Why do I use my mobile phone to connect to WiFi, but it says that I can t connect to the Internet?

Updated on technology 2024-03-16
25 answers
  1. Anonymous users2024-02-06

    A wifi connection only means that the wireless signal is good, but it does not mean that the network is connected.

    Check your router settings:

    1.Open the browser of the computer connected to the current wireless router, enter part of the router in the address bar, check the bottom label of the router to know), log in to the web configuration interface of the current router, and the username and password are admin by default.

    2.Under Network Settings of the router, first find the WAN port setting option of the router. Setting the "type" correctly here is the crux of the matter.

    There are two commonly used types: PPPoE and DHCP. Choose this according to your own situation.

    If it is a home ADSL dial-up Internet access, choose PPPoE; If there is a direct network interface available, such as cell broadband or a hotel, DHCP is chosen.

    3.If it is DHCP, there is no need to make other settings, and the router will automatically obtain the corresponding network settings. If you choose PPPoE, you need to fill in the correct username and password, which are provided by network service providers, such as China Telecom, and if you forget your password, you can call 10000 for manual consultation.

    4.Next, check the LAN port settings of the router. The settings of different brands are actually similar, the most important thing is to turn on the DHCP function, so as to ensure that the router can assign an IP address to the device when it is connected to the LAN port or connected to WiFi, and the IP address range assigned by DHCP should be in the same network segment as the IP address of the router, for example.

    5.Check your router's security settings. Check whether you have enabled some security policies that restrict MAC or IP address connections, or the corresponding rate limiting policy, and if so, turn them off, otherwise only devices with specific MAC or IP addresses can connect.

  2. Anonymous users2024-02-05

    If you use a vivo mobile phone and the connection to WiFi is normal but you can't access the Internet, you can check it as follows:

    1. Use a laptop or other mobile phone to connect to the router to surf the Internet, or change a routing device to try whether the Internet can go online.

    2. Clear the WLAN data and cache, and then reconnect to the WiFi

    OriginOS FunTouch OS UI and above: Go to Settings - Apps & Permissions - App Management - More - Show System Processes - WLAN - Storage, and select Clear Data and Cache;

    Android 11 models: Go to Settings - System Management - Backup & Reset - Reset Network Settings - Tap Reset to reset;

    FunTouch OS is as follows: Go to Phone Settings - More Settings - Application Management - ("More" in the upper right corner and select "Show System Processes") - Find WLAN - Click Storage, select Clear Data and Cache (some models enter Settings - More Settings - Applications - All - Find WLAN);

    3. Restore all settings and see;

    OriginOS FunTouch OS (Monster) UI and above: Go to Settings - System Administration - Backup & Reset - Restore All Settings;

    FunTouch OS is as follows: Enter Settings - More Settings - Backup & Reset Factory Reset - Restore all settings, this operation will cause the logged in third-party software to need to log in again, but will not clear the **, ** and other files in the phone storage, please confirm that it does not affect the use of some third-party software before restoring all settings. To avoid data loss due to abnormal operation, it is recommended that you back up the important data of your mobile phone first.

    4. Click Forgot Network, and then re-enter the password to connect to WiFi;

    5. Enter i Butler - Traffic Monitoring - Network Management to check whether the software is prohibited from connecting to the WiFi network;

    6. If the above methods are not improved, you can bring your mobile phone and valid purchase voucher to the service center for testing and processing, pay attention to WeChat *** "vivo" or "vivo customer service" to inquire about the address of the service center**, it is recommended to contact before going to ensure that there is a staff reception and then go over, so as to avoid delaying the precious time to run in vain.

  3. Anonymous users2024-02-04

    This prompt indicates that your phone is properly connected to the router, but the router may be restricting your connection, or the router itself is not connecting to the internet.

    Wifi can be connected, and whether a mobile phone can access the Internet through wifi is two different things.

    In principle, there is no need to connect any broadband on the router, as long as the power of the router is turned on, the mobile phone can be successfully connected to the wifi according to the correct login password, and the icon of the correct connection is displayed, at this time, the mobile phone is only connected to the wireless LAN established by the router.

