What should I do if my Mate30Pro is poisoned?

Mobile phone poisoning can be done as follows:

1.We recommend that you update the virus database to perform virus scanning

Phone Manager > gear icon > Virus Detection and Killing, select Only when connected to Wi-Fi or under All Networks.

2.If the problem is not solved, it is recommended to factory reset your phone:

In order to avoid the loss of important data, it is recommended to back up the data in advance (QQ and WeChat need to be backed up separately), and be careful not to back up suspicious apps, so as not to be poisoned again when restoring.

3.If the problem persists after a factory reset, a virus may have tampered with the system files, so we recommend that you back up important data in advance (QQ and WeChat need to be backed up separately) and bring your purchase credentials to the Huawei Customer Service Center for testing.

2) Feed back the **link that caused the poisoning to Huawei's after-sales service**, and Phone Manager will add this ** to the background monitoring. The next time you visit or other users visit this category**, the browser will send a reminder to avoid accidental click and poisoning of the phone.

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Life is full of touching! Your question has been received, it will take a little time to type, please wait a moment and please do not end the consultation. You can also take this time to provide more effective information so that I can better answer for you.

Hope mine can solve your problem and sort out the answer for you right away, please wait a moment!

Hello dear, Huawei Mate30 mobile phone is poisoned You can do the following:1We recommend that you update the virus database to perform virus scanning

Phone Manager > gear icon > Virus Detection and Killing, select Only when connected to Wi-Fi or under All Networks. 2.If the problem is not solved, it is recommended to factory reset your phone:

In order to avoid the loss of important data, it is recommended to back up the data in advance (QQ and WeChat need to be backed up separately), and be careful not to back up suspicious apps, so as not to be poisoned again when restoring. Go to Settings, search for and tap Factory Reset, and follow the on-screen prompts to complete the factory reset. 3.

If the problem persists after a factory reset, a virus may have tampered with the system files, so we recommend that you back up important data in advance (QQ and WeChat need to be backed up separately) and bring your purchase credentials to the Huawei Customer Service Center for testing.

Mate 30 is poisoned, the best way to do this is to format the phone, restore it to factory settings, and then connect the computer to kill it completely. That should be fine.

Turn off the mobile phone first, and take out the ** card so that the network connection will be blocked, so as not to cause property damage. Then find an after-sales repair point for repair.