Star rating of the hotel What are the star rating criteria of the hotel

The hotel star rating criteria are as follows:

1. One-star hotel.

The equipment is simple, with two most basic functions of food and accommodation, which can meet the simplest travel needs of guests and provide basic services.

2. Two-star hotel.

The equipment is general, in addition to the basic equipment such as guest rooms and restaurants, there are comprehensive service facilities such as sales department, post and telecommunications, hairdressing, etc., the service quality is good, and it belongs to the general travel level to meet the needs of the middle and lower class of tourists.

3. Three-star hotel.

It is fully equipped, not only providing accommodation, but also meeting rooms, amusement halls, bars, cafes, beauty rooms and other comprehensive service facilities. Each room is about 20 square meters in size and is fully furnished, equipped with a refrigerator and color TV.

4. Four-star hotel.

The equipment is luxurious, the comprehensive service facilities are perfect, the service items are many, the quality is excellent, the indoor environment is arty, and the quality service is provided. Guests can get high-class material comforts and good spiritual enjoyment.

5. Five-star hotel.

This is the highest rating of tourist hotels. The equipment is very luxurious, the facilities are more perfect, in addition to the luxurious room facilities, the service facilities are complete. There are a variety of restaurants, large-scale banquet halls, conference halls, and comprehensive services.

There are centers for social, conference, entertainment, shopping, recreation, health and other activities.

Assessment process. After the hotel submits a five-star application, the local tourist hotel star rating agency will review the preliminary evaluation and submit it to the National Star Review and Adjudication Committee step by step, and the National Star Review and Adjudication Committee will appoint inspectors to conduct inspection and evaluation. The inspection is divided into two parts, one is the open inspection, that is, a comprehensive inspection of the hotel's hardware facilities, and the hotel must achieve 420 points out of 610 points in order to enter the next procedure, that is, the unannounced part.

The star judges came to the hotel as guests, and without letting the hotel know, they made an unannounced visit to the hotel's cleanliness, service quality, maintenance, etc., and scored the hotel during the unannounced visit, and the hotel's scoring rate reached more than 92% before it passed, and finally the five-star mark and certificate were awarded by the national star jury.

With the approval of the national leadership, with reference to the international hotel evaluation standards, and combined with the actual situation of our country, the National Tourism Administration has formulated the "Star Standard for Foreign-related Tourism Hotels of the People's Republic of China".

1 star hotel.

The building structure is good, the interior and exterior decoration are made of ordinary building materials, there is a certain area of the vestibule, there are at least 20 guest rooms for rent, 75% of the rooms have toilets, 12 hours of cold and hot water, restaurants and other facilities to meet the needs of economic tourists.

2 star hotel.

The building structure is good, the interior and exterior decoration adopts better building materials, the front hall has a certain hotel atmosphere, there are at least 20 rooms for rent, the rooms have supporting furniture, 95% of the rooms have toilets, 16 hours of hot and cold water, there are larger restaurants, shopping malls, post and telecommunications, barber rooms, basically meet the living requirements of tourists.

3 star hotel.

The building structure is good, the interior and exterior decoration are made of high-grade building materials, the layout is basically reasonable, the appearance has certain characteristics or local ethnic style, the decoration in the hall is beautiful and chic, the standard rooms are beautifully decorated, and there are toilets, within 24 hours, the first hot and cold water, cold and warm beats, direct dialing, color TV, and complete equipment. There are large and small restaurants providing Chinese and Western cuisine, as well as conference rooms, amusement halls, bars, cafes, beauty rooms, fitness rooms and other facilities. The number of such hotels is enviable, the service has a certain level, the first is moderate, it is more popular in the world, and it is welcomed by tourists.

4 star hotel.

The appearance of the hotel is unique, or has a distinct local ethnic style. The decoration is luxurious, the atmosphere of the hall is elegant, the service facilities are perfect, the environment is elegant, the quality service is provided, and the tourists can get the higher material and spiritual enjoyment after entering the store, mainly to meet the high consumption of tourists with higher economic status.

Five-star hotel.

The hotel building equipment is very luxurious, the hall has a luxurious atmosphere, the environment is beautiful, the facilities are more perfect, the bathroom has showers, steam baths, automatic massage cylinders and other luxury equipment, as well as modern equipment such as computers, coolers and other high-end facilities.