Why can t Samsung mobile phone mobile data network work?

Updated on technology 2024-03-23
3 answers
  1. Anonymous users2024-02-07

    If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:

    Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.

    Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.

    Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.

    Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.

    Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.

    Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.

    Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.

  2. Anonymous users2024-02-06

    If your phone cannot access the Internet through mobile data, it is recommended that you:1Swipe down the top curtain of the screen to turn on mobile data. 2.If you still cannot access the Internet after the above operations, it is recommended to reset the Internet access parameters of your mobile phone: Settings - Mobile Network.

    Or try a different time period to troubleshoot network issues. 4.Upgrade your phone to the latest version. 5.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.

    If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

  3. Anonymous users2024-02-05

    There are three solutions to the mobile data network of Samsung mobile phones: activate GPRS Internet service, check whether mobile data is enabled, and reset Internet parameters

    There are three solutions to the mobile data network of Samsung mobile phones:

    Method 1: Activate GPRS Internet access. To use the mobile phone data Internet function, your ** card needs to open the GPRS Internet service. You can contact your local network provider to open the GPRS Internet service.

    Method 2: Check whether the mobile data is enabled, if the data is not enabled, the Internet access function cannot be realized.

    In standby mode, slide your finger down on the top curtain at the top of the screen.

    Slide the taskbar at the top of the screen to the left and point Mobile Data green.

    Method 3: Reset the Internet access parameters. Click Applications

    Click Settings.

    Select Mobile Network.

    If you choose SIM 1 to surf the Internet, tap SIM 1 and then select Access Point Name. (Tip: If you choose SIM 2, tap SIM 2 and then select Access Point Name.)

    Click the Menu button in the lower left corner and select Reset to Default.

    Once you've done the above, restart your phone.

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