    However, for the phone to be able to access the Internet, the router itself needs to be connected to the Internet and allow the device to access the Internet through the router.

    So you need to check the connection of your router to the external network, there is no problem on the phone side.

  4. Anonymous users2024-02-03

    What happens when wifi shows connected (not available) and what should I do if I want to go online?

  5. Anonymous users2024-02-02

    1. If you can't access the Internet, please try to turn off and restart; Please check whether the maximum flow rate threshold for this month has been reached; Please check whether your phone settings mobile data is turned on; Set the mobile data option APN and whether the name is set to 3GNET.

    2. If you still can't access the Internet, it is recommended that you troubleshoot in the following ways:

    Check whether there is a network, it is recommended that you can use it in a place with a strong signal;

    Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;

    Confirm whether the parameters of the mobile phone have been set;

    Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

    Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;

    In case of traffic capping, it will also lead to the inability to access the Internet;

    The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended;

    3. If the above situation is not the case, it is recommended that you contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the local policy.

  6. Anonymous users2024-02-01

    If you have a broadband network, then how do you toss your mobile phone and route, there will be no network, your situation should be a broadband problem, this fault can only be repaired by calling the network provider.

  7. Anonymous users2024-01-31

    Go to "Settings", select "Wireless Network", and click on the wifi signal you want to connect. Select "Static IP" to turn on the slider on the right side of the static IP. Finally, change the last digit of "IP address", and click "Save" after the change is completed.

  8. Anonymous users2024-01-30

    This means that there is only one wifi hotspot in the area where your phone is located, but this hotspot cannot access the Internet.

  9. Anonymous users2024-01-29

    Is the route connected to the Internet normal?

    Check the route settings to see if the route is connected to the Internet, and check DHCP to see if the DNS settings are correct.

  10. Anonymous users2024-01-28

    The mobile phone clearly shows that it is connected to WiFi, but it can't connect to the Internet?

  11. Anonymous users2024-01-27

    The mobile phone is connected to the Internet and sends a section to show that you can't access the Internet, which should be a problem with wifi, and he is not connected to the external network.

  12. Anonymous users2024-01-26

    This means that you don't have a network there, it's not that you don't have a network at home, but there is a problem with the network cable, it's a big network cable that has a problem, it's not that your router at home has a problem, it's not that the network cable at home has a problem, but that the big network cable you pull has a problem, and it has nothing to do with your home, it's the big network that has a problem.

  13. Anonymous users2024-01-25

    This should be a network signal problem, you can turn off the WIF for a few minutes and then turn it back on.

  14. Anonymous users2024-01-24

    It means that there is a signal between the mobile phone and the wifi, but there is no signal between the wifi and the Internet.

  15. Anonymous users2024-01-23

    The mobile phone clearly shows that it is connected to WiFi, but it can't connect to the Internet?

  16. Anonymous users2024-01-22

    1.Check whether the modem is properly connected. Test method: The WLN port is directly connected to the host.

    2.The network connection is normal, reset the router, and set up the wireless router again. Generally, the network connection method is not set up, just follow the router wizard to set it. Pay attention to whether the network cable socket is correct.

    3.All of the above are correct, and there is a malfunction problem with the wireless router.

  17. Anonymous users2024-01-21

    Hello, wifi signal regardless of whether there is a network mobile phone and other equipment can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault processing, after the fault report, there will be staff to come to the door to troubleshoot.

    If the broadband modem can be connected to the network normally, then it is a problem with the router, and you can check whether the network cable is connected correctly. If the network cable between the broadband modem and the router is normal, you can restore the router to its factory value, and then reset the router parameters to see if it can be restored to normal.

    I'm so angry when I ask why I can't use the Internet.

    My family has internet access.

    It can be used by your family, but maybe it's your personal phone.

    There may be a problem with the mobile phone system, which causes the connection to wifi but cannot access the Internet. It is recommended to restore the factory settings or flash the phone to see if it solves the problem. If you still do not have access to the Internet, we recommend that you go to a Huawei after-sales outlet for specific testing.

