy a problematic product in the supermarket after we go to the supermarket, not to the manufacturer.

As a consumer, you must fully consider the existing problems before enjoying the service, and do not feel that when you buy a car, you will think that they will be responsible for you to the end.

In terms of car purchase, car repair, loans, insurance and other issues, it is necessary to know oneself and know one's opponentIt is necessary to know what your own interests and rights are, and to understand the follow-up services and after-sales problems given by the other party.

If the 4S store is handsome, sue him directly, and then contact the car manufacturer to ask about the manufacturer's attitude and solutions, after all, the manufacturer will take care of its own face problems, and once it makes a big fuss, it will not be beneficial to its own brand.

Finally: Middlemen should not bully consumers in order to make money, and consumers should unite against unfair treatment.

It is hoped that Mercedes-Benz 4S stores and manufacturers can give a perfect answer to consumers who have been unfair, so that they can enjoy the most heart-warming service.

I think it has something to do with the habits of our consumers, and we should raise our awareness of rights protection more, and find more news to urge relevant departments to supervise. You can't let the 4S store bully customers.

Because 4S shops are very profit-oriented, and after-sales maintenance is free, many people are reluctant to do such a thing, they just want to sell the car.

It shows that there is a big problem in the after-sales service of their car, and there is no procedure for this aspect, and there is no service.

Because the legal awareness of 4S stores is relatively weak, and they will not consider the problem from the perspective of consumers, the after-sales service is very poor.

Cost is money, and many small problems are still difficult to solve completely at one time, and maintenance personnel are not very fond of these unexplained small problems......Let's talk about a realistic problem, that is, no matter which brand of after-sales employees are uneven.