How to refuse the visa when the express arrives, and how to operate the express refusal?

When the courier arrives, you can directly refuse the visa in the future. Speak your thoughts directly to the courier. They will do the visa refusal courier processing.

When you buy goods on the Internet, you must say hello to the seller. See if the visa refusal can be covered by shipping insurance or refunded. This must be negotiated before it is operated. This saves a lot of trouble.

Refusal before delivery: that is, the recipient is shopping online, and the logistics information has not yet shown that ZTO Express has picked up the package, but is waiting to be shipped, the recipient can directly contact the seller, inform the reason for the return, and negotiate a refund.

Refusal in the middle of delivery: that is, the express delivery is already on the way to the destination of signing, and the recipient refuses to accept it, then you need to contact the express network or courier displayed in the logistics information to inform you of the reason for refusal or return, and negotiate with the courier to deal with it.

When the consignee of the express arrives at the end of the outlet, the consignee refuses to sign in person: when the express delivery is sent to the customer, the customer signs for the receipt but the express system does not show the signature, and the customer does not need to charge for the return; When the express delivery to the customer, the customer signs for the receipt but the express system has shown the signature, if the sender requires the return, negotiate with the departure station and the destination site to return the original return, there is no charge; When the courier delivers the parcel to the customer, the customer refuses to accept it and returns it directly. However, if the express delivery system has shown that the receipt has been signed for many days, and the customer requests to refuse to return it, in this case, it is necessary to re-issue the order, so it is charged.

Regarding the issue of refusal of shipping costs, after the customer refuses to accept it, the courier will return it to the sender in the same way. If it is rejected due to the customer's reasons, it is not a product quality problem, and the customer will have to bear the shipping cost. For other reasons, the seller will bear the shipping cost.

If it is an order with cash on delivery, you don't have to pay attention, even if you refuse it for your reasons, don't pay the postage to the courier, you can pay the seller by other means.

It is worth mentioning that after the visa is refused, you can use the original tracking number to check the logistics of the package after the visa refusal. If you are shopping online, you need to click "Apply for Refund" on the platform and keep an eye on the destination of the return until the merchant receives the goods and refunds the purchase amount. If it is a personal mailing, also confirm whether it is actually returned.

1. If there is no receipt, directly refuse to sign, there are two kinds of SMS notification to pick up the express or ** notification. If it is **, you need to explain to the courier that you don't want it, and the express needs to be returned to the original way;

2. In the process of express return, it is necessary to pay attention to the logistics status. Check whether the express is on the way back, if there is a period of time when the logistics is not updated or the display is stopped, you need to ask the courier company about the status of the express;

3. After the logistics shows that the express has been signed by the seller, you need to contact the seller with Wangxin or Ali Wangwang and ask the seller whether the seller has received the express mail and whether he can apply for a refund;

4. After applying for a refund, click the "Refund" button at the back of the order and fill in the reason for the refund and the return logistics;

5. If the refund is successful, the system will prompt you. The money will be returned to Alipay first, and Alipay will then return it to your bank card. If you use the Alipay wallet and the money is returned, the Alipay service center under "Services" of the Alipay wallet will be displayed.

You can directly tell the courier that you don't want this package and refuse to return it.

You refuse to accept it outright, tell the courier that you want to return it, and let him take it back to the company.

There is a hidden method under the beat:

1. I arrive at the express collection point with my identity document and inform the signatory that I refuse to sign the express check. Explain the reason and negotiate the shipping cost.

2. Call ** to the express collection point and inform yourself that you refuse to sign the express. You need to provide your own recipient's name, ** number, order number and tracking number.

The recipient has the right to refuse a visa, but the visa can be refused if the parcel is intact and unopened. In this case, the parcel will be returned to you free of charge.

If the parcel is opened, but there is a mistake in the contents and it is damaged. It is also possible to refuse a visa, but a courier is required to prove it. It's free, too.

You can inform the courier that you need to refuse the goods when the delivery hall collapses the town, or check the logistics information, and contact the courier to inform the refusal when the logistics information shows that the shirt and pants are about to be delivered.

There are two ways to refuse a visa by courier:

The system operation refuses to apply for visas.

**Operation rejection is brightly opened.

One. The system operation refuses to apply for visas.

1.Refuse to accept couriers

If you refuse to accept an express delivery, you generally need to contact the platform merchant first.

2.Logistics messages

After contacting, enter the logistics message to check where the express you want to reject is.

3.Return the way you came

Click on the ** number in the logistics and call it to tell him that you want to refuse it. The courier will return the same way, that is, the rejection is successful.

Two. **Operational refusal

1.The courier refused

If you really don't know how to operate, you can also wait until the courier arrives at the pick-up point and then contact the local courier to refuse to accept it.

Matters needing attention when rejecting the goods:

1. Receive the seller's return address and send it out

After communicating with the seller's customer service, after receiving the address sent by the seller, apply for the return operation; The seller agrees to return the goods, and at the same time fills in the courier number or directly sends the courier number to the seller's customer service chat window to indicate that the product has been withdrawn, please pay attention to the seller's check.

After receiving the refund form, the seller will contact the buyer directly to ask about the reason for the return and communicate whether to return the product.

