Why can t Samsung mobile phones use the counter war assistant

1.Close and restart the app.

2.It is recommended to uninstall this software and reinstall it.

3.Try to change to another version.

4.Update the system version of the phone and try to install it.

5.Back up your phone's data (**book, SMS, multi** files, etc.), restore the factory settings and try to reinstall it.

6.If it still can't be used after factory reset, and other third-party software can be used normally, only this software can't run normally, which is a compatibility problem with the mobile phone system. It is recommended to take your phone to the nearest service center for testing and further processing.

1.Since there is no specific check on the phone in the network.

2.In order to understand and solve the problem in a more targeted manner, it is recommended to send the phone to the nearest Samsung service center for testing, and the service center will determine the specific problem of the phone based on the test results.

Friends can use the 360 phone assistant to root with one click.

If your phone is not able to access the Internet with mobile data, it is recommended that you:

1.Check whether the SIM card of the mobile phone has the Internet function enabled.

2.Make sure mobile data is on: Swipe down the top curtain to turn on mobile data. If you have a dual-SIM phone, check whether you want to switch to a SIM card with data activated.

Note: Some CDMA dual-SIM machine card 2 does not support mobile Unicom SIM card Internet access).

3.Check whether to set a data usage limit. On some machines, [Limit Data Usage] is enabled, and the mobile data function will be automatically turned off when the data is exceeded.

4.Check whether all Internet access software or browsers are unavailable. Some machines support [Limit Application Traffic], which can control individual applications to use mobile phone data or Wi-Fi to surf the Internet.

5.If you still can't access the Internet after checking the above contents, it is recommended to reset the Internet access parameters of your mobile phone: Settings - (More Settings) - Mobile Network - Access Point Name - More (Menu Key) - Reset to the default settings.

6.If it doesn't work, try to replace it with another SIM card to rule out whether it is a SIM card.

7.Try it after changing the time period or changing to a different location.

8.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.

9.Check if your phone has a push notification for system updates, and if so, upgrade your phone to the latest version in a Wi-Fi environment.

If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

If your phone is not working properly, please check the following:

1. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;

2. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;

3. After 3-5 minutes of power off, restart the phone and try again;

4. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

5. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description.

If your phone cannot access the Internet with data data, it is recommended to perform the following steps:

1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.

To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card to open the data traffic Internet service.

2. Check whether the "Mobile Data" switch is turned on.

Slide your finger down on the top curtain of the screen and turn the "Mobile Data" dot green.

3. Please try to replace it with another ** card.

4. You can also try again in a different time period or network environment.

5. Back up the mobile phone data (**book, SMS, **, etc.), restore the mobile phone to factory settings, if the fault persists, it is recommended to send the mobile phone to the nearest service center for testing and maintenance.