The M5 phone cannot receive text messages in normal standby mode

If your phone can't receive SMS and MMS, it says that the memory is insufficient, we recommend you to clean up your phone's memory as follows:

1.Clear the read call records and text messages in time.

2.Clear your phone's Internet history: Browser - Menu key - Settings - Privacy & Security (Privacy) - Clear cache, Clear history, etc.

3.Move multi** files to an external SD card. Operation:

1).For Android: My Files - All Files - SDCARD0 - Find the folder you want to move - Press and hold - Move to - Return to external SD - Click"Move here"。

2).If you are on Android or above: Applications-My Files-All Files-Device Storage-Find the folder you want to move and open it-Menu key-Select All-Click the three horizontal bar icons-Move, return to the parent directory, click SD Memory Card-Select the relevant folder (or create a new folder)-Move here.

Note: For Android and previous versions (some Android systems do not support internal hard disks), many ** files are stored in the external SD card by default.

5.Uninstall third-party software that you don't use often.

If your phone can't receive text messages

1. You can check whether the mailbox is full, if so, please delete part of the information;

2. If you still can't receive it after deleting, you can change the phone or change the card to test whether it is a hardware factor;

3. After ruling out the above reasons, you can try to test whether it can be received at other locations to see if it is the cause of weak local signal.

1. It is recommended to check whether the guest mode is turned on, you can enter the settings - security - guest mode - cancel, if it is individual SMS and ** number can not be viewed, you can also back up the important files and numbers on the mobile phone, and try to restore the factory settings.

2. Confirm whether the local network signal environment is stable, if you still can't receive any information after excluding external environmental factors and mobile phone arrears, it is recommended that you check whether all information is blocked due to adding a black and white list, if not, try to change the SIM card.

3. If it is still abnormal, the data of the backup body is restored to factory settings, it may be due to the incorrect 'SMS center number', which may cause the situation as you mentioned, it is recommended to call the network operator** to get the SMS center number.

4. After getting the SMS center number, you can enter the main menu of the mobile phone 'SMS Center - SMS Settings - SMS Center Number' to change the SMS center number to the relevant information provided by the network operator.

What are the tips for not receiving text messages? You see if you have set up a blacklist!

If all the text messages on your phone cannot be displayed, it is recommended to check whether the guest mode is turned on (you can go to Settings - Security - Guest Mode - Cancel). If you can't view individual text messages and ** numbers, you can also back up important files and numbers on your phone and try to restore factory settings.

You see if it's the following case:

1.Confirm whether the call is sufficient;

2.Go to the text message, select "...."Settings--> SMS Center, confirm whether the SMS Center number is set correctly (the specific number can be confirmed by consulting the operator);

3.Eliminate the influence of optimization management software, and restart the phone after uninstalling to test whether it is normal;

4.Check whether there are relevant settings such as blacklists;

5.You can change the mobile phone card of other operators to test whether it can send SMS normally;

6.Back up your phone's data, reflash the latest system, and erase user data.

If it still can't be solved, please back up your phone's data and send your phone for repair and testing as soon as possible.

Check the phone's permissions or pull the blacklist.