If the buyer insists on returning the goods, then the seller can directly agree to return the goods and send the return address; If the buyer sends the receipt and payment, it is expected that the seller will refuse.

When sending the address, the seller will generally remind the buyer not to send the payment or refuse to sign it. If it is sent, it is recommended that you sign for the receipt before sending it back, otherwise the courier will only hover between the buyer's address and the seller's address, and the buyer will suffer losses and bear double the courier cost.

3. If you do not contact the seller to return the goods directly

There are many buyers who send back directly according to the shipping address of the purchase, and some of the shipping addresses are wrong, because there are many sellers whose shipping addresses have changed, but they are not updated in time on the network.

At this time, it may be rejected when the express delivery is sent to the seller's return address, and the responsibility lies in the buyer's home, so it is recommended to send it back according to the return address given by the seller after the express delivery is returned, so as to achieve timely return processing.

**After the buyer refuses to accept the courier and the seller's instructions, with the consent of the seller, it depends on what the return address given by the seller is, and the return address is filled in correctly, and the refusal to accept the express return can be successfully returned for a refund.

You can refuse to receive, indicating that you want to refuse, and the general courier will go to get the express mail and return it by yourself, and the logistics display will refuse to accept it for the customer, and you can do it.

Rejected shipments will be sent back to the place of origin, which is the seller's location. There is also a reason for the refusal of the express mail, the postage cost of the round trip has been generated, and the seller will deduct the cost of the round trip, as well as the packaging fee. The courier company will return the rejected express mail from ** to **.

The national standard of "express service", which came into force on May 1, 2012, clearly stopped the provision of "signing before inspection", and the behavior of "signing before inspection" that has been criticized by consumers is expected to end.

Real-name system for express delivery

China's proposed implementation of the real-name system for sending express delivery has been piloted in Shaoxing, Zhejiang: after the Hangzhou Express ** incident in 2011, China is planning to implement the real-name system for sending express mail, and the Ministry of Public Security has carried out a pilot in Shaoxing, Zhejiang. During the Shanghai World Expo, it was also piloted in Shanghai for a period of time.

Once the official start of the trial search Liangxing, the socks town household needs to show the ID card when sending the express, the express company salesman to open the package to check, verify the delivery of the goods, but also to register the information into the computer, and the recipient must also show the ID card to receive the express. Industry insiders said that it can increase the safety factor of express delivery to a certain extent.

The real-name system of express delivery is not only conducive to ensuring the safety of recipients, couriers and express companies, but also conducive to regulating the express delivery market. However, the increased costs of the courier company may be paid by the consumers themselves.

If the parcel is rejected, it will be returned the same way. The buyer directly refuses to accept the courier, and the courier will return to the consignor according to the original way, but the returned courier needs to pay the freight again. Therefore, before the express refusal to return the goods, you must communicate with the seller, explain the situation, and inform the buyer, after the buyer refuses to accept the express, the sender company will contact the sender company and inform the other party of the situation.

The sender company will then contact the sender to report more details.

There are two cases in which the courier is not acceptedIf the recipient does not accept it, it is a refusal. Express rejection is the meaning of the recipient of the express refusal. If this is confirmed, the courier company will send the shipment back to the original address.

Rejected when sending back to the original address. It is equivalent to being rejected by the sender, or unable to receive it due to special reasons. Usually the courier company will contact this person and negotiate a solution, such as the transfer type pure disturbance or collection or temporary storage of the express hidden pants guess company, the courier company will not keep it for a long time, as well as the accusation, late fees, some couriers are only allowed to store for 2 days.

When the courier delivers to you, it will give you a **, you directly tell him that you refuse to accept it, don't open it, don't sign it, don't send it to the door, and the courier will return directly.

If it is a seven-day return without a reason, you can directly return the calendar. If not, you can talk to the seller and apply for a refund. When the time comes, it will be withdrawn.

The specific steps are as follows:

1. Open "**".

2. Select "My Rotten Treasure".

3. Find the express you want to reject.

4. Click "Refund".

5. Select "Refund Only".

6. In the status of the goods, select "Not Received", and finally submit, and you can receive the payment within 7 working days.

7. However, it may be rejected by the seller, which requires you to communicate with customer service about the smooth problem.

It is possible to refuse the courier through **.

1. **Give the person who asked you to pick up the courier, tell him to refuse the visa, if you want the freight, let him add a WeChat or Alipay, and send the freight to him, so you don't need to run back and forth, especially if you write the wrong address and the address is far away from home.

2. If the courier is already on the way at the time of the refund, you can only wait for him to deliver it and then return it, as I told you earlier, fill in the return and refund in the refund status. If the seller hasn't shipped the goods yet, that's very easy, you just write that you haven't received the goods and only refund them, and that's it.

3. Of course, there is also a very simple way to refund, that is, when you refund the money, the store has not yet shipped, so you can directly fill in the refund status column only for refund. Refunds will also be fast.

You can call ** to tell the courier that your courier is not signed, and then it is to refuse the visa, and then he will know that you tell him your courier or **, and he will know.

You can directly say it to the merchant, and then you can say it to the courier to refuse the visa.