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If your phone is experiencing call drops, it is recommended that you try to change the network environment (such as outdoors) to verify whether it is a signal coverage problem. If the signal is normal and nothing is blocking the antenna, it is recommended that you enable "Airplane Mode" and hold it for at least 15 seconds, and then turn it off again. If it still does not return to normal, it is recommended that you contact 10010 customer service** to verify the problem.
The common causes and solutions for phone not receiving calls** are as follows:
1.Check whether the mobile phone is in arrears and shut down, and it is recommended to pay and recharge;
2.Check whether the phone is set to call forwarding, turn on airplane mode, call restrictions, etc., and it is recommended to cancel and try again;
3.Check whether the function or signal of the mobile phone is normal, it is recommended to change the mobile phone or location and try again;
4.If you cannot use it when roaming to other places, it is recommended to check whether the local network signal is normal and whether the number has been activated for roaming permissions.
5.Try restarting or changing your phone to see if you can make calls**;
6.Bring your SIM card to your local office for testing or replacement.
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1. Change the location or SIM card, first eliminate whether there is a signal problem in the location or the fault of the card. 2. If you use the 4G network, you can switch between 2G or 3G network calls to test whether the 4G network is unstable. 3. Upgrade the system version.
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If you are using a Huawei phone, you can use the following methods to automatically hang up or interrupt a call on your phone:
1. Please avoid misoperation during the call.
1.If the phone is far away from your ears during a call, the phone screen will turn on, and your finger or face may accidentally touch the hang up button to hang up the call.
2.If you have enabled the function of pressing the power button to end a call, and the call will be hung up if you touch the power button by mistake during the call, you can search for and enter the power button to end the call setting page in the settings, and turn off this switch.
2. Make sure you are in a good network environment.
1.Poor cell phone signal can cause calls to drop.
2.If your mobile phone signal is normal and calls are often dropped in the same place, it may be caused by an abnormal network in your area, and it is recommended that you try to move to another place.
3.If you are using 2 3G calls, it may be caused by poor 2 3G network coverage in your area.
3. Please make sure that you are not restricted by the operator.
If your call hangs up automatically when the call duration reaches 1 or 2 hours on the hour, it may be a limitation of your carrier, and it is recommended that you contact your carrier.
4. Please take out the mobile phone card.
1.If your mobile phone card is a manually cut card, it is possible that the call will be interrupted due to non-standard shape and poor contact, so it is recommended that you bring your personal ID card to the operator's business office to apply for a standard mobile phone card.
2.Dirty or oxidized SIM cards can also lead to poor contact, so it is recommended that you keep them clean.
5. Please reset the network settings.
If your phone still hangs up or disconnects when you are still on a call, please contact Huawei Consumer Service** (950800) for further assistance, or back up your data in advance (third-party apps such as QQ and WeChat need to be backed up separately), and bring your purchase voucher to a Huawei Customer Service Center near you for more assistance.
Boarding service. Huawei Customer Service Center.
Repair spare parts** inquiry.
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If the mobile phone call is interrupted for no reason, it may be because the network person may call in from another number, causing the mobile phone to be incorrect.
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There are two problems to be taken into account, either the signal problem, the mobile phone card problem, or the mobile phone problem.
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The phone settings are regularly shut down and restarted, and many problems will be fixed! Sometimes the network signal is not good, and this is what you said. I hope you can adopt it!
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If your mobile phone is frequently interrupted during calls, it may be related to your mobile phone, and it is recommended that you change your mobile phone for testing; If it occurs occasionally or at a fixed location, it may be related to strong radio wave interference, cross-area switching, many tall buildings around the call or network coverage, you can contact the local manual customer service, and the company's network optimization personnel will test and implement the corresponding network optimization work in the later stage.
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The analysis is as follows:
The problem of the mobile phone itself, the self-test of the mobile phone radio receiving equipment during the call, resulting in a temporary interruption, can be restarted to try;
You can check whether the distance sensor (above the screen) is far away from your ears when you hit **, and the interruption caused by the mobile phone screen turning on, fingers or faces accidentally touching the hang-up button, try to use the headphones or hands-free for a while, if there is no problem, it means that it was caused by accidentally touching the hang-up button before.
or the signal is not good and causes interruption, if the signal is weak or fluctuates greatly, it is recommended to consult the operator. You can also turn off the 4G switch of the mobile phone and then call**, because the 4G network is unstable in some areas, and it is easy to interrupt communication. (Some mobile customized models do not have a 4G switch for mobile needs).
If a protective case, especially a metal case, is used, it may cause interference to the signal.
If the problem occurs frequently, it may be the cause of the instability of the software system, it is recommended to back up the data and upgrade to the latest version, if it is already the latest version, back up the data and restore the factory settings.
If the connection is dropped or interrupted no matter where you call, it may be a hardware problem with the mobile phone, and it is recommended to back up the data and take the purchase invoice to the outlet for testing.
If you cut the card by yourself, the card slot may be poorly contacted, there will be various problems such as no network, weak signal, etc., it is recommended to change to the original standard SIM card. See if your friends also have this kind of problem, if so, it may be a problem with the network. You can also back up your data in advance and upgrade to the latest system software
Set up > System Update > Check for updates, and if there is a new version, follow the steps to upgrade the system.
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If your mobile phone is frequently interrupted during calls, it may be related to your mobile phone, and it is recommended that you change your mobile phone for testing; If it occurs occasionally or at a fixed location, it may be related to strong radio wave interference, cross-area switching, many tall buildings around the call or network coverage, you can contact the local manual customer service, and the company's network optimization personnel will test and implement the corresponding network optimization work in the later stage.
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Location signal problems or phone malfunction, solutions:
1. Change the location or SIM card to eliminate whether there is a signal problem in the location or the fault of the card;
2. If you use the 4G network, you can switch between 2G or 3G network calls to test whether the 4G network is unstable.
3. Upgrade the system version.
Reasons:1The phone is out of battery or dead;
2.Bad signal ;
3.The phone has a virus or a system problem or crashes;
4.There is a problem with the network, such as a problem with a satellite or terrestrial conversion platform.
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This is only a problem with Huawei, and many mobile phones have appeared! Moreover, this problem has only occurred frequently in the last 1-2 months, and can there be a big change in the communication tariff 2 months ago (especially if the traffic accumulation is not clear)? Think about it, who will benefit the most from such a problem?
--Isn't that clear!!
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I have used Huawei mobile phones, and I feel that the system is not very stable, I asked Huawei customer service, and they said that it was a signal problem.
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The signal is unstable, try a different SIM card.
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Either the signal is a problem or a system problem.
The solution is either to change the SIM card or flash the system.
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If your mobile phone is frequently interrupted during calls, it may be related to your mobile phone, and it is recommended that you change your mobile phone for testing; If it occurs occasionally or at a fixed location, it may be related to strong radio wave interference, cross-area switching, many tall buildings around the call or network coverage, you can contact the local manual customer service, and the company's network optimization personnel will test and implement the corresponding network optimization work in the later stage.
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My Huawei mobile phone just bought a few months, and now I find that the answer is broken, is this a quality problem, the terminal rate has reached more than 90%, my**a lot,**a break, the other customer thinks I hung up, this is impolite, I hope Huawei mobile phone management personnel give me a satisfactory answer, Hua 5000 yuan to buy such a broken mobile phone.
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