Abnormal charging of vivoxplay3s

Hello! It is recommended that you use the original charger for charging, there are many factors that affect the battery performance, such as: frequency of use, machine operation status (such as navigation, games, background running programs, etc., it is very power-consuming), network signal strength, etc. will affect the standby use time of the battery.

To extend battery life, here are a few suggestions:

Turn off infrequently used services such as Wi-Fi, mobile networks, Bluetooth, and GPS, and turn them back on when needed.

Close unwanted background runners.

General causes of abnormal charging of vivo phones:

1. If the charging is not the original charger and the charging is abnormal, please use the original charger.

2. Use the mobile phone when charging, resulting in slow charging or less charging, please do not use the mobile phone when charging, and clean up the background program before charging or turning off the charging observation.

4. If the system is abnormal after the phone is rooted, please observe it after unrooting.

5. If the mobile phone battery fails, you need to go to the local customer service center for testing.

If there is a requirement, the charger and charging cable are still special accessories. Otherwise, the fast charging current is large, and the contact of the socket limb is easy to break, and it will be difficult to use for a long time.

The charger and cable should be bought separately, and the money is not standard.

According to the situation of your phone, it is recommended to try the following methods to solve it first:

1. Press and hold the power button for 30 seconds to see if the phone can be turned on normally.

2. Press and hold the lock screen button and the volume plus button at the same time in the shutdown state, release the lock screen button when the vivo interface appears, continue to press and hold the volume plus button, enter recovery mode, press the volume down button to select wipe data factory reset Press the power on and off to confirm, and wait for the interface to jump, then press the volume down button to select Reboot System Now and press the power on and off to confirm.

If you still can't solve the problem after following the above methods, you can bring your mobile phone to the local after-sales service center for testing and processing, and enter the vivo official website on the computer side - service - service outlets to check the nearest after-sales address and contact**.

Hello! We apologize for the inconvenience and apologize. You can turn it off and charge it or try it by connecting it to your computer. You can also try to upgrade your mobile phone, and there are two ways to self-upgrade your mobile phone

You can upgrade through wifi**: go to Settings - > More Settings - > System Upgrade - >Check for updates immediately-, according to the prompts**Upgrade package, click to verify and install Liang Meng, and the phone will restart and automatically enter the upgrade mode.

On the computer** After the program is installed, open the vivo assistant, connect the phone to the computer, after the tool detects the mobile phone, it will access the server, when it detects that there is new software on the server, it will display the word "new" on the "mobile phone upgrade" button, click the button, and upgrade according to the prompts. If you still can't charge normally, it is recommended that you take your mobile phone, battery, charger and proof of purchase to the BBK after-sales service center for testing and processing. The address of the after-sales service center can be found in the Settings-General-After-sales Service menu.

Hello! We apologize for the inconvenience, but we recommend that you follow the following methods in order to solve your problem.

This item will lose all the data stored by the user on the mobile phone, including ** This Cong Imperial Office, short messages, third-party application software, related information, and the data stored on the T card will not be lost. Use with caution.

Firmware Upgrade Instructions:

If the problem cannot be solved through the above methods, please contact the after-sales service center carefully, and the address of the after-sales service center can be found in the settings - general more settings - after-sales service menu. You can also go to vivo official ** to check the address of the after-sales service center:

1. Whether you use the original charger to charge the mobile phone, if not, please use the original charger to charge. If you are using the original charger of the mobile phone to charge the mobile phone, it is recommended to try to replace a charger and data cable, 2. You can update the system version to optimize the system to try: click Settings - More Settings - System Upgrade - Check the update immediately, according to the prompts ** Upgrade package, click to verify and install, the mobile phone will restart and automatically enter the upgrade mode.

3. It is recommended to bring your mobile phone, charger, and data cable to our after-sales service center to test the phone, and the after-sales service center address **Query in the settings - more settings - after-sales service menu.

4. Try to avoid waiting for the battery to run out before charging, because this will put a lot of pressure on the battery and cause damage. It is more feasible to charge when there is about 20-30% of the battery remaining.

5. It is recommended not to use the mobile phone while charging, as long-term use may affect the service life of the battery.

Do you use your phone while charging? It is recommended that you do not use your mobile phone while charging, if not, are you using the original charger to charge? If it is not recommended that you use the original one, if you use the original one, there is this phenomenon, it is recommended that you change the charger, the data cable to try it, if it is still the case, it is recommended that you bring your mobile phone and charger to the after-sales service testing and processing, after-sales service center address, ** in the settings - more settings - after-sales service menu to query.

Please try charging with the original charger.

If you are using the original charger of the mobile phone to charge the mobile phone, it is recommended to try to change a charger and data cable, or you can turn off the mobile phone and charge it at the socket. If not, it is recommended to bring your mobile phone, charger, and data cable to our after-sales service center to test your mobile phone, and you can check the address of the after-sales service center in the settings of your mobile phone - more settings - after-sales service menu. You can also go to vivo official ** to inquire.