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You can choose to go to the train station window for consultation, if the train can not be purchased, it is generally suspended, and 12306 will announce the suspension of the train in advance, call 12306 customer service ** consultation.
You can choose to check the high-speed rail train route you need on the 12306 passenger station, if it shows "train timetable adjustment" and "suspended", it means that the train has been suspended.
What should I do if I buy a high-speed rail ticket and stop operating?
For example, the train departing on July 05 can be refunded at the latest on July 10 (including July 10) at the station (now the national network), if it is July 11 to apply for a refund, it will be invalid if it is overdue if it is July 11 to apply for a refund.
The railway department said that if passengers have already bought tickets and the train is confirmed to be out of service at that time, they can get a full refund. The first is to go to the station ticket office to go through the refund and change procedures, and the second is to purchase tickets online and have not exchanged or refunded tickets, they can also go through the procedures on 12306**.
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Some time before the train is suspended, there will be an announcement about the resumption of train operation at 12306** and at the station.
On our **12306, select the train number and departure location, arrival location and departure date you want to inquire on the home page, and click on the query.
If the train stops working, the date, train number, fare, and remaining seats are displayed. At this time, you can book tickets smoothly. If the train stops working, the train stops working will be displayed on the right.
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The specific operation is as follows:
2. Accompany Songsan on the "home page" of China Railway 12306 and click "Tickets".
3. Enter "Departure Place", "Arrival Place" and "Departure Date", then check "High-speed Rail EMU", and finally click "Query" to enter.
Fourth, on this page, find the "train number" that you want to check in Lu's line.
5. If "scheduled" is displayed, it means that the train has not been suspended.
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The high-speed rail is suspended between 0:00 and 6:00 every day.
After midnight, high-speed rail must undergo routine maintenance and overhaul. This includes the Public Works section.
Inspections of wiring, power supply equipment, and even seats.
In order to ensure the normal operation of the high-speed rail the next day, the maintenance work must be very careful, so the labor cost is also very high. Due to the special structure of the high-speed rail line, the entire line must be stopped during maintenance to ensure the safety of maintenance personnel. In addition, after the overhaul, in order to further ensure the safe operation of the high-speed railway, there will be an empty train every day to confirm the safety of the line, and this confirmation train is also an important vehicle to escort the trains and passengers behind.
The speed of a train is different from the speed of a high-speed rail. The speed of the train is about 100 kilometers per hour, while the high-speed rail is usually 250 kilometers per hour, and the difference between the speed of the two is already obvious. At the same time, the train track is on the ground, the slower speed and the ground track is safer, unlike the high-speed rail, it is on the viaduct.
The speed is very fast, and if there is a problem with the track, the safety of passengers cannot be guaranteed, so it is a good choice to suspend the service at night. For this reason, every night after the high-speed rail is suspended, there will be maintenance personnel who inspect the high-speed rail track to repair the track, so as to ensure people's safety.
And every morning some tourists see the yellow high-speed rail is to detect whether there are hidden dangers of the high-speed rail doctor, before the high-speed rail operation, it will be tested again, in the final analysis, the main reason for not operating at night is to free up time to test the track, which is also to ensure the safety of tourists.
In addition, even if the high-speed rail runs at night, the passenger flow will not be very high-speed rail, the high-speed rail is built in the suburbs, located in the middle of nowhere, passengers can take the night bus, a few hours to reach the destination, and at this point in time there is no convenient means of transportation.
Take, only those more expensive taxis, so there are many people feel that it is not cost-effective, therefore, at night the passenger flow is less, so not only can not make money, may lose more.
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Legal analysis: 1. The driving route is dangerous and cannot operate normally in the short term, such as floods, mudslides, etc. 2. The driving route needs to be renovated, and some trains that are not popular will be temporarily suspended.
3. During the Spring Festival, due to the low occupancy rate of some trains, some trains will be temporarily suspended in order to improve the transportation capacity of goods. 4. The occupancy rate of some trains is very low, and the relevant road bureau cancels the operation plan of the train.
