App lock password I don t know I remember I didn t set it, but it still wants my password

If the mobile phone is set up with the fingerprint and face recognition function of the unlock screen, and you can enter the app lock interface for the first time, you can associate the app lock with unlock fingerprint and face recognition access according to the on-screen prompts.

If you have forgotten your password:

1.When the phone does not have a fingerprint unlock function or does not turn on the Allow fingerprint access app lock.

If you have set a password question when you set the App Lock password, we recommend that you click Forgot password at the bottom of the password input box and fill in the answers to the password questions you set before to unlock the password and reset the password. If you have forgotten the password or have not set the password before, it is recommended that you try to uninstall the app and then reset it in the app store** after trying to uninstall the app. For apps that cannot be uninstalled, such as the App Store app lock password forgotten, we recommend that you back up your data and restore it to factory settings.

2.If you have set the Allow fingerprint to access the App Lock, you can use your fingerprint to enter the App Lock option and change the password of the App Lock.

App lock option entry method:

EMUI and below: Phone Manager app lock.

EMUI and above: Settings > Security > Privacy app lock.

In addition, deleting data and clearing the cache for Phone Manager or settings has no effect.

Mine too, have you solved it?

Locks to prevent unauthorized access to protected apps. If you are using a Huawei phone.

If you have forgotten your App Lock password, please follow the steps below to get help:

1. When using fingerprints or faces to enter, you should hold the land lock and turn off the locked application switch.

1. If you have set the Allow Fingerprint Face Access App Lock, you can go to Settings, search for the App Lock, and use the fingerprint face to enter the App Lock and lock app list interface. Turn off the switch for locked apps in the list.

2. EMUI & Magic UI and above phones still need to verify the password when changing the password or turning off the app lock, and the app lock cannot be turned off directly.

2. Verify the password and reset the password.

Check whether there is a "Forgot Password" option on the app lock password input page.

1. What if I forgot the password on the application lock password input interface? option, the custom password of the app lock is used when the app lock is enabled. Please click Forgot your password? You can fill in the answers to the security questions and reset the password.

2. What if I don't forget the password in the app lock password input interface? option, the lock screen password is used when the app lock is enabled. Please enter the lock screen password to try to unlock it.

3. If the above operations cannot solve the problem, it is recommended to perform the following operations:

1. The following systems: Uninstall and reinstall the locked application to release the application lock. However, for apps that cannot be uninstalled (such as HUAWEI AppGallery.

to remove the app lock. (The data of the locked app cannot be backed up).

2. EMUI & Magic UI and above: App lock can only be unlocked by resetting factory settings. It is recommended that you back up your data (WeChat QQ and other apps need to be backed up separately) and then perform a factory reset

If you have forgotten your App Lock password, please follow the steps below to get help

1.Use your fingerprint or face to enter the app lock and turn off the locked app switch.

If you have set the Allow Fingerprint Face to Access App Lock, you can go to Settings, search for App Lock, and use Fingerprint Face to enter the App Lock and Lock App List interface. Turn off the switch for locked apps in the list.

Note: HarmonyOS & EMUI and later phones still need to verify the custom password when changing the password or turning off the App Lock, and you cannot turn off the App Lock.

2.If the preceding operations do not resolve the issue, we recommend that you perform the following operations:

and the following systems: Uninstall and reinstall the application that has been added to the Naizhi lock to release the application lock. However, for applications that cannot be uninstalled (such as HUAWEI AppGallery.

to remove the app lock. (The data of the locked app cannot be backed up).

HarmonyOS & EMUI and above: App Lock can only be unlocked by resetting factory settings. It is recommended that you back up your data (third-party applications such as QQ and WeChat need to be backed up separately) and then restore the slag to the factory after recovering the slag

Huawei Customer Service Center.

Boarding service. Repair spare parts** inquiry.

If you use vivo mobile phone to forget the privacy password and forget the answer to the password question, you can go to Settings - System Management More Settings - Backup & Reset - Clear All Data - Clear Now - Enter the password before entering the password according to the prompts, the device will be restored to the initial state after operation, please be sure to back up other important data before operation, the data in the original privacy system cannot be directly backed up in the safe, and the privacy data that cannot be viewed will be cleared together.

Think about the passwords you've used.

If you have enabled Allow fingerprint DU to access the App Lock.

You can enter the app lock through your fingerprint to change the password.

Before: Go to Settings, search for the app lock, click Settings to change the password, and enter a new password.

If your phone doesn't have a fingerprint unlock function, or if you don't have the Allow Fingerprint Access app lock turned on

It is recommended that you click Forgot Password at the bottom of the password input box, fill in the answer to the password question, unlock it, and reset the password.

If you have not set a password question or have forgotten the answer to the security question, we recommend that you uninstall and reinstall the locked app after backing up your data to unlock the app lock.

For apps that cannot be uninstalled (such as App Marketplace), we recommend that you restore the data to factory settings after backing up the data.

Or just uninstall the app and reinstall it.

You can back up your data in advance.

Or a factory reset is also possible, if you set up too many apps, you can back up the data before the factory reset.

Ask which data to be clear.

If you still need to use this, you can back it up.

The question is divided but not opened yet.

