What should I do if I lose my tracking number What should I do if I lose my tracking number?

You get in touch with the courier company first, let the courier send the courier to the door, and then talk to him, if it is really said that it is malicious not to receive, you can find the courier to complain to the seller with you, the courier will not be bought, because if the package is lost, they are responsible for compensation, you can rest assured, ** is a very beneficial online shopping company for buyers. Don't be afraid that there is no place to solve it, we will exclude a seller like this.

I encountered a strange thing today, the customer came to say that he did not receive it today, I checked it for her, but I was shocked by a check, I sent it was Yunda Express, the single number record shows that the goods were sent from Guangdong on the 13th, and there was a sign for Li Mingxia in Fuqing, Fujian on the 15th, but we have always cooperated with EMS and YTO, and the office express delivery list is only YTO and EMS, even if I point to the delivery. It is impossible to choose the wrong express order number, and I am shipped from Anhui, it is impossible to run to Guangdong, and now the customer has applied for a refund, contacting ** to say that my normal, no abnormality was found, it is really depressed, I don't know what is going on.

Contact the courier company directly, tell the courier company your shipping address and name and the address name sent to the other party**, the general courier company will enter the computer, let the courier check it! If the express can't be found, you can really only find the seller, explain, and let the seller help you pay attention to the returned goods! I believe that a conscientious seller will not withhold your goods and tell nonsense!

After all, it would be a discredit to do that! Hey! Go ahead and give it a try!

Don't worry!

How to check the express delivery if the express tracking number is lost.

There are several ways to do this:

If it is mailed by courier, call the courier and report the mobile phone number and name to search.

Through the express point, go to the express point, find, and generally have a bottom, so don't worry too much.

If the parcel is lost from online shopping, it is relatively simple to deal with, find the seller directly, and the seller will deal with it by himself: reissue or refund. If the seller refuses to deal with it or is not satisfied with the handling, he can ask the official of the online shopping platform to intervene if the communication is not resolved.

In the case of a private mailing package, this is relatively complicated to handle. First of all, please provide the mailing slip (or courier number) and valid documents to the local courier point for claim processing. If you are not satisfied with the claim result of the local courier point, you can contact the customer service of the courier company** for processing.

Shentong Express. Shentong Express brand was founded in 1993, the company is committed to the construction and development of national brands, and constantly improve the terminal network, transit transportation network and information network three-dimensional operation system, based on the traditional express business, fully enter the field of e-commerce, with professional services and strict quality management to promote the development of China's express industry.

After more than 20 years of development, Shentong Express has formed a complete and smooth express delivery network across the country. As of January 2021, the company has more than 4,500 independent outlets and stool companies, more than 25,000 service outlets and stores, more than 300,000 employees, and nearly 10,000 new jobs every year.