Legal basis: Railway Law of the People's Republic of China
Article 7 The local people at all levels along the railway shall assist the railway transport enterprises to ensure the safe and smooth operation of railway transport, the good order of stations and trains, the integrity of railway facilities and the smooth progress of railway construction.
Article 8 The technical management regulations of national railways shall be formulated by the competent departments of railways, and the technical management measures of local railways and special railways shall be formulated with reference to the technical management regulations of national railways.
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Legal analysis: Train suspension generally refers to the situation that the train route that has been sold or has not been sold but has been sold cannot operate normally due to natural disasters or emergencies.
Legal basis: "Regulations on the Administration of Railway Safety" Article 4 The relevant departments of the local people at all levels and the local people at or above the county level along the railway shall, in accordance with their respective duties, strengthen the education on ensuring railway safety, implement the joint defense responsibility system for road protection, prevent and stop acts that endanger railway safety, coordinate and deal with matters related to ensuring railway safety, and do a good job in ensuring railway safety.
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Legal analysis: G2023 from Shangqiu to Lanzhou West, via Zhengzhou. Due to the epidemic control in Zhengzhou, G2023 is suspended.
Legal basis: "Law of the People's Republic of China on the Prevention and Treatment of Infectious Diseases" Article 42 When an infectious disease breaks out or becomes prevalent, the local people at or above the county level shall immediately organize forces to prevent and control the disease in accordance with the prevention and control plan, cut off the transmission route of the infectious disease, and when necessary, report to the people at the next higher level for decision, and may take the following emergency measures and make a public announcement:
1) Restricting or stopping fairs, theater performances, or other activities where people gather;
2) Suspension of work, business, or school;
3) Sealing or sealing public drinking water sources, food, and related articles contaminated by infectious disease pathogens;
4) Controlling or culling infected wild animals, domestic animals and poultry;
5) Closing places that may cause the spread of infectious diseases. When a higher-level people** receives a report from a lower-level people** on the adoption of the emergency measures listed in the preceding paragraph, they shall immediately make a decision. The lifting of emergency measures is to be decided and announced by the organ that made the original decision.
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Legal Analysis: No. High-speed rail has now deeply affected people's travel and life, and it can be said that we are becoming more and more inseparable from high-speed rail. Unless the hand index is due to some force majeure factors, such as epidemics and natural disasters, under normal circumstances, it will generally not be suspended.
Legal basis: Civil Code of the People's Republic of China
Article 814 The contract of carriage shall be formed when the carrier issues the ticket to the passenger, unless otherwise agreed by the parties or otherwise customary in the transaction.
Article 815 Passengers shall take the comics according to the time, flight number and seat number shown on the valid ticket. If a passenger travels without a ticket, overrides, skips a class, or takes a preferential ticket that does not meet the conditions for price reduction, he/she shall pay the fare in addition, and the carrier may charge an additional fare in accordance with regulations; If the passenger does not pay the fare, the carrier may refuse carriage. If a passenger under a real-name passenger contract loses his/her ticket, he/she may request the carrier to report the loss and reissue the ticket, and the carrier shall not charge the fare or other unreasonable fees again.
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2. You can call 12306**Service** to transfer manual service for consultation.
Method 1:(PC).On the homepage, select the departure and arrival places and departure dates of the trains you want to search for, and click Search.
For example, query the D4808 train from Wuhan to Shanghai on January 30) 3If the train is suspended, the words "Train Suspended" will be displayed on the right.
3.Find the train you want to query, if there is the word "train suspended" below, the train will be suspended.
Method 2:3.The pop-up China Railway 12306 Update page will show the latest train suspension information.
4.Click on the title to view the full announcement.
Method 3:Dial 12306 from a landline or mobile phone, and follow the prompts to transfer to the human service for consultation.
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The specific operation is as follows:
2. Click "Tickets" on the "Home Page" of China Railway 12306.
3. Enter "Departure Place", "Arrival Place" and "Departure Date", then check "High-speed Rail EMU", and finally click "Query" to enter.
4. Find the "train number" you want to view on this page.
5. If "scheduled" is displayed, it means that the train has not been suspended.
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