What to do if you lose your Samsung S7edge

If you lose your phone, you can report it to the relevant authorities and register it. And report the loss as soon as possible to reissue the mobile phone card and payment account, and change the login and payment password of the relevant account.

Samsung S7 Edge models support the Find My Phone (remote control) feature, which allows you to remotely track and control your device via a web service.

The Find My Phone feature can only be enabled if the following conditions are met:

1.You need to bind your Samsung account before you lose your phone, and activate the remote control feature in your device at the same time.

2.The device needs to be powered on and connected to the Internet.

3.When the above conditions are met, log in from your computer or other mobile phone.

Enter your Samsung account and password - "Looking for device" will be displayed in the upper left corner after logging in to locate the current location of the phone, and "Last location + current time" will be displayed after successful positioning.

At the same time, you can also use functions such as "lock my device" and "erase my device" to minimize the possibility of your personal information being disclosed.

2.If you lose your mobile phone, we recommend that you change the relevant account password bound to the mobile phone number in time to avoid further losses.

Some Samsung models support the "Find My Phone" (remote control) feature, which minimizes the possibility of your personal information being disclosed through the "Lock My Phone" and "Erase My Phone" functions. What's more, you can also use the Find My Phone feature to find your lost phone's current location.

Find My Phone" How to use:

Log in from your computer or other mobile phone

Enter your Samsung account and password - Once logged in, you can use the Find My Phone web service to track and control your device remotely when the device status shows that it is connected, and the connection and remote control are both on (the icon shows green on).

Note: The Find My Phone feature can only be enabled if the following conditions are met:

1.You need to bind your Samsung account before you lose your phone, and activate the remote control function in your device.

2.The device needs to be powered on and connected to the Internet.

If the above conditions are not met or the phone is reset, the remote control function will not be realized.

Samsung S7Edge models support the remote control function, which can be used to locate the approximate location of the phone. How to use the remote control function:

1.This feature requires you to turn on the remote control function through your phone, bind your Samsung account, and enable mobile data before you lose your phone.

2.Log in to remote control from a computer or other mobile phone**:

3.Enter your Samsung account and password to enter the remote control** interface. Click"Find My Phone"If the mobile phone is connected to the Internet, the GPS function will be automatically turned on and located by using this function.

Note: If the mobile phone is not connected to the network or the remote control function is not enabled, or the other party resets the mobile phone, the remote control function cannot be realized.

Samsung phone forgot phone lock screen password, and meet the following conditions, recommended:

1.Remote control, mobile data (or Wi-Fi)2The mobile phone has been bound to a Samsung account, and after logging in to the Samsung official website - remote control webpage and using the Samsung account, there is a screen unlock option, which can be unlocked through this function.

After doing this way, you will change the lock screen method you set to the default swipe unlock method.

3.If the backup PIN is invalid, the backup PIN password is forgotten, or the above requirements are not met, please send the machine to a Samsung service center for a secure unlock by an after-sales engineer.

Samsung S7edge's remote control can't be used at all (all conditions are met), after logging in to the Samsung account, you can't find your phone at all, even Samsung after-sales personnel can't find your own phone, this function can be said to be a lie!

If the Samsung S7Edge phone is lost, you can report it to the relevant departments and register. Samsung supports the Samsung DIVE remote control feature. If the Samsung DIVE remote control function is enabled on the phone, you can try to retrieve it after it is lost

This function needs to be turned on through the mobile phone before the phone is lost, and the remote control function can only be used after registering a Samsung account verification, and the mobile phone needs to turn on the data network to use this function. If you have enabled the remote control function on your phone, you can log in to dive** from your computer and log in to your Samsung account to "track my phone", "lock my phone", "call my phone" and other functions.

Turn on Samsung Remote Control**, log in to Remote Control** from your computer, track your phone, or lock your phone, and then provide the relevant information to your local police station to help you get your phone back.

Note: This function cannot be achieved if the phone does not have the data connection and remote control function turned on, or if the other party resets the phone.