  18. Anonymous users2024-01-20

    It may be that the wifi on the mobile phone is not set well, you can check whether the router on the computer has set the parameters according to the normal requirements.

  19. Anonymous users2024-01-19

    Maybe the router isn't set up.

  20. Anonymous users2024-01-18

    The mobile phone clearly shows that it is connected to WiFi, but it can't connect to the Internet?

  21. Anonymous users2024-01-17

    Please check whether the broadband account has expired, restart the router and restart the phone before trying.

    Wifi signal can be connected regardless of whether there is a network, mobile phones and other devices, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing.

    If there is a broadband failure, so the router's wifi cannot use the network, at this time, the user can call the operator's customer service to report the fault, and there will be a staff to come to the door to troubleshoot the fault after the fault report.

    1. First of all, the router is connected to the broadband cat computer.

    2. Then open the browser and enter the management address and login password of the router.

    3. After logging in to the background, click the setup wizard, and then fill in the corresponding parameters according to the wizard instructions.

    4. Select the networking mode is generally pppoe, and then click Next to enter the broadband account and password, and click Next.

    6. After the wireless setup is completed, click Save, and then restart the router to use it normally.

    Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

  22. Anonymous users2024-01-16

    2.If you don't connect for a long time, the IP will be assigned to someone else to use, and when your phone connects to this wireless wifi again, there will be an IP conflict, and the connection will not respond.

    How to solve the question?

    If you need to authenticate, it's a private wireless for a business or organization, and you can't connect unless you have a number.

    It's useless to ask questions.

    And whether the mobile phone card bound to the wireless network still has a phone bill, these two will also affect the use of the wireless network.

  23. Anonymous users2024-01-15

    The mobile phone clearly shows that it is connected to WiFi, but it can't connect to the Internet?

  24. Anonymous users2024-01-14

    There is no signal on the wifi, you are connected to the wifi, but the wifi is not connected to the Internet, so you can't go to the Internet, see if it is not plugged in there, don't look for the person with the wifi, let him give you the wifi networking.

  25. Anonymous users2024-01-13

    Why is the phone connected to wifi but it shows that it cannot access the Internet? In this era of mobile Internet, wifi is becoming more and more important to our lives, and the speed of the network is also directly related to the quality of our work and quality of life. But sometimes it's more annoying than the slow internet speed, even though you are connected to wifi, you still can't access the internet.

    Do you know what the reason for this is? Today, I will take you to find out.

    1. There is a problem with the wireless network itself.

    If your phone is connected to Wi-Fi but can't connect to the Internet, first check whether there is a problem with the wireless network itself. At this time, you can check whether other networking devices can access the Internet normally, and if so, it means that there is no problem with the wireless network itself. If other internet-connected devices are also unable to access the Internet, there may be a problem with the wireless network itself.

    2. The wireless network password is incorrect.

    Nowadays, the wireless network we use generally has a password, and the mobile phone must enter the correct password to connect to the wireless network. If your phone shows that it is connected to Wi-Fi but cannot connect to the Internet, you can disconnect from the Wi-Fi settings and re-enter the password.

    3. The wireless router is equipped with advanced security.

    In order to prevent being rubbed to the network, we usually set up the IP or MAC binding function in the wireless router. Once this function is enabled, only mobile phones and computers bound to the router can be connected and used. Devices that are not bound to a Mac cannot access the Internet even if they are connected.

    So if you can't access the Internet when you connect to WiFi, you can log in to the wireless router to see if the MAC binding function is enabled. If it is enabled, you can add the mobile phone MAC or IP address binding, or you can turn off the IP or MAC binding function!

    4. The wireless network signal is not good.

    The wireless network has a certain coverage, if the mobile phone is far away from the coverage of the wireless network, it will cause the network signal to deteriorate, so there will also be a situation where the wifi is connected but cannot access the Internet. In this case, you can move closer to the wireless signal source, or use a WiFi signal amplifier to increase the wireless signal strength.

    The mobile phone is connected to the wifi but can not access the Internet and many reasons are related, if this happens, we must find out the problem in **, and then prescribe the right medicine to solve the problem.

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