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If the vivo password is forgotten, it is recommended that you can find the mobile phone on the vivo official website - click forgot password - enter - retrieve the password through the previously bound verification method, if it cannot be verified, it is recommended to contact the **customer service in the lower right corner of the official website to appeal.
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First enter the official website, then log in to the number, and then log out.
1. If you forget your vivo account password, open the vivo official website first, and click the account login center on the right side of the homepage of the vivo official website.
2. After entering the vivo account login page, click "Forgot Password" below.
3. Then enter the vivo account name that you have forgotten the password, and after entering, you can retrieve the vivo account password through the bound email address or three ways.
<>4. Retrieve the vivo account password through the mailbox, after submission, the vivo system will automatically send an email to the designated mailbox to change the password, open the address on the mailbox, and you can change the password.
5. Or use mobile phone verification to retrieve the vivo account password, this method of retrieving the vivo password through mobile phone verification is the fastest at night, vivo will send you a verification code on your mobile phone, and you can reset the password by entering the verification code.
6. Retrieve the vivo account password through the password question, enter the answer to the password question, and retrieve it through verification. As long as you remember the password answer you set when you registered vivo, you can reset the new password immediately after entering the answer on the page, and it is recommended to use the "password question" to retrieve it, which is relatively simple and fast.
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The vivo account password cannot be viewed, if you forget the account password, you need to retrieve the password in vivo.
Here's how:
2. Click on the "Login" option in the upper right corner of the vivo official website.
3. Select "Forgot Password" on the login page of vivo official website.
4. Enter the mobile phone number bound to your vivo account on the password recovery page, and click "Next".
5. Click "Get Verification Code", enter the verification code received on your phone, and click "Next".
6. Finally, enter the same new password twice and click "Done" to reset the new password.
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Click "Forgot Password" and follow the prompts to retrieve your password;
2. If you can't retrieve your vivo password, you can reset your password through your account. Please follow this link.
Select "Forgot the security issue" or "Deactivate the email address, bind the email address instead" as the reason for the appeal, and then fill in the relevant information to appeal the account according to the prompts.
3. Click on this link.
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The phone can view its own account, but not the password. If you have forgotten your password, you can use your registered mobile phone number to retrieve your password.
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Click on the top layer of the setting to be the account, if you don't know the password, click on the password to forget the password, and send a text message to verify the new password.
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Situation 1: I forgot the lock screen password but can use my fingerprint or face to enter the desktop.
1. After backing up your data, connect to the network, enter the mobile cloud service - log in to your account - find your device - turn on "Find your phone", and use another mobile phone or computer to open the vivo cloud service (web link.
Enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and erase all the data, thus clearing the lock screen password.
Scenario 2: I forgot the lock screen password and cannot enter the desktop.
1. Enter the wrong lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;
If you have forgotten the lock screen password and have enabled the Find Device function before, you can try to use another mobile phone or computer to open the vivo cloud service (web link.
Enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and erase all the data, thus clearing the lock screen password.
Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.
2. If there is no "Forgot Password" option, 1) Turn off the machine, press and hold the volume plus button and the power button for about 5 seconds to turn on the machine, press the volume button to select recovery, press the power button to confirm, click "Clear Data", after clearing, you can clear the lock screen password; After restarting, you need to verify the logged in vivo account password. (This method cannot be cleared, see below).
2) If you have turned on the function of finding devices, you can try to use other mobile phones or computers to open the vivo cloud service (web link.
Enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and erase all the data, thus clearing the lock screen password.
Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.
After the FBE encrypted model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.
If you are unable to reset the lock screen password by clearing all data, please bring the device, ID card, and proof of purchase to the vivo customer service center for processing.
Customer service center address: enter the vivo official website vivo**app--my--outlet inquiry--select the current province and city for inquiry; Or go to this link query: Web Links.
If you forget the vivo password, you can enter the vivo official website vivo**app--my--**customer service or the web version of vivo official website--scroll down to the bottom --**customer service--enter the manual customer service to enter the consultation and understanding.
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Here's how to retrieve your vivo account password:
1. If the mobile phone number and email bound to the vivo account can still be used or remember the answer to the password protection question, please enter the login interface of the vivo official website first.
Click "Forgot Password", enter "Bound Mobile Phone Number", and then click Next, "How to retrieve password: Retrieve by binding mobile phone number, Retrieve through bound email address, and retrieve through password problem" will appear"Retrieve by binding your mobile phone" and then follow the prompts to retrieve the password.
2. If your vivo account is bound to an emergency contact, you can try to reset your password by using the following methods:
1. In the mobile phone settings - account center (login interface) - account password login registration --- forgot password - enter any of the "bound mobile phone number, email and vivo number" to submit - retrieve through emergency contacts - you can reset the password after verification.
2. Open this link on your computer.
In the upper right corner, personal center--login--account password login--forgot password--enter any of the "bound mobile phone number, email and vivo number" to submit--retrieve through emergency contacts After passing the verification, you can reset the password.
3. If the vivo account cannot be self-retrieved according to the above methods, you need to reset the password through the account appeal. Please follow this link.
Select "Forgot the security issue" or "Deactivate the email address, bind the email address instead" as the reason for the appeal, and then fill in the relevant information to appeal the account according to the prompts.
Vivo customer service center address inquiry method: enter vivo official website vivo**app--my--outlet query or vivo official website web version--scroll bottom--service support--service network query--select the province and city to query the customer service center address. , in advance, consult the staff of the center, ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the center.
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Find Settings, click Enter, 2Click to enter.
Once you're in, click on "Security Center".
Click on "Change Password".
Then send the verification code.
Just set a new password.
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Turn on your phone and tap Settings to enter. This is shown in the figure below.
Please click Enter a description.
After entering the settings screen, click Account & Sync to enter. This is shown in the figure below.
Please click Enter a description.
After entering the Account and Sync interface, click the account number to enter. This is shown in the figure below.
Please click Enter a description.
After entering the Account Center interface, click under Account and Security to enter. This is shown in the figure below.
Please click Enter a description.
After entering the Account and Security interface, you can view the changes to your vivo account and password. This is shown in the figure below.
Please click Enter a description.
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