Why can t the vivo account log in on the mobile phone, but the computer can

Hello! I'm sorry for the inconvenience, but also for your understanding, it is recommended that you check the network and try again, it is recommended that you change the wifi network to try it, if it still doesn't work, please try the following methods.

This item will lose all the data stored by the user on the mobile phone, including ** book, short message, third-party application software, and related information, and the data stored on the T card will not be lost. Use with caution.

Instructions for firmware upgrades.

If the problem cannot be solved through the above methods, please contact the after-sales service center, and the address of the after-sales service center can be found in the settings - general more settings - after-sales service menu. You can also go to vivo official ** to check the address of the after-sales service center.

vivo password input is only wrong, retry the password or use the mobile phone number to log in, detailed steps:

1. Open the built-in software "vivo official website" in the vivo mobile phone;

2. Click "Count more than mine" in the lower right corner of the page;

3. Enter the "Center", click on the avatar and log in with the local mobile phone number;

4. vivo has logged in to vivo's official website and can use a variety of services provided by vivo's official website;

5. Click the settings icon in the upper left corner of the page;

6. Enter the "and Settings" interface and click "Switch" at the bottom of the page;

7. Click "Switch" to log in to vivo additionally.

Hello! What is the prompt if you can't log in? Can you describe it in detail, so that we can help us analyze the problem.

After the official network is registered, I can't log in.

If you encounter an account that cannot be logged in, troubleshoot:

1. Confirm whether the network used is good, change the network or location and try again;

2. Carefully check whether the account, password, and verification code are entered incorrectly (pay attention to case sensitivity);

3. In Settings - click Account - Check and update your vivo account to the latest version;

4. Change the time period and try again;

5. Contact the customer service of the software party to inquire whether the account has been frozen or locked.

If you fail to log in or cannot log in when you log in with your vivo account:

If you cannot log in to your vivo account due to the deactivation of your mobile phone number and email address, it is recommended to bind a new mobile phone number email address.

If the vivo password is entered incorrectly, try the password again or use the mobile phone number to log in, detailed steps:

1. Open the built-in software "vivo official website" in vivo mobile phone;

2. Click "My" in the lower right corner of the page;

3. Enter the "Center", click on the avatar and log in with the local mobile phone number;

4. vivo has logged in to vivo's official website and can use a variety of services provided by vivo's official website;

5. Click the settings icon in the upper left corner of the page;

6. Enter the "and Settings" interface and click "Switch" at the bottom of the page;

7. Click "Switch" to log in to vivo additionally.

If you encounter an account that cannot be logged in, troubleshoot:

1. Confirm whether the network used is good, change the network or location and try again;

2. Carefully check whether the account, password, and verification code are entered incorrectly (pay attention to case sensitivity);

3. In Settings - click Account - Check and update your vivo account to the latest version;

4. Change the time period and try again;

5. Contact the customer service of the software party to inquire whether the account has been frozen or locked.

If you fail to log in or cannot log in when you log in with your vivo account:

If you cannot log in to your vivo account due to the deactivation of your mobile phone number and email address, it is recommended to bind a new mobile phone number email address.