What should I do if the Mate30Pro gets into the water and how to fix it?

In order to reduce your losses, it is recommended that you turn off your mobile phone and bring the relevant proof of purchase to a nearby Huawei customer service center for repair. You can use the Huawei official website to find the address of a Huawei Customer Service Center near you.

Precautions after water and liquid ingress in the mobile phone:

1.Do not move or shake your phone frequently after the liquid is ingested to avoid moisture spreading inside the phone.

2.Do not blow with a hair dryer or bake at high temperatures (including microwave heating) after liquid infusion, so as to avoid liquid being blown into the phone and damage the phone by high temperatures.

3.Mobile phones are made of delicate electronic components, and there is a potential risk after liquid ingress, so please keep your phone turned off.

4.If you don't have a backup of your data, there may be a risk of data loss during repairs. After you go to the Huawei Customer Service Center, you can consult with a staff member to help you evaluate whether you can back up your data.

Hello, if the mobile phone can't be turned on in the water, it should be repaired in time. First of all, wipe it quickly with a clean towel, and then use a hair dryer to blow the dry part, pay attention to the distance between the hair dryer tuyere and the mobile phone, so that the wind temperature blowing on the mobile phone is close to normal temperature, and the time for the hair dryer to blow the mobile phone should not be too long, 20 minutes is basically fine.

After you pick up the phone, don't turn it on first, let it dry, so as not to cause the internal circuit of the phone to burn out, and then take it to the mobile phone store to find a professional to check and repair it for you.

Dry with a hair dryer. Then go to the repair department for repairs.

Mobile phone water treatment method:

1. Shut down immediately.

If the phone falls into the water, you need to salvage the phone immediately, and quickly press the power off button to turn it off, if it is a detachable phone, then we can take out the battery, memory card, etc. first. Powering off your phone first will prevent your phone's battery from being short-circuited**. If the phone is dropped vertically, it is best to pick it up vertically.

2. Remove moisture.

After scooping up the phone, you need to wipe the surface of the phone with a clean towel and other items, and then wipe the earphone jack and other parts with a fine cotton swab. Do not shake your phone dry too hard, as this may allow water from the surface of the phone to seep deeper into the area.

3. Blow dry with a hair dryer.

For the moisture inside the phone, we can use a hair dryer to dry it. Do not use hot air in the process of using the hair dryer, keep a certain distance between the hair dryer and the mobile phone, it is best to let the wind blown out of it close to room temperature, do not direct the air outlet of the hair dryer to the mobile phone, usually the hair dryer blows the mobile phone for about 20 minutes.

4. Drying treatment.

Next, we're drying the phone. Rice has good water absorption, we can wrap the phone in a paper towel and put it in the rice. Usually sealed and stored for 12 hours is fine.

Generally, if the mobile phone is not flooded for a long time, it can be turned on normally. We can also put the mobile phone together with desiccant, drying box.

5. Check your phone.

If the mobile phone can be turned on normally, then we need to check whether the parts of the mobile phone can be used normally, for example, whether there are traces of the screen of the mobile phone, whether its earpiece, microphone, and speaker can be used normally, whether the camera of the mobile phone can take pictures, etc.

6. After-sales maintenance.

If the phone has been soaked for a long time, or the phone cannot be turned on after treatment, we had better send it to a professional for repair.

Summary: It is best not to press any button on the mobile phone before it is thoroughly dried, and do not frequently switch on and off the test to prevent damage to the mobile phone due to short circuits and other reasons.

In order to reduce your losses, it is recommended that you deal with the following methods:

Emergency Measures:

1. Please keep the mobile phone away from the water source immediately, and use a paper towel to blot the water stains on the surface of the mobile phone.

2. If your phone has a removable battery, please remove the battery immediately.

3. If the mobile phone is turned on, please press the power button to turn it off; If your phone is turned off, don't try to turn it on.

4. Please remove the SIM card and microSD card.

5. After the phone dries naturally, take your phone to the Huawei Customer Service Center for testing and processing as soon as possible (data may be lost if you cannot back it up) to avoid unnecessary losses.

Precautions: Do not move or shake the phone frequently after water ingress to avoid moisture spreading inside the phone.

Do not bake with a hair dryer or stove after entering the water, so as not to blow liquids into the phone and damage the phone at high temperatures.

Some mobile phones can be turned on and used normally after simple processing, but mobile phones are composed of delicate electronic components, and there is a hidden risk after water ingress, so it is recommended not to try to turn them on.

The water inlet machine is very difficult to repair. Find someone who repairs the phone to deal with it, and if it doesn't work, change the phone.

Method 1: Try to place your phone in a dry and ventilated place and use a paper towel to blot water stains on the surface of your phone. If the phone is on, then press the power button to power off.

If your phone is turned off, don't try to turn it on. Then take out the SIM card and SD card, and immediately take your phone to the Huawei customer service center for testing and processing, so as not to cause unnecessary losses.

Method 2: Do not move or shake your phone frequently after entering the water to prevent moisture from spreading inside the phone. We do not bake with a hair dryer or stove to avoid liquids being blown into the phone and the heat damaging the phone.

Some mobile phones can be turned on and used normally after simple treatment, but the mobile phone is composed of delicate electronic components, and there is a hidden risk after water ingress, so don't try to turn it on.

Method 3: Remove the battery, wipe the phone clean, and then wrap the phone in newspaper to prevent the high temperature water vapor from entering the phone. Preheat the dry rice cooker liner and wait for it to be set to the keep warm before putting it into the phone, and drying it on the heat saving setting for a while can perfectly remove the moisture inside the phone without damaging the phone.

If the phone is flooded, the user needs to turn off the phone immediately. Wipe your phone dry. If the display screen cannot be operated, then long press the power button can also be turned off, at this time you should remember not to charge the phone, otherwise there will be a risk of a short circuit in the battery.

Then dry the phone with a paper towel or dry towel, at this time, do not use a hair dryer to heat the water in order to evaporate faster, because in this case there will also be moisture inside the phone and damage the electronic components of the phone. Take out the mobile phone card, remove the mobile phone case and other objects, use a paper towel or cloth to wipe the water outside the fuselage and in the gaps, wipe it dry as soon as possible after the SIM card is removed, and note that the earphones and power interface can be plugged in and dried with a small cotton swab or paper towel strip. Do not use the method of throwing, shaking will spread the water that has entered the fuselage.

Contact with elements that cannot be touched with water can cause even worse results. Finally, put the dried smartphone into the rice bucket, and after three or four days, you can take the smartphone out. If you can't turn it on yet, you need to take it to the mobile phone store and have someone repair it.

Turn on the hot and cold windshield of the hair dryer and aim it at the opening of the mobile phone, and blow it several times. It is then placed in the rice and dried. Try to turn on the phone to check if it is normal, if it is normal, it can be used normally, if it is not, it needs to be repaired.

It is recommended to place the phone in a dry and ventilated place as much as possible and use a paper towel to blot the water stains on the surface of the phone. After infusion, turn off the phone and remove the SIM card and memory card. Then bring the relevant proof of purchase to a nearby Huawei customer service center for maintenance, if you continue to use it or repair it at an unofficial service store, it may further damage the internal components.

You can check the nearest service center address on Huawei's official website. If you don't have a backup of your data, there may be a risk of data loss during repairs. After you go to the Huawei Customer Service Center, you can consult with a staff member to help you evaluate whether you can back up your data. ”