The app you set up says that you forgot the password and the answer to the password question, and this can only be removed by resetting the factory settings.

Back up your phone before doing a factory reset.

If you have forgotten your App Lock password, please follow the steps below to get help

1.Use your fingerprint or face to enter the app lock and turn off the locked app switch.

If you have set the Allow Fingerprint Face to Access App Lock, you can go to Settings, search for App Lock, and use Fingerprint Face to enter the App Lock and Lock App List interface. Close the open beam bridge in the list that has been locked and applied to the Xintong.

Note: HarmonyOS & EMUI and later phones still need to verify the custom password when changing the password or turning off the App Lock, and you cannot turn off the App Lock.

2.If the preceding operations do not resolve the issue, we recommend that you perform the following operations:

and the following systems: Uninstall and reinstall the locked application to remove the application lock. However, for apps that cannot be uninstalled (such as AppGallery), you need to back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and then perform a factory reset to unlock the app.

(The data of the locked app cannot be backed up).

HarmonyOS & EMUI and above: App lock can only be unlocked by resetting the factory settings. It is recommended that you back up your data (third-party applications such as QQ and WeChat need to be backed up separately) and then perform a factory reset

Make an appointment for service. Repair spare parts** inquiry.

Huawei Customer Service Center.

If you forgot your HONOR App Lock password, you can reset the App Lock password as follows:

1. If you have set the Allow Fingerprint or Face Recognition Access App Lock.

If you can use fingerprint or face recognition to access the app lock, in this case, you can use fingerprint or face recognition to enter the app lock first, and turn off the corresponding app switch to ensure that the app is not locked.

2. If you have set a security issue.

You can click Forgot Password below the password input box to fill in the answers to the security questions and reset your password.

Note: When you turn on App Lock for the first time, you will be prompted to choose between a custom password or a lock screen password.

3. If there is no "forgot password" shouting circle option on the app lock screen, or you have forgotten your password and password, it is recommended that you back up your important data first (third-party apps such as QQ and WeChat are backed up separately), perform a factory reset operation, and then restore your data to your phone after the roundup is completed.

Note: If the phone has the Find Device function turned on, you need to enter the account number and password to activate the phone after the factory reset is forced.

4. Still can't solve it? It is recommended to go to a nearby service center for testing. Find the preset application - My Glory APP, open it to enter the service page, click Quick Service >> Repair Store Service, you can query the nearby service center, it is recommended that you back up the data in your mobile phone in advance before going to the service center (third-party applications such as QQ and WeChat are backed up separately), contact the service center in advance, determine the business hours, and facilitate your travel

If you use vivo mobile phone to forget the privacy password and shout that you forgot the answer to the secret protection question of Infiltration Town, you can enter Settings - System Management More Settings - Backup & Reset - Clear All Data - Clear Now - Enter the password according to the prompts, the device will be restored to the initial state after operation, please be sure to back up other important data before operation, the data in the Atomic Privacy System The data in the safe cannot be directly backed up, and the privacy data that cannot be viewed will be cleared together.

If you forget your privacy password on your vivo phone, you can do the following:

1. Go to Settings - Fingerprint, Face and Password Face and Password - Privacy and Application Encryption - Forget the password, and then ask questions through the password to reset the password;

2. If you forget the answer to the password question, you can enter Settings - System Management More Settings - Backup and Curved Oak Reset - Clear All Data - Clear Now - Enter the password according to the prompts, the device will return to the initial state after operation, please be sure to back up other important data before operation, the data in the Atomic Privacy System The data in the safe cannot be directly backed up, and the privacy data that cannot be viewed will be cleared together.

If you are using a Huawei phone and you have forgotten your App Lock password, please follow the steps below to get help:

1.Use your fingerprint or face to enter the app lock and turn off the locked app switch.

If you have set the Allow Fingerprint Face to Access App Lock, you can go to Settings, search for App Lock, and use Fingerprint Face to enter the App Lock and Lock App List interface. Turn off the switch for locked apps in the list.

Note: EMUI HarmonyOS and later phones still need to verify the custom password when changing the password or turning off the App Lock, and you cannot turn off the App Lock.

2.Verify the security issue and reset the password.

1) There is a "Forgot Password" option on the app lock password input interface.

If you enable App Lock, you will use the custom password of App Lock. Please click Forgot your password? You can fill in the answers to the security questions and reset the password.

2) There is no "Forgot Password" option in the application lock password input interface.

If you use the lock screen password when you turn on the app lock, please enter the lock screen password to try to unlock it.

3.If the preceding operations do not resolve the issue, we recommend that you perform the following operations:

HarmonyOS & EMUI and above: App lock can only be unlocked by resetting the factory settings. It is recommended that you back up your data (third-party applications such as QQ and WeChat need to be backed up separately) and then perform a factory reset

and the following systems: Uninstall and reinstall the locked application to remove the application lock. However, for apps that cannot be uninstalled (such as AppGallery), you need to back up your data (third-party apps such as QQ and WeChat need to be prepared separately) and then perform a factory reset to unlock the app.

(The data of the locked app cannot be backed up).

Make an appointment for service. Boarding service.

Repair spare parts** inquiry.