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Hello, this situation may be that there are too many apps in your phone or a battery problem, it is recommended that you uninstall some unnecessary apps or replace the battery of your phone to try, thank you for your support to Lenovo, I wish you a happy life!
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Hello! The S868T mobile phone will automatically turn off, if the battery is confirmed, it is confirmed:
1. It may be caused by poor contact between the battery and the mobile phone.
Try to operate: Take out the battery, if you feel that the battery is too loose in contact with the phone, you can try to use some small pieces of paper to plug and fix the battery and observe it.
It is also possible that the surface of the metal contacts is dirty or oxidized, try to wipe off the metal contacts with alcohol or eraser and observe the use.
If the improvement is not large, it is recommended to take the time to go to the Lenovo site to deal with the battery metal contacts to "derust".
It is not excluded that the internal loss of the battery itself is abnormal, if possible, try to replace another battery for observation and use.
2. Whether there are too many resources installed on the mobile phone, such as some third-party programs or information resources, etc., some unnecessary resources can be deleted; You can find out if you have installed other third-party software that is not compatible with the system, and if so, it is recommended to uninstall the software and observe it.
If you can't find out which software is causing it, it is recommended that you back up your important personal information and try to restore factory settings to eliminate the interference of third-party software (System Settings - Privacy - Factory Reset);
3. Or whether there has been an accidental bump or fall, and the inadvertent operation caused by the damage of the mobile phone components or the abnormal connection cable is required, you need to go to the site to detect and check.
4. If the above operations are still not improved, it is not excluded that the system itself is unstable or the underlying parameters, the motherboard circuit is abnormal, it is recommended that you go to the site to let the staff help you flash the machine, and detect the relevant components.
Lenovo site query.
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We apologize for any inconvenience this may cause.
If you want to recall whether the automatic restart occurs under a specific operation or software, we recommend that you perform the following simple troubleshooting:
a.Reboot is now present when specific third-party software appears:
1.It is not excluded that it will automatically restart due to compatibility issues, and it is recommended to uninstall and reinstall or replace other software of the same type.
2.This can usually be improved, but it is recommended that you back up your personal data and try a factory reset after attempting.
b.Occurs without a specific pattern:
1.It is recommended that you remove the SIM card or SD card and turn on the observation, it can be improved after removal, it is recommended to replace the SIM card or SD card, if so, it is not ruled out that the card slot is abnormal, it is recommended to send it to the Lenovo site for repair;
2.If you have other batteries, it is recommended that you replace them, and it is not excluded that the battery is abnormal or too short;
3.If there is no significant improvement after the above operations, please back up the fuselage data for factory reset.
If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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If you want to rule out some interference caused by the surrounding network environment, temperature, magnetic field and other factors, it is recommended that you try to confirm and operate the following:
1. Is it that some third-party software installed and used is incompatible and conflicting? Try to uninstall the relevant programs (especially if you always open and run some software and it will crash and restart automatically);
2. Automatic restart caused by too many background programs that cause the current program to have insufficient resources, you can observe and use some unimportant background programs after you close them, or use them through some optimization and cleaning software to optimize the use of the system (like Le Security, 360 Guard, LBE Security Master, etc.);
3. The system files are unstable, especially the rooted phone, you restore the factory settings of the phone, or flash the system to upgrade and then take a look, firmware.
4. It is not excluded that it is caused by abnormal internal wiring, virtual soldering of motherboard-related components, and abnormal (damaged), which needs to be tested and repaired at your after-sales site;
Service site inquiry.
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1. Software conflict: With the popularity of smartphones, many people have installed various game software and applications on their mobile phones. These software settings are different, and there is a high chance of conflicts, resulting in a reboot.
Solution: Uninstall some applications that are not needed temporarily.
2. Battery failure: Due to various reasons, the battery will be damaged by contact, etc., which will also cause the phone to restart automatically.
Solution: It is recommended to replace the battery, and the merchant may replace it free of charge during the warranty period.
3. Viruses in the Mini SD card. Due to the non-standard use of mobile phone users, it leads to viruses in the miniSD card.
Workaround: Format the memory card and reinstall the software.
Fourth, the mobile phone system crashes: many users are constantly changing the mobile phone system, resulting in the instability of the mobile phone system.
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It's a problem with the mobile phone system, it is recommended to flash the phone, or there is a problem with the mobile phone motherboard, then you have to replace the motherboard, if you can't solve it yourself, ask the local Lenovo i service after-sales.
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Contact phones have always been rubbish.
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Dear Lenovo users, hello!
It is difficult to judge the specific reason here, and it is recommended to go to the service station for specific testing.
IDEA Forum:
Think Forum:
Lenovo Community.
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Lenovo S850T frequently restarts phenomenon, recall whether it is an automatic restart under a specific operation or software, it is recommended to perform a simple investigation according to the following conditions:
a.Reboot is now present when specific third-party software appears:
1.It is not excluded that it will automatically restart due to compatibility issues, and it is recommended to uninstall and reinstall or replace other software of the same type.
2.This can usually be improved, such as backing up your personal data and trying a factory reset.
b.Occurs without a specific pattern:
1.It is recommended to remove the SIM card or SD card to start up and observe, it can be improved after removal, it is recommended to replace the SIM card or SD card, if so, it is not excluded that it is caused by the abnormal card slot, it is recommended to send it to the Lenovo site for repair;
2.After the above operation, there is no obvious improvement, and the backup of the fuselage data is processed by restoring the factory settings.
If the problem still cannot be effectively solved, it is recommended to take the time to go to the maintenance station for specific inspection and treatment.
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Hello! Sorry for the impact on your use, it is recommended that you observe whether this phenomenon occurs after installing a third-party software, and if it can enter the system, it is recommended that you uninstall the program. If you cannot access the system, it is recommended that you unplug the SIM and try to restart.
If the problem persists and cannot be solved, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.
Inquire about authorized maintenance sites on the official website.
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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It may be due to unstable battery voltage or software conflicts, which may cause excessive memory usage and poisoning.
The first possibility is that the hardware problem can not be solved by installing software, and the voltage of the general mobile phone will be somewhat unstable after a period of use, and if the battery is replaced for a period of time, it will still be unstable and will automatically restart.
However, the automatic restart caused by this reason is generally not very frequent, and if it occurs more frequently, it is recommended that you replace the battery.
The second possibility, to solve the problem, you need to find out which two software are in conflict, generally from the system tool software, such as installing 360 mobile phone guard and security manager at the same time, this situation is easy to occur.
It's also possible that you have installed software that doesn't have good compatibility!
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If the Lenovo S868T is still in the repeated boot state and has not been improved, it is recommended to reinsert the battery and try to restart:
a.If it occurs in specific third-party software, it cannot be ruled out that it will automatically restart due to compatibility problems, and it is recommended to uninstall and reinstall or replace other software of the same type.
b.Back up your personal data for factory reset (PS: remember to back up your data before operation to avoid personal data loss).
a.Remove the SIM card or SD card to start up and observe, it can be improved after removal, it is recommended to replace the SIM card or SD card, if so, it is not ruled out that it is caused by the abnormal card slot, it is recommended to send it to the Lenovo site for repair;
b.If there are other batteries, it is recommended to replace them for comparison, and it is not excluded that the battery is abnormal or too short;
c.It may be caused by abnormal system files or motherboard hardware, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended to deal with it by yourself, and take the time to go to the maintenance station to be assisted by the engineer to test and deal with it.
Hello, sorry for the inconvenience.
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